Bajaj Finserv Health Manager Interview Questions and Answers

NPS stands for Net Promoter Score and CSAT stands for Customer Satisfaction Score.

• NPS is a metric used to measure customer loyalty and satisfaction with a company or product.

• It is calculated by subtracting the percentage of detractors (customers who would not recommend the company/product) from the percentage of promoters (customers who would recommend the company/product).

• CSAT is a metric used to measure customer sati...read more

Insurance is a financial protection against potential losses or risks.

• Insurance is a contract between an individual or entity and an insurance company.

• The individual or entity pays a premium in exchange for coverage against specific risks.

• In case of a covered loss, the insurance company compensates the policyholder.

• Types of insurance include health, life, auto, home, and business insurance.

• Insurance helps individuals a...read more

Cashflow includes the movement of money in and out of a business over a specific period of time.

• Cash inflows from sales, investments, loans, etc.

• Cash outflows for expenses, investments, loan repayments, etc.

• Monitoring cashflow helps in managing liquidity and financial health of the business.

Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.

• Insurance is a contract between an individual or entity and an insurance company.

• The individual or entity pays a premium to the insurance company in exchange for coverage against specific risks.

• Types of insurance include health insurance, life insurance, auto insurance, and property insurance.

• Insurance ...read more