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Altruist Technologies
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Altruist Technologies Team Lead Operations Interview Questions and Answers
Altruist Technologies Team Lead Operations Interview Experiences
1 interview found
I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.
(1 Question)
- Q1. Brief about the company
(2 Questions)
- Q1. Shrinkage and attrition
- Q2. Planned and unplanned leaves
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Anonymous
Selected
I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
(4 Questions)
- Q1. How you are doing SLA Management
- Ans.
SLA management involves monitoring and ensuring compliance with service level agreements.
Define clear SLAs with stakeholders
Monitor performance metrics regularly
Identify and address any deviations from SLAs
Implement corrective actions to improve SLA compliance
Communicate with stakeholders to manage expectations
Use technology tools for tracking and reporting
Provide regular reports on SLA performance
- Q2. They are asking situational questions for capacity planner
- Q3. About previous experience in bpo domain
- Q4. How to calculate the quality
- Ans.
Quality can be calculated by measuring the conformance to requirements and customer satisfaction.
Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.
Customer satisfaction surveys can provide insights into the quality of a product or service.
Defect rates, error rates, and rework rates can be used as indicators of quality.
Quality can also be assessed through fee...
Huzaif Mujeeb
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Related to profile and portfolio, SL, quality TQ n BQ, client mgmt, ppl mgmt
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
They ask generic questions
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Interview Questionnaire
1 Question
- Q1. How do manage the shrinkage
- Ans.
Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.
Implementing strict inventory control measures to prevent theft and loss
Conducting regular audits to identify and address any discrepancies
Training employees on the importance of shrinkage management
Using technology such as CCTV cameras and electronic article surveillance (EAS) systems
Analyzing data to identify p...
I applied via LinkedIn and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Walk me through your professional experience.
- Ans.
I have over 8 years of experience in operations management, leading teams to achieve operational excellence.
Managed a team of 20+ employees in a fast-paced retail environment
Implemented process improvements resulting in a 15% increase in efficiency
Led cross-functional projects to streamline operations and reduce costs
Trained new hires on company policies and procedures to ensure consistency
Collaborated with senior lead...
- Q2. Can you come today for operations round?
- Ans.
I am available for the operations round today.
Yes, I can come for the operations round today.
I am prepared and ready for the operations round.
I will be there on time for the operations round.
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Selected
I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.
(3 Questions)
- Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions.
- Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation.
- Ans.
Accounting entries for invoice booking, accrual, prepayment, and depreciation.
Invoice booking: Debit accounts payable, credit expense or asset account.
Accrual: Debit expense or asset account, credit accrual account.
Prepayment: Debit prepayment account, credit cash or accounts payable.
Depreciation: Debit depreciation expense, credit accumulated depreciation.
- Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula.
- Ans.
Excel formulas to club two cell values and limitations of VLOOKUP formula.
To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.
Example: =CONCATENATE(A1, B1) or =A1&B1
VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.
Limitations of VLOOKUP include: it only searches in the leftmost column of th...
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I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Behavioral Questions like leadership, stakeholder management etc
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I applied via Referral and was interviewed in Aug 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Multiple MME can configure in single eNodeB...??
- Ans.
Yes, multiple MMEs can be configured in a single eNodeB.
Multiple MMEs (Mobility Management Entities) can be configured in a single eNodeB (Evolved Node B) in LTE networks.
This configuration allows for load balancing and redundancy.
Each MME can handle control plane signaling for a subset of connected UEs (User Equipment).
The eNodeB distributes the UEs among the available MMEs based on various factors like load and capac...
- Q2. What troubleshoot you can do if MME Communication fail Alarm will appear....??
- Ans.
Check network connectivity, restart MME, check configuration settings.
Check if there is any issue with the network connectivity
Restart the MME and check if the alarm disappears
Verify the configuration settings of the MME
Check if there is any hardware failure
Contact the vendor for further assistance
- Q3. Explain Integration process....??
- Ans.
Integration process refers to the process of combining different systems or components into a single unified system.
Integration involves connecting different systems or components to work together seamlessly
It can involve data integration, application integration, or system integration
Integration can be achieved through APIs, middleware, or custom code
Examples of integration include integrating a CRM system with a mark...
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I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What makes you unique
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Altruist Technologies Team Lead Operations Interview Process
based on 1 interview
Interview experience
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Altruist Technologies Team Lead Operations Reviews and Ratings
based on 32 reviews
Rating in categories
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Business Associate
410
salaries
|  ₹1 L/yr - ₹4 L/yr |
|
Customer Relation Officer
297
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Team Lead
284
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Customer Support Executive
282
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Quality Analyst
247
salaries
| ₹1 L/yr - ₹5 L/yr |
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