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Bencos Research Solutions Interview Questions and Answers

Updated 4 Aug 2024

Bencos Research Solutions Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What about my passion ?
  • Ans. 

    My passion lies in providing excellent customer service and helping others.

    • I am dedicated to ensuring customer satisfaction and resolving issues efficiently.

    • I enjoy interacting with people and finding solutions to their problems.

    • I am committed to going above and beyond to exceed customer expectations.

    • I find fulfillment in making a positive impact on others through my work.

  • Answered by AI
  • Q2. Why i want to join in BPO?
  • Ans. 

    I want to join BPO because of the opportunity to interact with diverse customers and develop my communication skills.

    • Opportunity to interact with diverse customers

    • Develop communication skills

    • Exciting and fast-paced work environment

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer service representative with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm under pressure and handle difficult customers

    • Familiar with CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q2. What you like to do?
  • Ans. 

    I enjoy helping others and problem-solving.

    • I like to assist customers with their inquiries and provide solutions to their problems.

    • I enjoy working in a team environment and collaborating with colleagues to improve customer satisfaction.

    • I find fulfillment in resolving issues and ensuring customers have a positive experience with the company.

  • Answered by AI

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

It was a MCQ test on CS Fundamentals. We have to answer 50 questions in 40 minutes. Accuracy is must. Company have its own cutoff and it's usually high. So try to gain maximum marks as possible. The results were announced in 1.5 hrs. The selected candidates will be appearing for the coding challenge.

Round 2 - Coding Test 

There are 5 questions. 1 easy , 3 medium, 1 hard. You should solve atleast 4 questions to get shortlisted for the interview. Results are announced in 2-3 hours. Take a look at these questions. One of the questions from the coding challenge will be asked in the interview.

Round 3 - Technical 

(5 Questions)

  • Q1. Email validation question from coding challenge
  • Q2. Binary Search on rotated arrays
  • Q3. About projects (reason behind using the mentioned database)
  • Q4. Use of package.json file
  • Q5. What are scripts in package.json file

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain your approach clearly while solving DSA questions. Revise your understanding on the projects before the interview. Also revise oops, cn, os and some basic understanding of Low level design i.e. designing of classes for music player.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. How to work in Amazon
  • Q2. What the salary
  • Q3. How to work in e-commerce
Round 2 - Technical 

(2 Questions)

  • Q1. How to work in Amazon
  • Q2. What the salary

Interview Preparation Tips

Interview preparation tips for other job seekers - E-COMMERCE jobs work in Amazon
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. General discussion
Round 2 - Demo 

(1 Question)

  • Q1. Demo in our specialist subject
Round 3 - One-on-one 

(2 Questions)

  • Q1. General discussion about ourselves.
  • Q2. About work experience
Interview experience
3
Average
Difficulty level
-
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. I have around 9 rounds interview in span of 2 months
Round 2 - One-on-one 

(1 Question)

  • Q1. Everyday one round interview
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above .it is too much
Round 4 - One-on-one 

(1 Question)

  • Q1. Same as above .it is too much
Round 5 - One-on-one 

(1 Question)

  • Q1. Same only .it is too much
Round 6 - Case Study 

4 member team interview

Round 7 - One on one interview 

(1 Question)

  • Q1. One on one interview
Round 8 - One on one interview 

(1 Question)

  • Q1. Reference . through referral I sent my resume
Round 9 - HR 

(1 Question)

  • Q1. Salary discussion
Round 10 - No 

(1 Question)

  • Q1. It is too much
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you describe your experience in business consulting and the industries with which you have worked?
  • Q2. What motivated you to build your career in business consulting?
Round 2 - HR 

(1 Question)

  • Q1. How do you approach a client to implement your suggestions, and how do you handle instances of arrogance or inappropriate behavior?

Interview Preparation Tips

Interview preparation tips for other job seekers - I have recommended many candidates to join ABM in various positions. Based on both their experiences and mine with this company, I can confidently say that this is the best software company to join, whether for freshers or experienced professionals. The salary structure is also favorable. They provide provident fund (PF) and employee state insurance (ESI) and adhere to all statutory formats prescribed under labor law.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Graph theory questions related
  • Q2. Programming,data structure and algo
Round 2 - One-on-one 

(2 Questions)

  • Q1. Intro about your self
  • Q2. Mostly focused on CSE fundamentals
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. SQL question ( window functions) dense_rank
  • Q2. SQL question(window function) aggregation, there were 5 tables and you had to do some joins
  • Q3. Some question on spark optimisations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for sql(advanced), and spark and some coding
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your Total Experience ?
  • Ans. 

    I have 5 years of experience in HR recruitment.

    • 5 years of experience in HR recruitment

    • Strong understanding of recruitment processes

    • Experience in sourcing, screening, and interviewing candidates

    • Knowledge of HR policies and procedures

    • Ability to build strong relationships with hiring managers and candidates

  • Answered by AI
  • Q2. Do you have any Experience in Oil & Gas Industry?
  • Ans. 

    Yes, I have 3 years of experience in the Oil & Gas industry.

    • Worked as a recruiter for a major oil company for 3 years

    • Familiar with the specific hiring needs and challenges of the industry

    • Successfully recruited candidates for various positions in the oil & gas sector

  • Answered by AI

Bencos Research Solutions Interview FAQs

How many rounds are there in Bencos Research Solutions interview?
Bencos Research Solutions interview process usually has 2 rounds. The most common rounds in the Bencos Research Solutions interview process are One-on-one Round and HR.
How to prepare for Bencos Research Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bencos Research Solutions. The most common topics and skills that interviewers at Bencos Research Solutions expect are Customer Handling, Customer Service, bengali, English and Non Voice Process.

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Bencos Research Solutions Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Bencos Research Solutions Reviews and Ratings

based on 13 reviews

2.5/5

Rating in categories

1.9

Skill development

2.0

Work-life balance

2.1

Salary

1.7

Job security

1.6

Company culture

2.0

Promotions

2.1

Work satisfaction

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