Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by AU Small Finance Bank Team. If you also belong to the team, you can get access from here

AU Small Finance Bank Verified Tick

Compare button icon Compare button icon Compare
4.3

based on 11.2k Reviews

Filter interviews by

AU Small Finance Bank Senior Collection Officer Interview Questions and Answers

Updated 25 Mar 2023

AU Small Finance Bank Senior Collection Officer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First interview take a team leader introduce about my self then personal education , experience
  • Q2. About your self personal, education, experience information given
Round 3 - One-on-one 

(2 Questions)

  • Q1. Second interview takes Area manager same question of about my self then education, work experience details
  • Q2. HR ask Salary and are u agree in this job

Interview Preparation Tips

Topics to prepare for AU Small Finance Bank Senior Collection Officer interview:
  • Online Media
Interview preparation tips for other job seekers - To provide Right person right job because of the education and work experience depending on career so please sort out and send all person

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Experience and portfolio

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience and supporting manager

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Questions for group discussion.

Round 2 - HR 

(2 Questions)

  • Q1. What strategies can be implemented to improve growth?
  • Q2. Company policy ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Advance to the next level of growth.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Aap ki education
  • Q2. Last company salary
  • Ans. 

    My last company salary was $50,000 per year.

    • My last company salary was $50,000 per year

    • I received a yearly salary of $50,000 at my previous job

    • My last company paid me $50,000 annually

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Age se kisi ke kaam ko mat dekhe
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1-Introduce your self what was your achievement and job responsibilities?
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and effectively managing job responsibilities.

    • Achievement: Consistently exceeded monthly collection targets by 20% for the past two years.

    • Job Responsibilities: Managed a portfolio of 500+ delinquent accounts, implemented effective collection strategies, and negotiated payment plans with customers.

    • Achievement: Reduced the average days...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduce yourself About your achievement
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and resolving customer debts.

    • Successfully reduced outstanding debts by 20% within 6 months

    • Consistently met or exceeded monthly collection targets for the past 3 years

    • Implemented new strategies to improve collection efficiency, resulting in a 15% increase in recovery rate

    • Received Employee of the Month award twice for outstanding perfo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear all ,
If you once join collection roles @ ujjivan small finance Bank Ltd then forget about your next promotion job opportunity here. After long time your senior not gives you for manager vintage level job opportunity because they knows now current situation @market very difficult for them to get candidate for collection role.
Mostly those who does chamchagiri or chatugiri of cluster collection manager only they deserved for immediate promotion.

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction including past experience and current profile
  • Q2. General knowledge about government roles and its implications in banking and financial sectors

I applied via Apna Jobs and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection Recovery And Officer
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Walk an interview
  • Q2. Have you know about bank sector
  • Ans. 

    Yes, I have knowledge about the bank sector.

    • I have experience working in the banking industry for X years.

    • I am familiar with banking products and services such as loans, credit cards, and savings accounts.

    • I understand the importance of compliance and regulations in the banking sector.

    • I have knowledge of financial analysis and risk management in banking.

    • I am aware of the latest trends and technologies in the banking ind...

  • Answered by AI

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Senior Collection Officer interview?
AU Small Finance Bank interview process usually has 3 rounds. The most common rounds in the AU Small Finance Bank interview process are One-on-one Round and Resume Shortlist.
How to prepare for AU Small Finance Bank Senior Collection Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AU Small Finance Bank. The most common topics and skills that interviewers at AU Small Finance Bank expect are Collections, Recovery, Legal, CV and Claim Settlement.

Tell us how to improve this page.

People are getting interviews through

based on 2 AU Small Finance Bank interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Interview Questions from Similar Companies

IDFC FIRST Bank Interview Questions
4.0
 • 608 Interviews
IndusInd Bank Interview Questions
3.6
 • 575 Interviews
Bandhan Bank Interview Questions
3.7
 • 511 Interviews
Yes Bank Interview Questions
3.8
 • 408 Interviews
Deutsche Bank Interview Questions
3.9
 • 353 Interviews
Barclays Interview Questions
3.9
 • 264 Interviews
Bank of America Interview Questions
4.3
 • 230 Interviews
View all
AU Small Finance Bank Senior Collection Officer Salary
based on 33 salaries
₹1.9 L/yr - ₹3.4 L/yr
9% less than the average Senior Collection Officer Salary in India
View more details

AU Small Finance Bank Senior Collection Officer Reviews and Ratings

based on 36 reviews

4.7/5

Rating in categories

4.7

Skill development

4.4

Work-Life balance

4.4

Salary & Benefits

4.5

Job Security

4.7

Company culture

4.3

Promotions/Appraisal

4.5

Work Satisfaction

Explore 36 Reviews and Ratings
Assistant Manager
1.1k salaries
unlock blur

₹2.2 L/yr - ₹7.5 L/yr

Deputy Manager
956 salaries
unlock blur

₹1.9 L/yr - ₹9 L/yr

Relationship Manager
713 salaries
unlock blur

₹2 L/yr - ₹9.7 L/yr

Manager
593 salaries
unlock blur

₹3.8 L/yr - ₹13.1 L/yr

Senior Executive
551 salaries
unlock blur

₹1.4 L/yr - ₹4.9 L/yr

Explore more salaries
Compare AU Small Finance Bank with

Bandhan Bank

3.7
Compare

Equitas Small Finance Bank

4.5
Compare

Ujjivan Small Finance Bank

4.1
Compare

Suryoday Small Finance Bank

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview