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Britannia Customer Service Associate Interview Questions and Answers

Updated 25 Apr 2021

Britannia Customer Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Why you want leave current company

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidant

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why di you want to change

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and say trusth.. prepare well
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - Aptitude Test 

All subjects, math gk gs reasoning English

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

(1 Question)

  • Q1. Basics of engineering and science
Round 3 - Aptitude Test 

Memory test, decision making, mail and response to mails.

Round 4 - Technical 

(1 Question)

  • Q1. Knowledge of machine i worked and basics of safety

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear your basics. Be sure and confident while answering question. We truthful and don't try to misguide the interviewer as they are very experienced and experts
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(3 Questions)

  • Q1. Sap work realted
  • Q2. All T-code repleted acknowledge
  • Ans. 

    T-code repleted acknowledge refers to acknowledging all transaction codes in a system.

    • Acknowledge all T-codes in the system

    • Ensure all transactions are properly recorded and acknowledged

    • Review and confirm completion of all T-code transactions

  • Answered by AI
  • Q3. I take in over roll work handling
Round 2 - Technical 

(1 Question)

  • Q1. Systems work related

Interview Preparation Tips

Interview preparation tips for other job seekers - good

I applied via Referral and was interviewed in Jul 2021. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Self introduction.
  • Ans. Start from hometown ,then family background ,then educational background,professional journey
  • Answered by Sachin Sharma
  • Q2. Reason of change
  • Q3. Strength and weakness
  • Ans. Strength- adaptive and discipline with examples . Weakness -bad hand writing
  • Answered by Sachin Sharma
  • Q4. Day schedule and planning for month and week
  • Ans. 

    I plan my day, week, and month in advance to ensure maximum productivity and efficiency.

    • I prioritize tasks based on their urgency and importance

    • I use a planner or calendar to keep track of deadlines and appointments

    • I allocate time for prospecting, follow-ups, and meetings

    • I review my progress regularly and make adjustments as needed

    • I set realistic goals and break them down into smaller, achievable tasks

  • Answered by AI
  • Q5. Started the day with pre planned way and days together makes week and month

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and humble
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Gernal question to test you basic understanding

Round 3 - HR 

(4 Questions)

  • Q1. Video call interview to know about your self and most importantly... Your attitude
  • Q2. Basic questions related to your past experience and current situation and you future goals
  • Q3. Education background and your achievements
  • Ans. 

    I have a Bachelor's degree in Business Administration and have achieved consistent sales targets in my previous roles.

    • Bachelor's degree in Business Administration

    • Consistently achieved sales targets in previous roles

  • Answered by AI
  • Q4. Basic understanding of customer Profiling and Need gernetion

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for beginners don't miss the training... This is the best for you if you want to improve.
Not only your product knowledge also your communication skill and Negotiation understanding.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. In general about previous experience

Interview Questionnaire 

1 Question

  • Q1. What were the challenges you received to achieve your goal/target in previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - As many employees get the challenges very often i also got challanges, but due to strong dedication and quick learner I overcome on my challenges.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction

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