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Basix SUB K (I) Customer Service Executive Interview Questions and Answers

Updated 20 Jan 2023

Basix SUB K (I) Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What you know about the company
  • Q2. Are you willing to work in shifts
  • Q3. What is the salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite don't be nervous. Say what you know about company or any other

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM software and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q2. Why you want to join as a customer service executive after perusing mca
  • Ans. 

    I want to utilize my technical skills gained from MCA to provide excellent customer service and enhance my communication abilities.

    • I have a strong technical background from my MCA degree which will help me troubleshoot customer issues effectively.

    • I enjoy interacting with people and solving problems, which are key aspects of a customer service role.

    • I believe that working as a customer service executive will help me impr...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Same qutsions were repeated
  • Q2. Tell about your work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Managed a team of customer service representatives to ensure timely and effective resolution of customer inquiries

    • Implemented new customer service strategies to improve overall customer satisfaction

    • Utilized CRM software to track customer interactions and provide personalized suppo...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Case Study 

Ethics real life topic discuss

Round 2 - Group Discussion 

About My Life What's going on in my life and who?

Round 3 - Why do I need a job and why am I 

(3 Questions)

  • Q1. You are currently a student and why do you want a job?
  • Ans. I am a student and have some need. If something is personal, then because of the reason I want a job and not to depend on career and parents.
  • Answered Anonymously
  • Q2. Why do you want to join this company?
  • Ans. I don't have any option. I have tried many companies, I have applied at many places, so I am applying here too. Who knows, I may get a positive response?
  • Answered Anonymously
  • Q3. What did you do in your education?
  • Ans. In my education I have a B.A degree and am currently undergoing master running.
  • Answered Anonymously
Round 4 - Case Study 

Real Life Experience: If you are in service, then how will you make the people happy and how will you solve any problem?

Interview Preparation Tips

Topics to prepare for Myntra Customer Service Executive interview:
  • Creativity
  • Beuty
  • Computer Skills
  • Editing
  • Vlog
  • knowledge fusion
  • Product Management
  • Customer Service
  • Hoby
Interview preparation tips for other job seekers - Good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions

Round 3 - HR 

(2 Questions)

  • Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
  • Q2. Are you want any leave within 3 months
  • Ans. No i do want any leave because if you tell him regarding leave then you are not selected
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one join this company then prepared for 3 things
1 difference between credit card and Debit card
2 what is sales and what are the qualities of a sales person... and how to handle sales pressure
3 what is loan and what types of loans
And lastl but not least About company profile
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Tested spoken English with perticular subject

Round 3 - Aptitude Test 

Calculation and mind tested questions

Round 4 - One-on-one 

(1 Question)

  • Q1. Communication skill and situations handling questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Calculation and communication skill required
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

I applied via Recruitment Consultant and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Written objective Examination,Prescription reading,
  • Q2. Illegible prescriptions reading and uses of the drug prescribed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient as you need to waste lot of your time waiting for your interview schedule

Basix SUB K (I) Interview FAQs

How many rounds are there in Basix SUB K (I) Customer Service Executive interview?
Basix SUB K (I) interview process usually has 2 rounds. The most common rounds in the Basix SUB K (I) interview process are Resume Shortlist and HR.

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Basix SUB K (I) Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Basix SUB K (I) Customer Service Executive Reviews and Ratings

based on 2 reviews

1.2/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.0

Salary

3.0

Job security

5.0

Company culture

1.1

Promotions

4.0

Work satisfaction

Explore 2 Reviews and Ratings
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₹1.4 L/yr - ₹2.5 L/yr

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₹1.5 L/yr - ₹1.7 L/yr

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₹1.2 L/yr - ₹2.1 L/yr

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4 salaries
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₹4.1 L/yr - ₹11 L/yr

Deputy Manager
4 salaries
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₹4.5 L/yr - ₹9 L/yr

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