AGS Health Non Voice Customer Care Executive Reviews

Likes

Only cafeteria

Dislikes

Currently am not working in ags. I worked for 15months my last day was November 2023 but still I did not reviewed my relieving letter yet. Many times I tried to reach HR via call & mail but no response from there end. Not only me also my team members also faced lot of issues. We tried to reach it to HR but we never received positiveresponse from HR worst HR policies. Currently am working in different company they did Background verification they received negative feedback like I din worked in ags. Great experience from ags 🙏 I suggest my friends not to work in such companies like ags Such a worst experience.....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Worst work Environment, Toxic to the Core from HR Director s to Leads You can't even open your mouth for the mistakes which you didn't made

Dislikes

Worst work Environment, poor Leadership management in Quality Department..You have to be Slave to survive in this Company....

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They train well and into next process.

Dislikes

Nothing

Likes

Great Place to work,Huge scope for Growth

Dislikes

Compensation and Benefits

Likes

Good I like it

Dislikes

Nothing

Likes

Job security

Dislikes

Promotion and salary hike

Likes

Time with the team

Dislikes

Management behaviour

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work experience . Good to work with new new projects.

Dislikes

Transport facility is not good and not respond properly to the employees.

Likes

Company Provides the learning of how complete revenue Cycle works how to handle the critical clients

Dislikes

Toxic environment Low work life balance Weekend working 12 to 15 hours Daily working

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Very high professional Good culture and admosphere Hr desk really help for the people who are good performing in work in short recognise

Dislikes

Politics, an match fixing between the agents and quality people so that quality people not marking error for their friends even though they are low performing people. Quality assurance people doesn't have profession ethics and not knowing how to do quality.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Na

Dislikes

Ledership is just waiting for exit corpus No real case of AI solutions only positioning as digital and anlytics company People who know have no power to drive, people who drive have no indepth knowledge

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good salary and benefits like both way cab for night shift

Dislikes

I worked in the ARKM vertical, and here's honest take : -No leaders, only bosses who hold back your progress instead of presenting opportunities. -Workshop and meetings are conducted merely to tick off periodic KRA checkboxes, not for genuine knowledge sharing. -Direct heads and team leads rarely offer meaningful appreciation or feedback. -KRA-related feedback and improvement points are nonexistent yet appraisal ratings are adjusted to suit supervisors preference not the data. -Team lead (PT) and Senior manager (RA) often spin narratives to maintain a fovaorable impressions with higher-ups. - Want Promotions as per ability ? forget courses and upskilling, join the rigid queue system which is manage honestly by senior manager....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Poor work life balance , horrible leadership, no leaves, if you take will ask Saturday to compensate. I you admit in hospital or if you married then only you will get leaves without issue. Otherwise, it is too difficult to get leaves. If it leader and above, then company will take you granted, you need to available whenever they want.

Likes

I like AGS Healthcare as a company and its work culture

Dislikes

Team was horrible, no co ordination , helping tendency ,bad counterparts , didnt help me as I was new to healthcare business, no proper transtion, no SOP documents , when requested for help they didnt hep and suppot,i was with WFM team, and forced to leave the job.

Likes

Compensation is better, work location based on residential location.

Dislikes

No time cap, unrealistic expectations without data research, not providing enough resources to leadership.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job Security, timely recognition and encouragable leads.

Dislikes

Currently the things not gone good and experienced employees not recognized and got promoted timely manner. Also job security not been active current days. More experienced employees getting discourages and forcing for mutual exit.