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Aress Software and Education Technologies Technical Support Engineer Interview Questions and Answers

Updated 27 Jun 2024

Aress Software and Education Technologies Technical Support Engineer Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic communication in English as like for voice process they just check the level of English communication that you have specifically if you are applying for technical support engineer position. Then it's just a fake post and the company only provides you the process or the actual work that you do under the name of technical support engineer position is customer support for voice process and under the voice process as well, you are basically working as a kind of call centre kind of profile and there is no trace or no actual work of technical support. So if you're a computer engineer or a master of computer engineer, computer science, and any other science and computer based engineer or a degree holder. I would suggest you don't apply in this company for the technical support engineer position as it's not a pure and original kind of work profile that the HR or the company suggests on their end. It's basically a customer support service profile and also the term period for the profile is two years of bond, so you might just waste two years of your most important Career , so rethink and have a thorough communication with the HR related to the position you are applying for and the job profile that you would be doing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Where do you lived
  • Q2. Are you okay with the terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont fall for name of the post as mentioned technical support engineer
The job profile is pure voice process and work is purely related to billing there is nothing related to technical assis Under the name of technical assistance you only provide uninstall and reinstall steps thats it apply only for dev ops post in the company. The job profile for technical support engineer is just fake and false information

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - i was interviewed for technical support engineer at mphasis walk in interview june 2024 at bangalore, let me begin with the location i came from a far place went to banglore without sleeping on unreserved train to get interviewed at mphasis , finding their building is very tough asked many security and they gave a visitor sticker to stick on my shirt finally i arrived interview earlier, now heres the interview process first a security or a waiter staying there outside room gives a token for interview slot 51 people arrived till 10.00 pm im one of them. first batch the security ask whos the hr you tell them hr name that is stated on mail and all 51 people are moved to a room with that hr and the hr conducted interview,

now heres the frusted part the hr shuffle the resume and go from the first resume she gave more time to the first resumes to eloborate their communication skills shes looking for extradionary communication skills 3 girls talked like native english speakers she kept their resumes later on shes in a very hurry and after 30th resume she decided to stop while someone speaking without giving a chance she interrupted in between when someone talked it was a frusted experience and imagine its a first batch she interupted me while my introduction like she did for 48 people , people came from far states to attend this low paying job
atleast give them a chance to speak and organize your time instead of brutally sending people back
finally i can say this company has a lot of office politics just by listening to these hr and their attitudes so i advice people
only attend this interview if you have exceptional communication skills otherwise dont waste your time and energy in this company theres many good companies available research about that before going for a walkin
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Sort the list and take out 2nd minimum
  • Ans. 

    Sort the list of strings and remove the 2nd minimum element.

    • Sort the list of strings in ascending order.

    • Remove the 2nd element from the sorted list.

  • Answered by AI
  • Q2. Define append and extend.
  • Ans. 

    Append adds a single element to the end of a list, while extend adds multiple elements to the end of a list.

    • Append adds a single element to the end of a list.

    • Extend adds multiple elements to the end of a list.

    • Example: list1 = [1, 2, 3], list2 = [4, 5], list1.append(4) will result in list1 = [1, 2, 3, 4], list1.extend(list2) will result in list1 = [1, 2, 3, 4, 5]

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

There were five rounds
1. HR screening
2. Technical Test
3. IVR test
4. Manager round
5. Offer letter discussion

Round 2 - Technical 

(2 Questions)

  • Q1. Computer Network Question
  • Q2. Group Discussion
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your qualification?
  • Q2. Explain about the projects that you completed while attending the college.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Write a code of hashmaps in Java while screen share
  • Ans. 

    Code example of hashmaps in Java

    • Declare a hashmap: HashMap map = new HashMap<>();

    • Add key-value pairs: map.put("key1", 1);

    • Retrieve value by key: int value = map.get("key1");

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response
Round 1 - Technical 

(1 Question)

  • Q1. Linux based and scripting SQL query
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regard’s previous experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Regards previous experience

Aress Software and Education Technologies Interview FAQs

How many rounds are there in Aress Software and Education Technologies Technical Support Engineer interview?
Aress Software and Education Technologies interview process usually has 2 rounds. The most common rounds in the Aress Software and Education Technologies interview process are Aptitude Test and One-on-one Round.

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People are getting interviews through

based on 1 Aress Software and Education Technologies interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
27% less than the average Technical Support Engineer Salary in India
View more details

Aress Software and Education Technologies Technical Support Engineer Reviews and Ratings

based on 29 reviews

2.1/5

Rating in categories

1.9

Skill development

1.6

Work-Life balance

1.9

Salary & Benefits

2.4

Job Security

1.8

Company culture

1.4

Promotions/Appraisal

1.6

Work Satisfaction

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