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Cybage Technical Support Executive Interview Questions and Answers

Updated 17 Jul 2024

Cybage Technical Support Executive Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do you want to join cybage
  • Q2. Tell me about yourself
  • Q3. What is inbound and out bound call
  • Ans. 

    Inbound calls are received by the company from customers, while outbound calls are made by the company to customers.

    • Inbound calls are initiated by customers seeking assistance or information.

    • Outbound calls are initiated by the company for sales, marketing, or follow-up purposes.

    • Inbound calls are typically toll-free for customers, while outbound calls may incur charges.

    • Examples: Inbound call - Customer calling a technic...

  • Answered by AI
  • Q4. Where do you see yourself in 5 year
  • Q5. What is the reason you left your last company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself?
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions

Technical Support Executive Interview Questions Asked at Other Companies

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Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal bpo questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal bpo interview... Not a technical process at all.. Very bad experience.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal bpo questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal bpo interview... Not a technical process at all.. Very bad experience.

Cybage interview questions for designations

 Technical Support Engineer

 (3)

 Technical Writer

 (1)

 Executive

 (1)

 BD Executive

 (1)

 Business Development Executive

 (1)

 Finance Executive

 (1)

 Senior Executive - Finance

 (2)

 Digital Marketing Executive

 (2)

I was interviewed in Dec 2020.

Interview Questionnaire 

3 Questions

  • Q1. The question will be asked based on the platforms you have worked before or currently working. From basic to advance.
  • Q2. What are tags?
  • Ans. 

    Tags are labels or keywords that are used to categorize and organize content.

    • Tags are commonly used on social media platforms to group posts with similar content.

    • They can also be used on websites to help users find related content.

    • Tags can be created by users or automatically generated based on the content.

    • They are often displayed as clickable links that lead to a list of other content with the same tag.

  • Answered by AI
  • Q3. What are default ads?
  • Ans. 

    Default ads are pre-designed advertisements that are displayed when no other ads are available.

    • Default ads are used as a backup when there are no other ads to display.

    • They are pre-designed and can be created by the ad network or the website owner.

    • Default ads are usually less effective than targeted ads.

    • They can be used to promote the website or a specific product or service.

    • Default ads can also be used to fill empty ad

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple.

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Must prepare why your looking job and why left you previous organisation

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It's nice platform...It's very important to me
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(9 Questions)

  • Q1. Good communication skill
  • Q2. How many years experience u you have
  • Q3. What is your education
  • Q4. Did like to joine immediately
  • Q5. Which company did u worked
  • Q6. What is expected salary
  • Q7. Nothing madam company standard
  • Q8. What is yours typing speed
  • Q9. What about your family member

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill knowledge in computer skill like word msoffice exccell sheet
Round 1 - One-on-one 

(1 Question)

  • Q1. The last round was one to one round and the official who took my interview was very professional and well aware of the field.

Interview Preparation Tips

Interview preparation tips for other job seekers - The firm was really good and I work for HP (client) as technical support executive. My manager and HR team were very professional and guided me whenever necessary.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Myself introduction,what is technical support,about project
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Cybage Interview FAQs

How many rounds are there in Cybage Technical Support Executive interview?
Cybage interview process usually has 2 rounds. The most common rounds in the Cybage interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Cybage Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cybage. The most common topics and skills that interviewers at Cybage expect are Technical Support, Communication Skills, Technical Skills, Technical Voice Process and Troubleshooting Skills.
What are the top questions asked in Cybage Technical Support Executive interview?

Some of the top questions asked at the Cybage Technical Support Executive interview -

  1. What is inbound and out bound c...read more
  2. What are default a...read more
  3. What are ta...read more

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Cybage Technical Support Executive Interview Process

based on 4 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Cybage Technical Support Executive Salary
based on 179 salaries
₹3.8 L/yr - ₹8 L/yr
76% more than the average Technical Support Executive Salary in India
View more details

Cybage Technical Support Executive Reviews and Ratings

based on 36 reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.5

Salary

3.6

Job security

3.4

Company culture

2.9

Promotions

3.4

Work satisfaction

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