Naukri Associate Interview Questions and Answers

Q1. What is an introduction to Human Resources (HR)?
Ans. 
HR is a department within an organization responsible for managing employees, recruiting, training, and handling employee relations.
• HR oversees recruitment and hiring processes

• HR manages employee benefits and payroll

• HR handles employee relations and conflict resolution

• HR is responsible for training and development programs
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Q1. Could you provide an introduction about yourself?
Ans. 
I am a highly motivated and detail-oriented individual with a strong background in finance and a passion for problem-solving.
• Experienced in financial analysis and reporting

• Skilled in data analysis and modeling

• Strong communication and interpersonal skills

• Proven track record of meeting deadlines and exceeding goals
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Q1. One on one Round
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Q2. What is your name
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Q3. What is your background
Ans. I have completed BBA with retail management , MBA only 6 subject.
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Q4. Tell me about yourself
Ans. I am Rishabh Sanyal from Kolkata my father's name is Tapas Sanyal he is a retired manager of Central Bank of India and my mother bis a business woman and I am the only son of my parents.
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Q5. Why you prefer this job?
Ans. Because it is a big online marketing platform in India. It will enhance my experience and knowledge.
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Q6. Can you do this job properly?
Ans. Yes I shall try my best.
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Q7. Which type of jobs you want?
Ans. I like data entry and customer handling.
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Q8. You know about customer handling?
Ans. 
Yes, I have experience in customer handling.
• I have worked in customer service roles where I interacted with customers on a daily basis.

• I am skilled in resolving customer complaints and providing excellent service.

• I am able to remain calm and professional in challenging situations.

• I have received positive feedback from customers for my communication and problem-solving skills.
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Q9. What is customer handling?
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Customer handling is the process of interacting with customers to address their needs, concerns, and inquiries in a professional and efficient manner.
• Listening actively to customers to understand their needs

• Communicating clearly and effectively to provide information or solutions

• Resolving customer complaints or issues in a timely manner

• Maintaining a positive attitude and professional demeanor

• Building rapport and trust ...read more
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Q10. What is your salary expectation?
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Q11. Have you any experience?
Ans. Yes I had worked in an e commerce compay.
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Q12. What is your previous company 's name?
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Q13. What was your previous salary?
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Gd plus written. Question - what would you do if a cx receives a wrong order

Q1. About you introduction
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Ask you some basic questions like introduce yourself?

In this round they ask about their company and purpose?

Q1. Finally at this stage they will give you a topic and and you have to explain with in 1 min
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Q2. What is sales? What is insurance? Why you want to join policy bazar
Ans. 
Sales is the process of convincing a potential customer to buy a product or service. Insurance is a contract between an individual and an insurance company to protect against financial loss.
• Sales involves identifying potential customers, understanding their needs, and persuading them to make a purchase.

• Insurance provides financial protection against unexpected events such as accidents, illnesses, or natural disasters.

• P...read more
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Q3. Why should we hire you
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Q1. Self introduction
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Q1. Technical round from client side
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Q2. Sql basic question
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Online test for English

Aptitude test in customer service ans support

Q1. What about Indian mart
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Q2. How indian mart in user in people
Ans. 
Indian mart is used by people for purchasing a variety of Indian products such as spices, clothing, jewelry, and home decor items.
• Indian mart offers a wide range of products including traditional Indian spices, clothing, jewelry, and home decor items.

• People use Indian mart to purchase authentic Indian products that may not be easily available in regular stores.

• Indian mart provides a convenient platform for people to ex...read more
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Q3. So mone people using in Indian mart y
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Q4. Indian mart how to download in play store
Ans. 
To download Indian mart in Play Store, search for the app in the Play Store search bar and click on the 'Install' button.
• Open the Play Store app on your device

• Search for 'Indian mart' in the search bar

• Click on the app icon and then click on the 'Install' button

• Wait for the app to download and install on your device
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Q5. Indian mart fake or real
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Simple topics for GD

Q1. Job role and responsibilities
Ans. 
The job role of an Associate involves supporting senior staff, completing tasks assigned by managers, and collaborating with team members.
• Supporting senior staff in various tasks and projects

• Completing tasks assigned by managers in a timely manner

• Collaborating with team members to achieve common goals

• Assisting in research, analysis, and reporting

• Participating in meetings and providing input

• Maintaining accurate records
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Q2. Prior work experience and qualifications
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Q1. Culture fit or not
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Q2. Salary negotiation with the candidate
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