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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
  • Q2. Why do you want to work in a Business Process Outsourcing (BPO) role?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.

    • I have strong communication skills and enjoy interacting with people.

    • I thrive in a dynamic and challenging work environment.

    • I am motivated by the opportunity to help customers and resolve their issues efficiently.

    • I am interested in the diverse range of industries and clients that BPO roles offer.

    • I am excited ab...

  • Answered by AI
  • Q3. What was your understanding of the assessment?
  • Ans. 

    I understood the assessment as a way to evaluate my skills and knowledge related to customer care.

    • I understood that the assessment would involve questions or scenarios related to customer service.

    • I prepared by reviewing common customer care scenarios and practicing my communication skills.

    • I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.

    • I also anticipated being evaluated ...

  • Answered by AI
Round 3 - Technical 

(4 Questions)

  • Q1. What motivates you to pursue a career in the BPO sector?
  • Ans. 

    I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.

    • Opportunity to interact with diverse customers

    • Ability to provide excellent service

    • Challenging and dynamic work environment

    • Opportunity for career growth and development

  • Answered by AI
  • Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Teleperformance and Takus?
  • Ans. 

    I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.

    • Continuum Global Solutions has a strong reputation for providing excellent customer care services.

    • I am impressed by the opportunities for career growth and development at Continuum Global Solutions.

    • I value the company culture and values of Contin...

  • Answered by AI
  • Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO?
  • Ans. 

    I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.

    • I wanted to explore different industries and gain a broader skill set.

    • I was attracted to the fast-paced and dynamic environment of the BPO industry.

    • I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.

    • I believe working...

  • Answered by AI
  • Q4. What did you understand from the assessment that you completed?
  • Ans. 

    I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.

    • The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.

    • I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.

    • The assessment also allowed me to highlight my multitasking skills and ability to wo...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why should hire you?
  • Ans. 

    I have a strong background in data analysis, with proven experience in handling large datasets and generating valuable insights.

    • Extensive experience in data analysis and interpretation

    • Proficient in statistical analysis and data visualization tools

    • Strong problem-solving skills and attention to detail

    • Ability to communicate complex findings to non-technical stakeholders

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    I am looking for a competitive salary that reflects my skills and experience in the data analysis field.

    • Research industry standards for data analyst salaries in the specific location

    • Consider the level of experience and skills you bring to the role

    • Be prepared to negotiate based on the overall compensation package offered

  • Answered by AI
  • Q3. What are your strengths?
  • Ans. 

    My strengths include strong analytical skills, attention to detail, and the ability to communicate complex data effectively.

    • Strong analytical skills

    • Attention to detail

    • Effective communication of complex data

  • Answered by AI
  • Q4. Tell me about your self?
  • Ans. 

    I am a data analyst with a strong background in statistics and data visualization.

    • I have a Bachelor's degree in Statistics from XYZ University.

    • I have experience working with SQL, Python, and Tableau for data analysis.

    • I have successfully completed projects involving predictive modeling and data mining.

    • I am detail-oriented and have strong problem-solving skills.

  • Answered by AI
  • Q5. What are your hobbies?
  • Ans. 

    My hobbies include hiking, reading, and playing the guitar.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Reading: I love diving into different genres of books, from fiction to non-fiction.

    • Playing the guitar: I find relaxation and creativity in strumming chords and learning new songs.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Send a thankyou.
Distinguish yourself by working hard
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They took a typing test
  • Q2. They asked me why I came in this field
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Sell me this phone
  • Ans. 

    I would highlight the phone's sleek design, advanced features, and competitive pricing to appeal to the customer's needs and preferences.

    • Emphasize the phone's sleek and modern design to attract the customer visually.

    • Highlight the advanced features such as high-quality camera, long battery life, and fast processor to showcase its capabilities.

    • Mention the competitive pricing compared to other similar phones in the market...

  • Answered by AI
  • Q3. Tell me aboutDelhi
  • Ans. 

    Delhi is the capital city of India, known for its rich history, diverse culture, and bustling markets.

    • Delhi is divided into two parts - Old Delhi and New Delhi

    • It is home to several historical monuments like the Red Fort, Qutub Minar, and India Gate

    • Delhi is a major hub for shopping, with markets like Chandni Chowk and Connaught Place attracting tourists and locals alike

    • The city has a vibrant food scene, offering a varie...

  • Answered by AI
  • Q4. Are women safe in delhi
  • Ans. 

    Women's safety in Delhi is a complex issue with varying opinions and experiences.

    • Women in Delhi face safety concerns due to high rates of crimes like sexual harassment, assault, and rape.

    • There have been incidents of high-profile cases that have brought attention to the issue of women's safety in the city.

    • However, there are also initiatives and efforts being made to improve safety for women in Delhi, such as increased p...

  • Answered by AI
  • Q5. Salay expections

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to be preparyfor everything
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Tell me about yourself
  • Q2. Do you know the job role?
  • Q3. What were the golden rules of accounting
  • Ans. 

    The golden rules of accounting are basic principles that guide the process of recording financial transactions.

    • The three golden rules of accounting are: Debit the receiver, Credit the giver; Debit what comes in, Credit what goes out; Debit all expenses and losses, Credit all incomes and gains.

    • These rules help ensure that financial transactions are accurately recorded and classified in the accounting system.

    • For example,...

  • Answered by AI
  • Q4. What is depreciation
  • Ans. 

    Depreciation is the allocation of the cost of a tangible asset over its useful life.

    • Depreciation is a non-cash expense that reduces the value of an asset over time.

    • It reflects the wear and tear, obsolescence, or decrease in value of the asset.

    • Common methods of calculating depreciation include straight-line, double declining balance, and units of production.

    • Example: A company buys a delivery truck for $50,000 with a use...

  • Answered by AI
  • Q5. What do you know about GST
  • Ans. 

    GST stands for Goods and Services Tax, a value-added tax levied on most goods and services sold for domestic consumption.

    • GST is a single tax on the supply of goods and services, right from the manufacturer to the consumer.

    • It has replaced multiple indirect taxes like VAT, service tax, etc.

    • GST has 4 tax slabs - 5%, 12%, 18%, and 28%.

    • Input tax credit can be claimed on taxes paid on input goods and services.

    • GST registratio...

  • Answered by AI
  • Q6. What are the types of GST
  • Ans. 

    Types of GST include CGST, SGST, IGST, and UTGST.

    • CGST - Central Goods and Services Tax

    • SGST - State Goods and Services Tax

    • IGST - Integrated Goods and Services Tax

    • UTGST - Union Territory Goods and Services Tax

  • Answered by AI
  • Q7. Tell me about any topic in hindi
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Where do you live in Bangalore
  • Q3. Do you know about Tally,GST and TDS
  • Ans. 

    Yes, I am familiar with Tally for accounting, GST for taxation, and TDS for tax deduction.

    • I have experience using Tally software for maintaining accounting records.

    • I understand the concepts of GST (Goods and Services Tax) and its implications on business transactions.

    • I am aware of TDS (Tax Deducted at Source) and its requirements for tax deduction.

    • I have practical knowledge of how to handle GST and TDS compliance in ac

  • Answered by AI
  • Q4. Do you know that the job role is a voice process one?
  • Q5. Do you know the salary package here?
Round 3 - Technical 

(2 Questions)

  • Q1. Tell me about any topic in hindi
  • Q2. Do you know that hindi is mandatory in this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi is mandatory in this company. Salary is low and the company has strict timings and working days, all the questions in all the three rounds were almost same. If there is any client present in the company at the time of interview,there will be client round interview also.

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Oct 2024.

Round 1 - Aptitude Test 

Waste of time with iSource

Interview Preparation Tips

Interview preparation tips for other job seekers - HR dont know how to speak in english, he/she came from down south and speak in their own native language, he/she belongs to Sivakumar relation and he/she behaves same like him without giving respect to humans.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. What do you mean by SEO?
  • Ans. 

    SEO stands for Search Engine Optimization, which is the practice of increasing the quantity and quality of traffic to your website through organic search engine results.

    • SEO involves optimizing your website to improve its visibility on search engines like Google.

    • It includes keyword research, on-page optimization, link building, and content creation.

    • The goal of SEO is to drive more organic traffic to your website and imp...

  • Answered by AI
  • Q2. What do you mean by Domain and hosting.
  • Ans. 

    Domain is the address of a website, hosting is the service that stores the website's files and makes it accessible online.

    • Domain is the unique address of a website on the internet, like www.example.com

    • Hosting is the service that stores the website's files and data on a server, making it accessible online

    • Domain registration is the process of purchasing and owning a domain name

    • Web hosting providers offer different types ...

  • Answered by AI
  • Q3. Tell me something about your self?
  • Q4. What are the main SEO tools?
  • Ans. 

    Some main SEO tools include Google Analytics, SEMrush, Ahrefs, Moz, and Screaming Frog.

    • Google Analytics for tracking website traffic and user behavior

    • SEMrush for keyword research and competitive analysis

    • Ahrefs for backlink analysis and site auditing

    • Moz for SEO insights and rank tracking

    • Screaming Frog for website crawling and technical SEO analysis

  • Answered by AI
  • Q5. What is Google Adwords?
  • Ans. 

    Google Adwords is an online advertising platform developed by Google, where advertisers pay to display brief advertisements, service offerings, product listings, video content, and generate mobile application installs within the Google ad network to web users.

    • Online advertising platform by Google

    • Advertisers pay to display ads

    • Can display various types of ads like text, display, video, etc.

    • Helps in reaching target audien

  • Answered by AI
  • Q6. What is Organic search?
  • Ans. 

    Organic search refers to the unpaid search results generated by search engines based on relevance to the user's query.

    • Organic search results are not influenced by paid advertising.

    • Websites can improve their organic search rankings through search engine optimization (SEO) techniques.

    • Examples of organic search results include links to websites, blogs, and articles that are deemed relevant to the user's search query.

  • Answered by AI
  • Q7. What do you mean by keywords?
  • Ans. 

    Keywords are specific words or phrases that describe the content of a webpage and are used in SEO to help search engines understand the topic of the page.

    • Keywords are used to optimize a website's content for search engines.

    • They help search engines match a webpage to relevant search queries.

    • Examples of keywords include 'SEO tips', 'best digital marketing agency', 'how to increase website traffic'.

  • Answered by AI
  • Q8. What is keywords analysis?
  • Ans. 

    Keywords analysis is the process of researching and identifying the most relevant keywords for a website to improve its search engine rankings.

    • Keywords analysis involves identifying popular search terms related to a website's content.

    • It helps in understanding what keywords users are searching for and how competitive those keywords are.

    • Tools like Google Keyword Planner can be used for keywords analysis.

    • The goal is to se...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Intoduce your self
  • Q2. Which tech stack
  • Ans. 

    The tech stack used for documentation includes tools and software for creating, managing, and publishing documentation.

    • Common tech stack for documentation includes tools like Confluence, Jira, GitHub, and Markdown.

    • Some organizations may use specific tools like Adobe FrameMaker, MadCap Flare, or DITA XML for technical documentation.

    • Version control systems like Git are often used for managing documentation changes and co...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we recruit you
  • Q3. What is your strength
  • Q4. What is your weakness
  • Q5. Tell about your previous experience
Round 2 - Assignment 

Given 20 question and 1 hr time

Round 3 - Technical 

(3 Questions)

  • Q1. Do you know about SAP
  • Ans. 

    Yes, SAP is a widely used enterprise resource planning software.

    • SAP is an ERP software used by companies to manage business operations.

    • It helps in streamlining processes such as accounting, sales, HR, and inventory management.

    • Knowledge of SAP can be beneficial for customer service representatives to assist customers with inquiries related to orders, invoices, and product availability.

  • Answered by AI
  • Q2. How would you rate yourself for excel
  • Q3. What is indexing in excel
  • Ans. 

    Indexing in Excel refers to the process of organizing data in a spreadsheet to make it easier to search and retrieve information.

    • Indexing allows users to quickly locate specific data within a large dataset.

    • It involves creating a reference point for each row or column in the spreadsheet.

    • Users can use the index to navigate to a specific location in the spreadsheet without scrolling through all the data.

    • Indexing can impro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Monster and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

Questions about tge job role

Round 2 - One-on-one 

(1 Question)

  • Q1. Situations related to the job role
Round 3 - Technical 

(1 Question)

  • Q1. Situatiion related to the job role

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Anurag Juneja Information Communication Technology Reviews and Ratings

based on 20 reviews

4.5/5

Rating in categories

4.0

Skill development

4.6

Work-Life balance

3.9

Salary & Benefits

4.0

Job Security

4.3

Company culture

3.6

Promotions/Appraisal

3.9

Work Satisfaction

Explore 20 Reviews and Ratings
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