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Amazon Customer Service Manager Interview Questions and Answers
Updated
13 Nov 2024
Amazon Customer Service Manager Interview Experiences
5 interviews found
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical
(4 Questions)
- Q1. How do important technical process
- Q2. How do this solve technical condition
- Q3. Technical process how do you his possible
- Q4. What is technical
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Technical condition are that solves very easy but focus in practice
Interview experience
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected
I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.
Round 1 - Coding Test
Html and python coding
Round 2 - HR
(2 Questions)
- Q1. Self introduction
- Q2. Basics questions
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Manager interview:
- HTML
asked in
Hyundai Motor India Limited
Q1. How you will deal a Customer when our service regarding his car w ... read more
Q3. How to handle customer and dealer channels
asked in
Concentrix Corporation
Q5. How would you explain how the sky looks like to a blind person?
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(5 Questions)
- Q1. Tell me abut yourself
- Q2. What is my 2 year gols in your industry
- Q3. Tell me about your industry cultural
- Q4. Why ti join this company
- Q5. Why did you like this industry
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Give me some time around 10 to 12 sec after asking your question
What people are saying about Amazon
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luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
Got a question about Amazon?
Ask anonymously on communities.
I applied via Job Fair and was interviewed in Jan 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion
Amazon company discuss customer service
Round 3 - Coding Test
While and for your oopl
Round 4 - HR
(8 Questions)
- Q1. What are your salary expectations?
- Ans.
we expect at least 27k to 29k
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
Answered
Anonymously
View 2 more answers
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Interview Preparation Tips
Interview preparation tips for other job seekers - My thanks to the company for giving us the opportunity.
Amazon interview questions for designations
Akhilesh Kumar
I applied via Company Website
Interview Questionnaire
2 Questions
- Q1. No one asked the questions
- Q2. Customer service manager vacancy available
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The interviewer asked to me questions about my experience in my company and job role.
I tried to give answer and explain it every questions.
I tried to give answer and explain it every questions.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
Round 1 - Aptitude Test
Aptitude test with typing.
Round 2 - One-on-one
(2 Questions)
- Q1. Why you want to work with Groupon?
- Q2. Last role where you face challenges?
Add your answer
Add your answer
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
Round 1 - HR
(1 Question)
- Q1. Tell me about your self
Add your answer
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Situation based questions
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm, be prepared and be honest.
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 1 May 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral
Round 1 - Group Discussion
Just asked to talk about Global Warming
Round 2 - Aptitude Test
It's just to check our English knowledge.
Round 3 - HR
(1 Question)
- Q1. It's so smooth, not asked many questions.
Add your answer
Interview Questionnaire
1 Question
- Q1. Only Self introduction
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service Manager interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, HR and Coding Test.
How to prepare for Amazon Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, Customer Service Management, People Management, Project Management and Team Handling.
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People are getting interviews through
based on 5 Amazon interviews
Company Website
Job Portal
40%
40%
20% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
50%
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Amazon Customer Service Manager Reviews and Ratings
based on 20 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.5 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.7 L/yr |
|
Senior Associate
2.4k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹9 L/yr - ₹36 L/yr |
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