Bajaj Finserv Health Assistant Relationship Manager Interview Questions and Answers

Q1. Tell me yourself.
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Q2. Tell me about transport market.
Ans. 
The transport market refers to the industry that provides services related to the movement of goods and people from one place to another.
• Includes various modes of transportation such as road, rail, air, and sea

• Involves companies that offer transportation services like airlines, shipping companies, and logistics providers

• Subject to regulations and policies set by government authorities

• Impacted by factors like fuel price...read more
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Q1. How you will sale products to the customer.
Ans. 
I will use effective communication, product knowledge, and personalized recommendations to sell products to customers.
• Build rapport with the customer to understand their needs and preferences

• Highlight the features and benefits of the products that align with the customer's needs

• Offer personalized recommendations based on the customer's preferences and budget

• Address any concerns or objections the customer may have

• Close ...read more
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Q2. If customer don't interested what you will do?
Ans. 
I would try to understand the reason for their lack of interest and address their concerns to re-engage them.
• Ask open-ended questions to uncover the root cause of disinterest

• Listen actively to their feedback and concerns

• Offer alternative solutions or incentives to regain their interest

• Follow up with personalized communication to show that their feedback is valued
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Tell about yourself and problem solving of customer

Q1. How can you help zomato grow
Ans. 
I can help Zomato grow by building strong relationships with restaurants, improving customer satisfaction, and increasing sales.
• Developing partnerships with new restaurants to expand Zomato's network

• Implementing marketing strategies to attract more customers to the platform

• Collecting feedback from users to enhance the overall dining experience

• Analyzing data to identify trends and opportunities for growth

• Providing excel
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Q2. How will you solve customer issues
Ans. 
I will listen to the customer, empathize with their situation, offer solutions within company guidelines, and follow up to ensure satisfaction.
• Listen actively to understand the customer's issue

• Empathize with the customer's situation to show understanding and build rapport

• Offer solutions within company guidelines to resolve the issue effectively

• Follow up with the customer to ensure their satisfaction and address any fur
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Q1. Why you choose Matrimony.com
Ans. 
I chose Matrimony.com because of its strong reputation in the industry and its focus on helping individuals find meaningful relationships.
• Strong reputation in the industry

• Focus on helping individuals find meaningful relationships

• Innovative technology and services offered

• Positive reviews and success stories from users
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Q1. Tell me about yourself
Ans. 
Experienced customer service professional with a strong background in building relationships and resolving issues.
• Over 5 years of experience in customer service roles

• Skilled in communication and problem-solving

• Proven track record of improving customer satisfaction

• Familiar with CRM systems and tools
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Q2. Aptitude test
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Q1. C, javascript, jQuery,c#,.net
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