BT Group Service Request Manager Interview Questions and Answers

Take assignment of 20 minutes

Aptitude test in which 20 questions

Q1. Technical questions related to my field
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Q1. Past company salery and about tell me new company
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Q1. Why are the perfect fit for the role
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Q1. Tell me about yourself
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Q1. Telephonic Interview Round 1
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Q2. Tell about yourself.
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Language English Testing through Application.

Q1. What do you know about credit cards?
Ans. 
Credit cards are financial tools that allow consumers to borrow money for purchases and pay it back later with interest.
• Credit cards are issued by financial institutions to consumers for making purchases and payments.

• They allow users to borrow money up to a certain limit, known as the credit limit.

• Users are required to pay back the borrowed amount along with interest within a specified period.

• Credit cards often come wi...read more
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Q1. Listen to the recording and answer the questions
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Q2. Why customer services
Ans. 
Customer service is essential for building strong relationships with customers and ensuring their satisfaction.
• Customer service helps to build trust and loyalty with customers

• It allows for effective problem-solving and conflict resolution

• Good customer service can lead to repeat business and positive word-of-mouth referrals
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Predictive Index Behavioral Assessment

Q1. What did you learn during your internship?
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Q2. Would you like to ask any questions?
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Q1. Where do you see yourself in five years
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