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TTEC Digital IT Service Desk Analyst Interview Questions and Answers

Updated 28 Oct 2023

TTEC Digital IT Service Desk Analyst Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Are u flexbile for working ? Do u have internet connection ?
Round 3 - Technical 

(1 Question)

  • Q1. What is vpn ? How to dlte temp files ? How to find IP address? What is ping?
  • Ans. 

    VPN is a secure network connection that allows users to access resources on a private network remotely.

    • VPN stands for Virtual Private Network.

    • It encrypts data transmitted over the internet to ensure privacy and security.

    • It allows users to access resources on a private network from a remote location.

    • Examples of VPN services include NordVPN, ExpressVPN, and CyberGhost.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your salary expectations ?

Skills evaluated in this interview

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you asked?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview wanted to test about person knowledge and communication skills. Most of the questions asked to they subject in interview. Person details.
Thanks you

I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. My self , Previous work knowledge, Salary expectations.
  • Q2. Why you left last organisation?
  • Q3. What is your salary expectations ?
  • Q4. Where do you live at ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter if your grammar is not perfect while communicating. Just be normal.

I applied via Campus Placement and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. Projects and internships done in detail. 2. Object oriented programming characteristics 3. Differences between private, public and protected classes.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident but not over confident.

I applied via Campus Placement and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic coding questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, and just be confident with what ever knowledge you have, nobody expects you to know everything. Every company from freshers expect basic knowledge and an attitude for to learn new things.

I appeared for an interview in Aug 2017.

Interview Questionnaire 

7 Questions

  • Q1. Implement Merge Sort.
  • Ans. 

    Merge Sort is a divide and conquer algorithm that sorts an array by dividing it into two halves, sorting them separately, and then merging the sorted halves.

    • Divide the array into two halves

    • Recursively sort the two halves

    • Merge the sorted halves

  • Answered by AI
  • Q2. Given a BST containing distinct integers, and a number ‘X’, find all pairs of integers in the BST whose sum is equal to ‘X’.
  • Ans. 

    Find pairs of integers in a BST whose sum is equal to a given number.

    • Traverse the BST and store the values in a hash set.

    • For each node, check if (X - node.value) exists in the hash set.

    • If yes, add the pair (node.value, X - node.value) to the result.

    • Continue traversal until all nodes are processed.

  • Answered by AI
  • Q3. Given a set of time intervals in any order, merge all overlapping intervals into one and output the result which should have only mutually exclusive intervals.
  • Ans. 

    Merge overlapping time intervals into mutually exclusive intervals.

    • Sort the intervals based on their start time.

    • Iterate through the intervals and merge overlapping intervals.

    • Output the mutually exclusive intervals.

    • Example: [(1,3), (2,6), (8,10), (15,18)] -> [(1,6), (8,10), (15,18)]

  • Answered by AI
  • Q4. What are the different types of hashing? Suggest an alternative and a better way for Linear Chaining.
  • Ans. 

    Different types of hashing and alternative for Linear Chaining

    • Different types of hashing include division, multiplication, and universal hashing

    • Alternative for Linear Chaining is Open Addressing

    • Open Addressing includes Linear Probing, Quadratic Probing, and Double Hashing

  • Answered by AI
  • Q5. Implement AVL Tree.
  • Ans. 

    An AVL tree is a self-balancing binary search tree where the heights of the left and right subtrees differ by at most one.

    • AVL tree is a binary search tree with additional balance factor for each node.

    • The balance factor is the difference between the heights of the left and right subtrees.

    • Insertion and deletion operations in AVL tree maintain the balance factor to ensure the tree remains balanced.

    • Rotations are performed ...

  • Answered by AI
  • Q6. Minimum number of squares whose sum equals to given number n.
  • Ans. 

    Find the minimum number of squares whose sum equals to a given number n.

    • Use dynamic programming to solve the problem efficiently.

    • Start with finding the square root of n and check if it is a perfect square.

    • If not, then try to find the minimum number of squares required for the remaining number.

    • Repeat the process until the remaining number becomes 0.

    • Return the minimum number of squares required for the given number n.

  • Answered by AI
  • Q7. Insertion sort for a singly linked list.
  • Ans. 

    Insertion sort for a singly linked list.

    • Traverse the list and compare each node with the previous nodes

    • If the current node is smaller, swap it with the previous node

    • Repeat until the end of the list is reached

    • Time complexity is O(n^2)

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: There were 2 coding questions (no penalty for wrong submission) and 20 Multiple Choice Questions(with negative marking). We were given 90 minutes to solve them. MCQs were based on Data Structures, OS, CN, C outputs, OOP etc.
Tips: Experience in Competitive Programming might help in solving coding questions. No constraints were mentioned and detailed Instructions related to problem were stated vaguely. So code carefully.
Duration: 1 hour 30 minutes
Total Questions: 22

Round: Technical Interview
Experience: The interviewer asked me to introduce myself and a brief introduction of the projects that I have done. She first asked me questions related to my project. After that she moved on to the data structures part.
Tips: Take your time to approach the problems and if the question is not clear ask the interviewer to explain it again.

Round: Technical Interview
Experience: The interviewer asked me about how my previous round went. After that, he asked me to introduce myself and a brief introduction of the projects that I have done. He first asked me a few questions related to my project. Then he moved on to the data structures part. In this round the interviewer gave me strict time limit for coding the solution on paper for each problem and as soon as I was done coding he gave me 2-3 minutes every time to find errors and debug my code.
Tips: Do not panic even if the interviewer sets time limit while solving problems. If the question is not clear ask the interviewer to explain it again.

College Name: The LNM Institute Of Information Technology, Jaipur

Skills evaluated in this interview

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Intermediate

Round 2 - Technical 

(1 Question)

  • Q1. Based on resume and skills you mentioned
Round 3 - HR 

(1 Question)

  • Q1. General questions and CTC discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for the Full time employment hiring events and don't prefer to work as Intern in Deloitte

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

Interview Questionnaire 

1 Question

  • Q1. In C# --> Abstraction, Interface , Abstract Method, Abstract Class, Polymorphisms, Encapsulation ,Inheritance, Serialization,
  • Ans. 

    C# concepts including abstraction, interface, abstract method, abstract class, polymorphism, encapsulation, inheritance, and serialization.

    • Abstraction: hiding implementation details

    • Interface: defining a contract for behavior

    • Abstract method: method without implementation

    • Abstract class: class with one or more abstract methods

    • Polymorphism: ability of objects to take on multiple forms

    • Encapsulation: bundling data and behavi...

  • Answered by AI

Skills evaluated in this interview

TTEC Digital Interview FAQs

How many rounds are there in TTEC Digital IT Service Desk Analyst interview?
TTEC Digital interview process usually has 3 rounds. The most common rounds in the TTEC Digital interview process are Resume Shortlist, HR and Technical.

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TTEC Digital IT Service Desk Analyst Interview Process

based on 1 interview

Interview experience

4
  
Good
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TTEC Digital IT Service Desk Analyst Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

3.0

Salary

1.0

Job security

3.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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