Axiom Technologies Desktop Support Engineer Interview Questions, Process, and Tips

Office 364 is a typo, the correct comparison is between Office 365 and Microsoft 365.

• Office 365 is a cloud-based subscription service that includes access to Office applications like Word, Excel, and PowerPoint, as well as other productivity services.

• Microsoft 365 is a bundle that includes Office 365, Windows 10, and Enterprise Mobility + Security.

• Microsoft 365 offers additional security and management features compare...read more

OST stands for Open Systems Technologies and is a file format used by Microsoft Outlook. OST stands for OutSystems Technology and is a low-code platform.

• OST (Open Systems Technologies) is a file format used by Microsoft Outlook to store a copy of mailbox data from an Exchange Server. It allows users to access their emails, contacts, and calendar items offline.

• OST (OutSystems Technology) is a low-code platform that enab...read more

OneDrive is a personal file storage service while SharePoint is a collaborative platform for teams to share and manage content.

• OneDrive is primarily for personal file storage and sharing, while SharePoint is designed for team collaboration and content management.

• OneDrive is more suitable for individual users to store and access their own files, while SharePoint allows teams to work together on documents, projects, and ...read more

Private IP addresses are used within a network for internal communication, while public IP addresses are used to communicate over the internet.

• Private IP addresses are reserved for use within a private network and are not routable on the internet.

• Public IP addresses are assigned by Internet Service Providers (ISPs) and are used for communication over the internet.

• Examples of private IP address ranges include 192.168.0....read more

Static IP addresses are used within an organization network to provide a consistent and fixed address for devices.

• Static IP addresses are used for devices that require constant access and need to be easily identifiable on the network.

• They are helpful for servers, printers, and other network devices that need to be accessed remotely.

• Static IP addresses can also be used for security purposes, as they are less susceptible...read more

FSMO roles are specialized domain controller roles in Active Directory that manage specific operations within the domain.

• There are 5 FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

• Schema Master - Manages changes to the schema.

• Domain Naming Master - Manages the addition or removal of domains in the forest.

• RID Master - Allocates unique relative identifiers (RID) to ea...read more

The reason behind being unable to configure a profile on Outlook could be due to incorrect server settings, network issues, or account permissions.

• Incorrect server settings such as wrong server address or port number

• Network issues like poor internet connection or firewall blocking access

• Account permissions not set up correctly

Different types of mailboxes in Microsoft 365 include user mailbox, shared mailbox, resource mailbox, and linked mailbox.

• User mailbox: Assigned to individual users for sending and receiving emails.

• Shared mailbox: Used by multiple users for collaboration, such as a team inbox.

• Resource mailbox: Represents resources like conference rooms or equipment.

• Linked mailbox: Associated with a user account in a separate, trusted fo