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BANKING AUTOMATION SOLUTIONS & SERVICES LLP Customer Service Executive Interview Questions and Answers

Updated 23 Feb 2022

BANKING AUTOMATION SOLUTIONS & SERVICES LLP Customer Service Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Experience details..

Interview Preparation Tips

Topics to prepare for BANKING AUTOMATION SOLUTIONS & SERVICES LLP Customer Service Executive interview:
  • Customer Service
  • Customer Relationship
Interview preparation tips for other job seekers - Searching for Immediate job ..

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I have a strong background in customer service, excellent communication skills, and a passion for helping customers.

    • I have X years of experience in customer service roles, where I have consistently received positive feedback from customers.

    • I am a great listener and problem-solver, able to quickly address customer concerns and provide effective solutions.

    • I am highly organized and detail-oriented, ensuring that all custo...

  • Answered by AI
  • Q2. Tell me about yourself in detail.
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM systems and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. How long will you sustain in this company?
  • Ans. 

    I plan to sustain in this company for the long term, as I am committed to growing with the organization and contributing to its success.

    • I am dedicated to my career and value stability in my job.

    • I see potential for growth and development within the company.

    • I believe in the company's values and mission, and want to be a part of its future success.

  • Answered by AI
  • Q2. There are 10 working hours so how will you manage your work-life balance?
  • Ans. 

    I believe in setting boundaries and prioritizing tasks to ensure a healthy work-life balance.

    • Prioritize tasks based on urgency and importance

    • Set boundaries by establishing specific work hours and sticking to them

    • Delegate tasks when necessary to avoid burnout

    • Schedule regular breaks to recharge and avoid stress

    • Engage in activities outside of work that bring joy and relaxation, such as hobbies or exercise

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answer they will try to change your answers
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Just ask about your job experience and qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay calm when you are going for interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic English Test and Maths questions

Round 2 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Q2. Basic question about famil and past job experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. My name , my education background
  • Q3. Why do u want tojoin inAmazon
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction experience profile
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Why did you left your previous job
  • Ans. 

    I left my previous job due to limited growth opportunities and a desire for a new challenge.

    • Limited growth opportunities in my previous role

    • Seeking a new challenge and professional development

    • Desire for a change in work environment

    • Exploring better career prospects

  • Answered by AI
  • Q2. What was your expectations
  • Ans. 

    I expected a challenging and rewarding role where I could utilize my customer service skills to provide excellent support to customers.

    • I expected to work in a fast-paced environment where I could handle customer inquiries and resolve issues effectively.

    • I expected to have opportunities for professional growth and development in the customer service field.

    • I expected to work as part of a team and collaborate with colleagu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please speak loudly and confidentally so that interviewer will get to know how confident you are
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

Versent test

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic question to check com skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and prepare for communication skill

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. My name is safikul iam student 10th pass i Will give hs now
Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
  • Q2. My middle class family is all trustworthy people

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam a student and fresher interns

BANKING AUTOMATION SOLUTIONS & SERVICES LLP Interview FAQs

How many rounds are there in BANKING AUTOMATION SOLUTIONS & SERVICES LLP Customer Service Executive interview?
BANKING AUTOMATION SOLUTIONS & SERVICES LLP interview process usually has 2 rounds. The most common rounds in the BANKING AUTOMATION SOLUTIONS & SERVICES LLP interview process are HR and Resume Shortlist.

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