TTEC Digital Desktop Support Engineer Interview Questions, Process, and Tips

There are three types of networks: LAN, WAN, and MAN.

• LAN (Local Area Network) is a network that covers a small area like a home, office, or building.

• WAN (Wide Area Network) is a network that covers a large geographical area like a city, country, or even the world.

• MAN (Metropolitan Area Network) is a network that covers a larger area than LAN but smaller than WAN, typically a city or a campus.

• Other types of networks inc...read more

Windows updates are released on the second Tuesday of every month, also known as Patch Tuesday.

• Windows updates are released on a monthly basis.

• The release date is known as Patch Tuesday.

• Updates can also be released outside of this schedule for critical security issues.

Outlook, PST, and OST are email-related terms. PST and OST are file formats. Repairing PST files involves using the Scanpst.exe tool.

• Outlook is an email client developed by Microsoft.

• PST (Personal Storage Table) is a file format used to store email messages, contacts, and other data in Outlook.

• OST (Offline Storage Table) is a file format used to store a copy of mailbox data on a local computer.

• To repair a PST file, you...read more

Windows Defender is a built-in antivirus software in Windows OS that provides real-time protection against malware and other threats.

• Windows Defender uses signature-based detection to identify known malware and behavior-based detection to identify new and unknown threats.

• It also includes cloud-based protection that uses machine learning and artificial intelligence to detect and block emerging threats.

• Windows Defender u...read more

DNS is a system that translates domain names into IP addresses. VPN is a secure connection between two networks over the internet.

• DNS stands for Domain Name System

• It translates domain names into IP addresses

• It helps in locating resources on the internet

• VPN stands for Virtual Private Network

• It creates a secure connection between two networks over the internet

• It allows remote access to a private network

• Examples of VPN in

Office 365 is a cloud-based subscription service that provides access to Microsoft Office applications and other productivity services.

• Office 365 includes popular applications like Word, Excel, PowerPoint, and Outlook

• It also offers cloud storage through OneDrive and collaboration tools like Teams

• Users can access Office 365 from any device with an internet connection

• Updates and new features are automatically added to th...read more