American Express CSR Executive Interview Questions and Answers

To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.

• Research the target audience and their pain points

• Highlight the unique features and benefits of the product

• Create a sense of urgency through limited time offers or scarcity

• Build trust and rapport with the customer

• Handle objections and provide solutions

• Close the sale and follow up for customer satisfaction

LOD stands for Level of Detail. It is a technique in Tableau that allows users to compute values at a different level than the view.

• LOD expressions can be used to aggregate data at a higher level than the view, or to compute values at a lower level than the view.

• There are three types of LOD expressions: FIXED, INCLUDE, and EXCLUDE.

• FIXED LOD expressions compute values using a specified set of dimensions, regardless of t...read more

Hyper is a data engine used by Tableau to process large amounts of data quickly.

• Hyper is an in-memory data engine that can process billions of rows of data.

• It allows for faster data analysis and visualization.

• Hyper can handle complex queries and calculations.

• Tableau uses Hyper as its default data engine since version 10.5.

• Hyper can also be used as a standalone database.

• Hyper supports various data sources including CSV,

Parameters in Tableau are dynamic inputs that allow users to change values in a visualization.

• Parameters can be used to filter data, change calculations, and control the appearance of a visualization.

• They can be created by right-clicking on a field or by using the 'Create Parameter' option in the 'Analysis' menu.

• Examples of parameters include allowing users to select a date range, adjusting the size of a chart, or chan...read more