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B2C Technologies Call Center Agent Interview Questions and Answers

Updated 18 Jan 2022

B2C Technologies Call Center Agent Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is B2C Technology ? How did u came to know it
  • Ans. 

    B2C technology refers to technology solutions designed for businesses to interact with individual consumers.

    • B2C technology includes e-commerce platforms, mobile apps, and social media marketing.

    • Examples of B2C technology companies include Amazon, Uber, and Facebook.

    • I learned about B2C technology through my research on customer service and sales strategies.

    • B2C technology is constantly evolving, so staying up-to-date on ...

  • Answered by AI
  • Q2. What is the meaning of BPO
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO is a practice of hiring another company to perform a business process for you.

    • It is commonly used for call centers, data entry, and back-office operations.

    • BPO allows companies to focus on their core competencies while outsourcing non-core activities.

    • It can be done domestically or internationally, depending on the company's needs and budget.

    • Examples of BPO companies includ

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer all your questions in English ... Don't get fear .. Face the interviewer boldly

Interview questions from similar companies

Call Center Agent Interview Questions & Answers

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Resume based questions and checked my IDs
  • Q2. There was a lady probably the HR and a guy could be the operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self and same interviews questions
  • Ans. I tell my self and said the answer jo unhone pucha
  • Answered by Ravi Joshi
Round 2 - Coding Test 

They check my typing speed

Round 3 - Selection 

(1 Question)

  • Q1. Kitni salary aap accept karte hai ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Sabse pehle to shant raho. Uske baad confident raho or jo interviewers puche uska jawab do. Job aapko pakki...

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. Why we should we hire you?
  • Q3. Why tech mahindra?

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to prepare your interview and keep on practicing your pronounciation.

Interview Preparation Tips

Round: Test
Experience: Jio life
Tips: 1
Duration: 1 hour 5 minutes
Total Questions: 10

Round: Test
Experience: Sort questions
Tips: Good
Duration: 2 hours 10 minutes
Total Questions: 20

College Name: NGA
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. What is your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

  • Answered by AI
  • Q2. What If I reject you?
  • Ans. 

    If you reject me, I will continue to search for other opportunities and improve my skills.

    • I will remain positive and continue my job search.

    • I will reflect on the interview and identify areas for improvement.

    • I will seek feedback from the interviewer to understand their reasons for rejection.

    • I will use the rejection as motivation to enhance my skills and qualifications.

    • I will explore other job opportunities in the call c

  • Answered by AI
  • Q3. Why should I select you?
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.

    • Strong communication skills

    • Customer service background

    • Proven track record of meeting targets

  • Answered by AI
  • Q4. Tell me about family?
  • Ans. 

    My family is the most important part of my life. We are a close-knit and supportive unit.

    • I have a loving and caring spouse.

    • I have two children, a son and a daughter.

    • We enjoy spending quality time together, such as going on family vacations or having movie nights.

    • We support and encourage each other in our individual pursuits and goals.

    • We celebrate special occasions and milestones together, creating lasting memories.

  • Answered by AI
  • Q5. Are you ready to relocate?
  • Ans. 

    Yes, I am ready to relocate for the Call Center Executive position.

    • I am open to moving to a new location for the job.

    • I understand that relocation may be required for the role.

    • I am willing to adapt to a new environment and make the necessary arrangements.

    • I have experience in relocating for previous job opportunities.

    • I am excited about the prospect of working in a different city or country.

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Taxonomy What is not medically necessary
  • Q2. Authorization Non covered charges
  • Q3. Roles and responsibilities as AR caller
  • Ans. To analyse, evaluate and take actions on the claims submitted for payment
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active and smile. Ask for answers which u couldn't answer.

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Exams will be conducted into the office

Round 2 - Case Study 

A process of record off reserch into the development of a particular person,group,or situation over a period of time.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and respond immidetly

Tele Caller Interview Questions & Answers

Infosys user image Himabindu Chedala

posted on 5 Nov 2021

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. My name is himabindu chedala completed by. Tech electronic engineering with agrigate of 69 percentage and my hobbies are listening music and also singing and my strengths are self confidence and punctuality... My rolemodels are my parents..
  • Answered by Himabindu Chedala
  • Q2. Why should I hire u
  • Ans. If you select me for this company... I will proved my best tallent and i will become a good managing position in your company
  • Answered by Himabindu Chedala

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't give a tips because of you know already more than tips so i dont give

I applied via Referral and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Tell about your previous job
  • Q3. What are your Salary expectations

Interview Preparation Tips

Topics to prepare for Amazon Tele Caller interview:
  • Nothing
Interview preparation tips for other job seekers - I need job now because my family background is very very poor condition

B2C Technologies Interview FAQs

What are the top questions asked in B2C Technologies Call Center Agent interview?

Some of the top questions asked at the B2C Technologies Call Center Agent interview -

  1. What is B2C Technology ? How did u came to know ...read more
  2. What is the meaning of ...read more

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B2C Technologies Call Center Agent Salary
based on 4 salaries
₹1 L/yr - ₹2 L/yr
13% less than the average Call Center Agent Salary in India
View more details

B2C Technologies Call Center Agent Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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Manager
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Bpo Process Associate
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₹1 L/yr - ₹2.3 L/yr

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