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AGS Health Non Voice Customer Care Executive Interview Questions and Answers

Updated 26 Sep 2022

AGS Health Non Voice Customer Care Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Coding Test 

Symflower does not report redundant test cases. This means every generated test case adds value, because it executes some new behavior of a function

Round 2 - Aptitude Test 

Abstract Reasoning Test. ...
Numerical Reasoning Test. ...
Verbal Reasoning Test. .

Interview Preparation Tips

Interview preparation tips for other job seekers - Work Hard until your proud
Good karma on its way
Don't give up

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for customer service and communication.

    • I have a background in customer service and have worked in call centers for the past 3 years.

    • I am fluent in English and have excellent communication skills.

    • I am a quick learner and adapt well to new environments and technologies.

    • I am a team player and enjoy working collaboratively to achieve goals.

    • I am detail-oriented and

  • Answered by AI
  • Q2. Any planned leave reauired in future
  • Ans. 

    No planned leave required in the near future.

    • No planned leave needed at the moment

    • Fully committed to work and available for any required shifts

    • Willing to adjust schedule if needed

  • Answered by AI
Round 2 - Aptitude Test 

Speechx round with speaking and english skills to be tested upon

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are fit for the role
  • Ans. 

    I have strong communication skills, experience in customer service, and a passion for helping others.

    • I have excellent verbal and written communication skills

    • I have previous experience in customer service roles

    • I am empathetic and enjoy helping others resolve their issues

  • Answered by AI
  • Q2. What do you know abou EXL
  • Ans. 

    EXL is a global company that provides business process solutions and analytics services.

    • EXL stands for 'ExlService Holdings, Inc.'

    • It is a leading operations management and analytics company.

    • EXL offers services in areas such as finance and accounting, healthcare, insurance, and more.

    • The company has offices in multiple countries including the United States, India, the Philippines, and Romania.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through your resume
Round 2 - Technical 

(1 Question)

  • Q1. Do you have any idea about the role

Interview Preparation Tips

Interview preparation tips for other job seekers - First question must be self introduction in interview by Most of the companies. So make sure that you are well prepare on self introduction atleast for 30-50 secs.
In addition to, be prepared for the questions - why did you quit your previous job
- why do you want to work in this company and why specifically this role( you have to share your interest or opinion on why you are suitable in this role)
- have to be aware on what is company actually doing
- last but not least, don't get panic when you do know about the question asked by interviewer and try to be as calm as you can.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself
Round 2 - Aptitude Test 

English aptitude test will he happend

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Manager round with self introduced about company why are you choose hgs

Interview Preparation Tips

Topics to prepare for Hgs Services NON Voice Process interview:
  • Bsc
Interview preparation tips for other job seekers - Be confident and talk louder be positive thoughts and feelings for you to be a good
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Besic math's tricks,Account,Besic question.

Round 3 - Group Discussion 

Group discussion for simple question.

Interview Preparation Tips

Interview preparation tips for other job seekers - The company Exl is very good to.. employees. So please open the opportunity for me is working for in Exl service.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about BPO services
  • Ans. 

    BPO services refer to outsourcing business processes to third-party service providers to improve efficiency and reduce costs.

    • BPO stands for Business Process Outsourcing

    • Common BPO services include customer support, technical support, data entry, and back-office operations

    • Companies often outsource BPO services to countries like India, the Philippines, and Eastern Europe for cost savings

    • BPO services can help companies foc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Actually I gave my interview for Non voice process in Access health care . the thing is the first round was a one on one with TL and I believe have answered all his questions well but he rejected me without any proper reason when I raised this issue the Hr said it's their criteria I don't know what their criteria falls on if they such criteria they can highlight them before the interview. I wasted an entire day for a company that doesn't even give a proper response. I would be satisfied if they had stated any thing that I lack . But their answer was "its their personal criteria" I don't know what their personal criteria. This made me loose my confidence
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. He ask about my self and about general knowledge
  • Q2. Nothing else he asked
  • Q3. He asked about my graduated certificate
  • Q4. I'm very surprised that hr talk with me so softly and politely about my goals and aim
Round 3 - Aptitude Test 

Yeah they gave a aptitude test because they need to know our knowledge as well as language proficiency.

Interview Preparation Tips

Interview preparation tips for other job seekers - Feel free in a interview session and dont hesitate to answer to the questions and if u dont know any answer then u can freely says that i don't know the answer because no body will going to harm you it's just a experience we need not to loose this opportunity were we can speak in front of any person with a polite manner and we can gained knowledge from them.

I applied via Job Fair and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self Introduce you self for clear and mediam level
Round 2 - One-on-one 

(1 Question)

  • Q1. What about my company First you get knowledge in website Company name Founder name How many employee in this company What product to produce clear cut and shortly you speaking mediam level don't fast don'...

Interview Preparation Tips

Interview preparation tips for other job seekers - You appearance 50% your confident 50% best of luck fresher guy's

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They ask about my self and my previous work details and salary expectation,and they analyse my skill
Round 2 - HR 

(2 Questions)

  • Q1. They ask, Are you Flexible to work at any shift bases
  • Q2. Why did you decide to apply to this role. What experience do you have that would be relevant to this role.
  • Ans. 

    I decided to apply to this role because of my strong interest in the company's mission and the opportunity to utilize my skills in a non-voice process.

    • I have previous experience working in a similar non-voice process role at XYZ company.

    • I have excellent written communication skills, which are essential for this role.

    • I am proficient in using various software and tools required for non-voice processes.

    • I have a strong att...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates who are attending the interview please keep up the timing, be well groomed and proper dress code with positive attitude, be open in interview don't convey any wrong commitments and Hopes

AGS Health Interview FAQs

How many rounds are there in AGS Health Non Voice Customer Care Executive interview?
AGS Health interview process usually has 3 rounds. The most common rounds in the AGS Health interview process are Resume Shortlist, Coding Test and Aptitude Test.

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AGS Health Non Voice Customer Care Executive Reviews and Ratings

based on 1 review

4.0/5

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4.0

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Company culture

3.0

Promotions/Appraisal

4.0

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