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TTEC Digital IT Service Desk Analyst Interview Questions and Answers

Updated 28 Oct 2023

TTEC Digital IT Service Desk Analyst Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Are u flexbile for working ? Do u have internet connection ?
Round 3 - Technical 

(1 Question)

  • Q1. What is vpn ? How to dlte temp files ? How to find IP address? What is ping?
  • Ans. 

    VPN is a secure network connection that allows users to access resources on a private network remotely.

    • VPN stands for Virtual Private Network.

    • It encrypts data transmitted over the internet to ensure privacy and security.

    • It allows users to access resources on a private network from a remote location.

    • Examples of VPN services include NordVPN, ExpressVPN, and CyberGhost.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your salary expectations ?

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
5d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

IT Service Desk Analyst Interview Questions Asked at Other Companies

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Q4. Do you know what a BSOD is and how to resolve it?
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Q5. Do you know about ticketing tools?

I applied via Campus Placement and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic coding questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, and just be confident with what ever knowledge you have, nobody expects you to know everything. Every company from freshers expect basic knowledge and an attitude for to learn new things.

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your achievements which is you proud of??

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep camp and give true answers

Interview Questionnaire 

1 Question

  • Q1. For how long you want to stay?

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

Round duration - 90 minutes
Round difficulty - Easy

This round was held during university hours and consisted of 2 coding questions.

Round 2 - Face to Face 

(1 Question)

Round duration - 120 minutes
Round difficulty - Easy

Make sure you do no cutting and are clear about the approach you'd be following. 
 

  • Q1. What is the running median of an input stream?
  • Ans. 

    Running median of an input stream is the median value of the numbers seen so far in a continuous stream of data.

    • Maintain two heaps - a max heap for the lower half of the numbers and a min heap for the upper half.

    • Keep the number of elements in the two heaps balanced or differ by at most 1.

    • If the total number of elements is odd, the median is the root of the max heap. If even, it is the average of the roots of the two he...

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Electronics & Communication Engineering from TIET - Thapar Institute of Engineering And Technology. I applied for the job as SDE - 1 in HyderabadEligibility criteria 7 CGPA Amazon interview preparation:Topics to prepare for the interview - Data Structures and Algorithms, Java, Object-Oriented Programming System, System Design, Operating System.Time required to prepare for the interview - 2 MonthsInterview preparation tips for other job seekers

Prepare for company-wise interview questions according to the company in which you are applying. Try to write the code yourself and if got stuck in between then take help from the internet. I recommend you Codezen of Coding Ninjas for practicing Data Structures and Algorithms based questions.

Application resume tips for other job seekers

Be sure 100% of what you write in your resume and prepare for that before the interview what is written on resume.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Company Website and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Game Based Aptitude Test + Logical Reasoning

Round 3 - Technical 

(1 Question)

  • Q1. Asked about projects
Round 4 - HR 

(2 Questions)

  • Q1. Open to relocate to other locations?
  • Q2. Open to work in any shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic aptitude for freshers and know about your projects
Are these interview questions helpful?

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

General topics

Round 2 - One-on-one 

(1 Question)

  • Q1. Some analytical questions were asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Tell them if you don't know a certain answer.

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions only ... regarding job and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ... always say the truth ... never try to fake your details

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to linux and ansible

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what u r telling ,don't guess during interview, if u don't know anything then tell me that u have not worked kn that

TTEC Digital Interview FAQs

How many rounds are there in TTEC Digital IT Service Desk Analyst interview?
TTEC Digital interview process usually has 3 rounds. The most common rounds in the TTEC Digital interview process are Resume Shortlist, HR and Technical.

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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TTEC Digital IT Service Desk Analyst Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

3.0

Salary

1.0

Job security

3.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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