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Provana Team Lead Operations Interview Questions and Answers

Updated 1 Jul 2024

Provana Team Lead Operations Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Walk me through your professional experience.
  • Q2. Can you come today for operations round?

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently had a highly disappointing experience with Provana's HR department. After being invited for an interview, I traveled approximately 300 km specifically for this opportunity. Upon arrival, I was shocked to learn that my profile had not been shortlisted.The HR team displayed a complete lack of courtesy by failing to inform me beforehand about this change. To make matters worse, they did not provide any reason for the sudden decision to cancel my interview. This level of unprofessionalism and disorganization is unacceptable.Prospective candidates deserve better treatment and clear communication. Based on this experience, I would not recommend considering Provana for employment unless significant improvements are made in their hiring process and candidate communication.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions.
  • Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation.
  • Ans. 

    Accounting entries for invoice booking, accrual, prepayment, and depreciation.

    • Invoice booking: Debit accounts payable, credit expense or asset account.

    • Accrual: Debit expense or asset account, credit accrual account.

    • Prepayment: Debit prepayment account, credit cash or accounts payable.

    • Depreciation: Debit depreciation expense, credit accumulated depreciation.

  • Answered by AI
  • Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula.
  • Ans. 

    Excel formulas to club two cell values and limitations of VLOOKUP formula.

    • To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.

    • Example: =CONCATENATE(A1, B1) or =A1&B1

    • VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.

    • Limitations of VLOOKUP include: it only searches in the leftmost column of th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with accounting entries, good excel knowledge and few basic + advance excel formulas.

Team Lead Operations Interview Questions & Answers

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
  • Answered by Jayeshkumar R Purohit

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Was all about speaking, reading , listening

Round 3 - HR 

(1 Question)

  • Q1. Introduction and about Your roles
Round 4 - One-on-one 

(1 Question)

  • Q1. There were many questions like roles and responsibilities, kpi , managing team , schedule adherence, driving of kpis, controlling shrinkage , controlling attrition

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

They ask generic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it it’s an easy interview process
Interview experience
3
Average
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me your journey
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me your hobbies
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Hectic environment,No annual increment
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions.
  • Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation.
  • Ans. 

    Accounting entries for invoice booking, accrual, prepayment, and depreciation.

    • Invoice booking: Debit accounts payable, credit expense or asset account.

    • Accrual: Debit expense or asset account, credit accrual account.

    • Prepayment: Debit prepayment account, credit cash or accounts payable.

    • Depreciation: Debit depreciation expense, credit accumulated depreciation.

  • Answered by AI
  • Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula.
  • Ans. 

    Excel formulas to club two cell values and limitations of VLOOKUP formula.

    • To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.

    • Example: =CONCATENATE(A1, B1) or =A1&B1

    • VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.

    • Limitations of VLOOKUP include: it only searches in the leftmost column of th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with accounting entries, good excel knowledge and few basic + advance excel formulas.

Team Lead Operations Interview Questions & Answers

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
  • Answered by Jayeshkumar R Purohit

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Was all about speaking, reading , listening

Round 3 - HR 

(1 Question)

  • Q1. Introduction and about Your roles
Round 4 - One-on-one 

(1 Question)

  • Q1. There were many questions like roles and responsibilities, kpi , managing team , schedule adherence, driving of kpis, controlling shrinkage , controlling attrition

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

They ask generic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it it’s an easy interview process

Provana Interview FAQs

How many rounds are there in Provana Team Lead Operations interview?
Provana interview process usually has 1 rounds. The most common rounds in the Provana interview process are HR.
How to prepare for Provana Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Provana. The most common topics and skills that interviewers at Provana expect are Team Leading, Back Office Operations, US Process, Backend Operations and International Voice Process.

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Provana Team Lead Operations Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more
Provana Team Lead Operations Salary
based on 38 salaries
₹6 L/yr - ₹9.7 L/yr
32% more than the average Team Lead Operations Salary in India
View more details

Provana Team Lead Operations Reviews and Ratings

based on 12 reviews

3.6/5

Rating in categories

3.8

Skill development

3.3

Work-life balance

3.4

Salary

2.9

Job security

3.6

Company culture

3.1

Promotions

3.5

Work satisfaction

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