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Bill Gosling Outsourcing India Service Desk Engineer Interview Questions and Answers

Updated 5 Jun 2024

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Service Desk Engineer Interview Questions

user image Dipti rai

posted on 5 Jun 2024

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction and basic questions about your life goals and carrier related
2

One-on-one Round (1 Question)

  • Q1. About ticketing tool , outlook, browser and networking related questions

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you
2

Technical Round (2 Questions)

  • Q1. Do you have excell knowledge
  • Q2. How to use vlookup
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. What are the different types of file formats that are used in the integrations? What is the difference between REST and SOAP? What types of protocols are you us...read more

Skills evaluated in this interview

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Regarding pervious experience
  • Q2. Roles and responsibilities
3

Technical Round (2 Questions)

  • Q1. Regarding Os issues
  • Q2. Wifi issues network issue

Interview Preparation Tips

Interview preparation tips for other job seekers - I have faced many issues by joining this company actual they said it's a 3 months contract but in the 2nd month only they lay of us stating that project did not selected

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (6 Questions)

  • Q1. What are the types of networks?
  • Q2. How windows updates works on every week on which day?
  • Q3. What is the oulook, pst, ost, how repairbpst files?
  • Q4. How windows defender works and updates
  • Q5. What is DNS? What is VPN?
  • Q6. What is office 365, how it functioned

Interview Preparation Tips

Interview preparation tips for other job seekers - Call them with their names, behave gently, introduse yourself confidently what wualifications you have, what experience you have, give little part about your family in the interview,
Explaine about technical qulification clearly, speak about your goals
Ask about company and job role

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (5 Questions)

  • Q1. About desktop support
  • Q2. About networking
  • Q3. What commands does we user for shortcuts
  • Q4. What is theexpecting salary
  • Q5. When the windows update will happen in month

Interview Preparation Tips

Topics to prepare for Omega Healthcare Desktop Support Engineer interview:
  • Desktop Support
Interview preparation tips for other job seekers - I will fear when asking questions but in work culture I will work perfectly what organization required from mine.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Nov 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your salary expectation?
2

Technical Round (4 Questions)

  • Q1. What is dora process.
  • Q2. What is incident and service request?
  • Q3. Which outlook file is responsible for taking backup?
  • Q4. What is port number of SMTP/POP/IMAP?

Interview Preparation Tips

Topics to prepare for Teleperformance Desktop Support Engineer interview:
  • Office 365,
  • SLA
  • MS Outlook
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Are u flexbile for working ? Do u have internet connection ?
3

Technical Round (1 Question)

  • Q1. What is vpn ? How to dlte temp files ? How to find IP address? What is ping?

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your salary expectations ?

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell us about yourself.
  • Q2. How did you spent your last Birthday?
  • Q3. How did you spend your last weekend?
3

Aptitude Test Round

Pronunciation Test, Typing Speed, AMCAT, Speak about your role model for a few minutes ... etc

4

Technical Round (5 Questions)

  • Q1. How do you format a Pen Drive?
  • Q2. Difference between SDD and HDD.
  • Q3. After choosing format option on Pen Drive, 2 options pop up. Explain them.
  • Q4. Why do you want to join this position?
  • Q5. What is IP and how do I find it?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Prepare basic questions like Introduction and brief summary of your last weekend/birthday in advance. You can do it easily.

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About DHCP ,and protocol
  • Q2. About outlook and troubleshooting

Bill Gosling Outsourcing India Interview FAQs

How many rounds are there in Bill Gosling Outsourcing India Service Desk Engineer interview?
Bill Gosling Outsourcing India interview process usually has 2 rounds. The most common rounds in the Bill Gosling Outsourcing India interview process are HR and One-on-one Round.

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