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Aress Software and Education Technologies

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2.5

based on 148 Reviews

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Aress Software and Education Technologies Technical Support Executive Interview Questions and Answers

Updated 16 Mar 2022

Aress Software and Education Technologies Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

user image Nikhil Karale

posted on 16 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

General maths and english

Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Ans. 

    My family background is diverse and supportive.

    • My family consists of my parents, two siblings, and myself.

    • We come from different professional backgrounds, including engineering, teaching, and business.

    • We have always been supportive of each other's goals and aspirations.

    • My parents have instilled strong values of hard work and perseverance in us.

    • We often engage in activities together, such as family trips and game nights...

    • Answered by AI
    View 1 more amswer
  • Q2. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong technical skills, excellent problem-solving abilities, and effective communication. My weaknesses include being overly detail-oriented and occasionally struggling with time management.

    • Strength: Strong technical skills - I have a deep understanding of various technical concepts and can troubleshoot complex issues effectively.

    • Strength: Excellent problem-solving abilities - I am skilled at anal...

    • Answered by AI
    View 1 more amswer
  • Q3. Tell me about yourself.
  • Ans. 

    I am a Technical Support Executive with experience in troubleshooting software and hardware issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving software and hardware problems

    • Skilled in explaining technical concepts to non-technical users

    • Familiar with various operating systems and software applications

    • Strong problem-solving and communication ski...

    • Answered by AI
    View 1 more amswer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on spoken English and be confident about your background

Top trending discussions

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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Cybage user image Anonymous

posted on 17 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do you want to join cybage
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. What is inbound and out bound call
  • Ans. 

    Inbound calls are received by the company from customers, while outbound calls are made by the company to customers.

    • Inbound calls are initiated by customers seeking assistance or information.

    • Outbound calls are initiated by the company for sales, marketing, or follow-up purposes.

    • Inbound calls are typically toll-free for customers, while outbound calls may incur charges.

    • Examples: Inbound call - Customer calling a technic...

    • Answered by AI
    Add your answer
  • Q4. Where do you see yourself in 5 year
    • Add your answer
  • Q5. What is the reason you left your last company
    • Add your answer

Technical Support Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 21 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
    • Add your answer
  • Q2. Technical rounds
    • Add your answer
Round 3 - Aptitude Test 

Aptitude test , reasoning, scenario, problems, Vocabulary and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Technical Support Executive Interview Questions & Answers

TCS user image Anonymous

posted on 1 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basic level of reasoning was required

Round 3 - Coding Test 

One question pretty easy other one was moderate

Round 4 - Technical 

(1 Question)

  • Q1. Question were from your resume only
    • Add your answer

Technical Support Executive Interview Questions & Answers

Mphasis user image Rohini

posted on 29 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Myself introduction,what is technical support,about project
    • Add your answer

Technical Support Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. How to Contribution Of Company Rick's time .
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Please explain your previous company profile
    • Add your answer
  • Q2. I am sure my previous company technical knowledge
    • Add your answer

Technical Support Executive Interview Questions & Answers

eClerx user image Anonymous

posted on 15 Sep 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Make sure your grammar is perfect

Round 2 - HR 

(2 Questions)

  • Q1. Previous experience
    • Add your answer
  • Q2. How to handle work load
  • Ans. 

    To handle work load effectively, prioritize tasks, delegate when possible, take breaks, and communicate with team members.

    • Prioritize tasks based on urgency and importance

    • Delegate tasks to team members if possible

    • Take short breaks to avoid burnout

    • Communicate with team members to ensure everyone is on the same page

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Previous experience
    • Add your answer
  • Q2. How to handle irate customer
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, follow up

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer solutions to address their issues

    • Follow up to ensure the problem is resolved

    • Answered by AI
    Add your answer
  • Q3. How to handle work pressure
  • Ans. 

    To handle work pressure, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.

    • Prioritize tasks based on deadlines and importance

    • Break down tasks into smaller, manageable chunks

    • Communicate with colleagues and supervisors about workload and deadlines

    • Take short breaks to recharge and refocus

    • Practice stress-relieving techniques such as deep breathing or mindfulness

    • Seek sup...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident as they confident people.

Technical Support Executive Interview Questions & Answers

Cyient user image Anonymous

posted on 26 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous work experience
    • Add your answer
  • Q2. Situation depends questions
    • Add your answer

Technical Support Executive Interview Questions & Answers

Cybage user image Anonymous

posted on 3 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions
    • Add your answer

Technical Support Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 28 Feb 2021

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Talk on a topic for 2 minutes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask preparation time to the interviewer before talking on a topic
More about working at Aress Software and Education Technologies

Aress Software and Education Technologies Interview FAQs

How many rounds are there in Aress Software and Education Technologies Technical Support Executive interview?
Aress Software and Education Technologies interview process usually has 2 rounds. The most common rounds in the Aress Software and Education Technologies interview process are Aptitude Test and HR.

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Aress Software and Education Technologies Technical Support Executive Salary
based on 6 salaries
₹2.4 L/yr - ₹4.4 L/yr
At par with the average Technical Support Executive Salary in India
View more details

Aress Software and Education Technologies Technical Support Executive Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.1

Skill development

2.4

Work-Life balance

2.8

Salary & Benefits

2.5

Job Security

2.0

Company culture

2.5

Promotions/Appraisal

2.4

Work Satisfaction

Explore 6 Reviews and Ratings
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