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Automotive Manufacturers Service Executive Interview Questions and Answers
Automotive Manufacturers Service Executive Interview Experiences
1 interview found
I applied via Approached by Company and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. What about excavator and functions of excavator?
- Ans.
Excavators are heavy construction equipment used for digging and moving large objects.
Excavators have a long arm with a bucket attached to it that can be used for digging and moving soil, rocks, and debris.
They are commonly used in construction, mining, and demolition.
Excavators can also be equipped with different attachments such as hammers, grapples, and augers for various tasks.
They come in different sizes and types...
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I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why does Engine Misfiring.
- Ans.
Engine misfires due to various reasons such as faulty spark plugs, fuel injectors, or ignition coils.
Faulty spark plugs
Fuel injectors malfunctioning
Ignition coils failing
Vacuum leaks
Low fuel pressure
Worn out timing belt
Dirty air filter
Faulty sensors
Incorrect fuel mixture
Clogged catalytic converter
- Q2. How could engine overheating.
- Ans.
Engine overheating can be caused by various factors.
Low coolant level
Malfunctioning thermostat
Blocked radiator
Faulty water pump
Broken fan belt
Clogged air filter
Driving in extreme heat or heavy traffic
Lack of oil or oil pressure
Leaking head gasket
Incorrect fuel mixture
Excessive load or towing
Improperly functioning sensors
Defective cooling system components
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Task@1-If Customer asked for feild support immediately Not satisfied with performance..then how to tackle customer?
- Ans.
When a customer asks for immediate field support due to dissatisfaction with performance, it is important to empathize, prioritize their request, and communicate effectively.
Listen attentively to the customer's concerns and frustrations.
Express empathy and understanding for their dissatisfaction.
Assure the customer that their issue is being taken seriously and will be addressed promptly.
Prioritize the customer's reques...
- Q2. Task@2- If Customer continuously ignoring you !How you handle this type of Customer?
- Ans.
When a customer continuously ignores you, it is important to remain calm, persistent, and find alternative ways to communicate with them.
Stay calm and composed, avoiding any confrontations or arguments.
Try different communication channels such as email, text messages, or social media to reach out to the customer.
Personalize your approach by addressing their concerns and offering solutions.
Be persistent but not pushy, g...
- Q3. Task@3- How to present DS in front of Fleet Customer?
- Ans.
To present DS in front of Fleet Customer, focus on the benefits, features, and value it brings to their fleet operations.
Highlight the cost-saving potential of DS through improved fuel efficiency and maintenance planning.
Emphasize the real-time monitoring capabilities of DS for better fleet management and optimization.
Demonstrate how DS can enhance driver safety and reduce accidents through driver behavior analysis.
Pro...
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Skills evaluated in this interview
Service Engineer Interview Questions & Answers
Sonalika Group of Companies
Anonymous
posted on 11 Dec 2024
I applied via campus placement at Amity University and was interviewed in Nov 2024. There were 3 interview rounds.
Problems like transmission slippage and engine overheating diagnosis and solution
(2 Questions)
- Q1. Tell me something about yourself
- Ans.
I am a dedicated and experienced service engineer with a strong background in troubleshooting and problem-solving.
Experienced in diagnosing and repairing mechanical and electrical issues
Skilled in conducting preventative maintenance on equipment
Proficient in reading technical manuals and schematics
Excellent communication skills for interacting with customers and colleagues
- Q2. Internship
(2 Questions)
- Q1. Give me your brief introduction
- Ans.
Experienced service engineer with a background in mechanical engineering and a passion for problem-solving.
Graduated with a degree in Mechanical Engineering from XYZ University
Worked for 5 years at ABC Company as a service engineer
Skilled in troubleshooting and repairing mechanical systems
Strong communication and customer service skills
Certified in XYZ technology for servicing industrial equipment
- Q2. What is your question for us?
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Selected
I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.
(2 Questions)
- Q1. How much you need salary
- Ans.
I am looking for a competitive salary based on my experience and skills.
I am seeking a salary that is in line with industry standards for a Service Engineer position
I am open to negotiation based on the responsibilities and requirements of the role
I value fair compensation for the work that I will be doing
- Q2. How much you give business
(2 Questions)
- Q1. Why vehicle brake is not working what is the issue
- Ans.
The vehicle brake may not be working due to issues such as worn brake pads, air in the brake lines, or a faulty brake master cylinder.
Check for worn brake pads that need replacement
Bleed the brake lines to remove any air bubbles
Inspect the brake master cylinder for leaks or malfunctions
- Q2. What is cooling system
- Ans.
A cooling system is a system that removes heat from a space or substance to maintain a lower temperature.
Cooling systems can be found in various applications such as air conditioning units, refrigerators, and computer systems.
They typically involve a coolant or refrigerant that absorbs heat from the space or substance.
The coolant then circulates through the system, releasing the heat outside or dissipating it through a...
Selected
I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.
(3 Questions)
- Q1. Ask the co2 laser machine details
- Q2. Mechanical questions and electrical
- Q3. Field work and machine maintenance
Service Manager Interview Questions & Answers
VE Commercial Vehicles
Sanjivkumar chavan
posted on 15 Jan 2025
Selected
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Automobile workshop
- Q2. Working process
Service Engineer Interview Questions & Answers
Hyundai Motor India Limited
Anonymous
posted on 25 Mar 2024
Selected
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(6 Questions)
- Q1. Electronic service
- Q2. Maicro components
- Q3. Fild effect components
- Q4. Diod is a semi condectar
- Q5. Jinar diod werk for electronic currcit
- Ans.
The question is asking if Jinar worked on electronic circuits.
Yes, Jinar has experience working with electronic circuits.
Jinar has worked on designing and troubleshooting electronic circuits.
Jinar has knowledge of various electronic components and their functions.
- Q6. Transitor npn and PNP bese clector and amiter chiak
Interview Preparation Tips
(3 Questions)
- Q1. What is the work of a service advisor
- Q2. Service advisor full process
- Q3. Step by Step Explain
- Ans.
Step by step explanation of a process or procedure.
Start by outlining the main steps of the process
Provide detailed instructions for each step
Include any important tips or warnings
Conclude with a summary of the entire process
Interview Preparation Tips
I applied via campus placement at National Institute of Technology (NIT), Rourkela and was interviewed in Dec 2023. There were 2 interview rounds.
It was general technical test from mechanical which was lower than gate question.
(1 Question)
- Q1. So as usually first question: introduce urself. Then he came to automobile engineering. -4 Stroke engine stages. -Clearance ratio and compression ratio. -What is the value of compression ratio for diesel a...
Interview Preparation Tips
- Automobile Engineering
- Fluid Mechanics
- class 12
Automotive Manufacturers Interview FAQs
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Automotive Manufacturers Service Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Assistant Manager
163
salaries
|  ₹2.9 L/yr - ₹10 L/yr |
|
Quality Engineer
141
salaries
| ₹1.2 L/yr - ₹5.2 L/yr |
|
Sales Executive
137
salaries
| ₹1.2 L/yr - ₹5 L/yr |
|
Executive Accountant
108
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
|
Production Engineer
93
salaries
| ₹1.3 L/yr - ₹5.5 L/yr |
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