Ambit Finvest Relationship Manager Interview Questions and Answers

Handling an angry customer requires active listening, empathy, and finding a solution to their problem.

• Stay calm and composed

• Listen actively to understand their concerns

• Empathize with their emotions

• Apologize sincerely for any inconvenience caused

• Offer a solution or alternative

• Follow up to ensure their satisfaction

To generate leads without any supported channel, focus on networking, referrals, cold calling, and online research.

• Build a strong network by attending industry events, conferences, and trade shows.

• Ask for referrals from satisfied customers and offer incentives for successful referrals.

• Engage in cold calling to reach out to potential clients directly.

• Utilize online research to identify potential leads and gather contact...read more

CIBIL score and credit score are numerical representations of an individual's creditworthiness and financial history.

• CIBIL score and credit score are used by lenders to assess the risk of lending money to an individual.

• They are calculated based on factors such as payment history, credit utilization, length of credit history, and credit mix.

• A higher score indicates a lower credit risk and increases the chances of loan a...read more

In five years, I see myself leading a high-performing sales team, driving revenue growth, and implementing innovative strategies to exceed targets.

• Leading a successful sales team

• Driving revenue growth through strategic initiatives

• Implementing innovative sales strategies

• Exceeding sales targets consistently

My goals as a Sales Manager include driving revenue growth, building strong client relationships, and developing a high-performing sales team.

• Achieve a 20% increase in sales revenue within the next fiscal year by implementing targeted marketing strategies.

• Foster long-term relationships with key clients, aiming for a 90% client retention rate through regular follow-ups and personalized service.

• Develop and mentor my sale...read more

Sales management has evolved with technology, focusing on data-driven strategies and customer-centric approaches for better results.

• Adoption of CRM systems: Tools like Salesforce help track customer interactions and sales performance.

• Data analytics: Utilizing data to identify trends and optimize sales strategies, such as targeting specific demographics.

• Remote selling: The rise of virtual meetings has expanded reach and...read more