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Bajaj Finserv Health Customer Support Representative Interview Questions and Answers

Updated 4 Nov 2023

Bajaj Finserv Health Customer Support Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Resume Shortlist 

(4 Questions)

  • Q1. What are your skills ?
  • Q2. What are your hobbies ?
  • Q3. How did you know about this job ?
  • Q4. Do you have any experience ?
Round 3 - One-on-one 

(2 Questions)

  • Q1. Are you a team player ?
  • Ans. 

    Yes , I can play the team with very well and in effective manner it may lead to achieve the desired goals within a given period of time.

  • Answered Anonymously
  • Q2. Are you working somewhere ?
  • Ans. 

    No, I am not working currently any where .

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep track to the jobs you applied to.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the role responsibility for your
  • Q2. Shelf intro , what you do in last yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident 💪 and strong communication skills 🙏
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Its average kind of test.

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About experience
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Were do you see your self in next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview

I was interviewed before Feb 2021.

Round 1 - Only my self and little bit engl 

(1 Question)

  • Q1. Only my self and little bit of english about anything

Interview Preparation Tips

Interview preparation tips for other job seekers - They just wants confidante candidate and good comms
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you looking for customer service?
  • Q3. Can you handle 200 calls/per day ?
  • Ans. 

    Yes, I have experience handling high call volumes and can efficiently manage 200 calls per day.

    • I have previous experience working in a call center environment where I regularly handled over 200 calls per day.

    • I am skilled at multitasking, prioritizing calls, and resolving customer issues efficiently.

    • I am confident in my ability to meet the demands of a high-volume call center role.

  • Answered by AI
  • Q4. Talk on this topic and state advantage and disadvantages ?
  • Ans. 

    The topic is customer service in the executive role, discussing advantages and disadvantages.

    • Advantage: Improved customer satisfaction and loyalty

    • Advantage: Increased revenue through repeat business

    • Advantage: Opportunity to upsell or cross-sell products/services

    • Disadvantage: High stress levels due to dealing with difficult customers

    • Disadvantage: Potential for burnout from constant customer interaction

    • Disadvantage: Limi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
If you don't know the answer, be honest about it.
All the best!
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. About yoursself what your exp
Round 2 - HR 

(1 Question)

  • Q1. No round complete

Interview Questionnaire 

2 Questions

  • Q1. What are the key thin that a relationship officer does?
  • Ans. 

    A relationship officer is responsible for building and maintaining relationships with customers.

    • Identifying potential customers and reaching out to them

    • Understanding customer needs and providing solutions

    • Ensuring customer satisfaction and retention

    • Cross-selling and up-selling products and services

    • Handling customer complaints and resolving issues

    • Maintaining accurate records and reports

  • Answered by AI
  • Q2. What are the eligibility for it

Interview Preparation Tips

Interview preparation tips for other job seekers - ans 1- grasp on communication
ans2-graduation

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About my self
  • Q2. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing in-person assistance

  • Answered by AI
  • Q3. Speak on any topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential give ans to all the questions with confidence
Contribute & help others!
anonymous
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Bajaj Finserv Health Interview FAQs

How many rounds are there in Bajaj Finserv Health Customer Support Representative interview?
Bajaj Finserv Health interview process usually has 3 rounds. The most common rounds in the Bajaj Finserv Health interview process are Resume Shortlist and One-on-one Round.

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Bajaj Finserv Health Customer Support Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
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