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Amazon Sellers Services Customer Support Executive Interview Questions and Answers for Experienced

Updated 26 Jun 2022

Amazon Sellers Services Customer Support Executive Interview Experiences for Experienced

2 interviews found

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

Customer Support Executive Interview Questions Asked at Other Companies for Experienced

Q1. If customer is angry how can you make him understand
Q2. Customer satisfaction how can you provide.
Q3. 1.what is customer support?
Q4. What the different between debit card or credit card
Q5. How to handle irritated user/ customer?

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions related recruitment, Hr operations, PF & ESIC registration.etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence, keep yourself aware about hospitality industry and retail industry, Keep data bass for recruitment.

Interview Questionnaire 

2 Questions

  • Q1. Experienced before
  • Ans. Worked in 4 Aditya Birla brands named as Louis Philippe, Van huesen, Peter england, Allen solly
  • Answered Anonymously
  • Q2. Qualification

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself?
  • Q2. Whre do u see urself in next 5 yrs?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Use good english.
Do some preparation.
Keep smile on ur face
Dont be scared

Interview Questionnaire 

1 Question

  • Q1. Why should we hier you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident.

Interview Questionnaire 

1 Question

  • Q1. General knowledge

I applied via Job Portal and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Exprence,timeing,hard work

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction, personality, dress formal wear

Interview Questionnaire 

1 Question

  • Q1. Qualification

I appeared for an interview in Oct 2019.

Interview Questionnaire 

2 Questions

  • Q1. How to answer the sales question in personal interview
  • Q2. Sale this pen
  • Ans. 

    This pen is the perfect tool for all your writing needs.

    • The pen has a smooth ink flow for effortless writing.

    • It has a comfortable grip for extended use.

    • The pen is refillable, making it a sustainable choice.

    • It comes in a sleek design that is both professional and stylish.

    • The pen is affordable and offers great value for its quality.

  • Answered by AI

Amazon Sellers Services Interview FAQs

How many rounds are there in Amazon Sellers Services Customer Support Executive interview for experienced candidates?
Amazon Sellers Services interview process for experienced candidates usually has 8-9 rounds. The most common rounds in the Amazon Sellers Services interview process for experienced candidates are One-on-one Round, Coding Test and Resume Shortlist.

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Amazon Sellers Services Customer Support Executive Salary
based on 5 salaries
₹2.5 L/yr - ₹3.3 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Amazon Sellers Services Customer Support Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

4.6

Job security

4.6

Company culture

4.6

Promotions

5.0

Work satisfaction

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