Access Healthcare Voice Process Executive Interview Questions and Answers

Q1. Tell about your self
Ans. 
I am a dedicated and experienced professional with a strong background in customer service and communication skills.
• I have over 5 years of experience in customer service roles

• I am proficient in handling customer queries and resolving issues efficiently

• I have excellent communication skills, both written and verbal

• I am a quick learner and adapt well to new environments

• I am a team player and enjoy working collaboratively
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Q2. Tell about Experience
Ans. 
I have 2 years of experience in customer service, handling inbound and outbound calls.
• Handled customer queries and complaints effectively

• Provided product information and resolved issues

• Achieved high customer satisfaction ratings

• Trained new team members on call handling procedures
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Q1. About your self Introduce you self for clear and mediam level
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Q1. What about my company First you get knowledge in website Company name Founder name How many employee in this company What product to produce clear cut and shortly you speaking mediam level don't fast don'...read more
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Q1. Tell about yourself
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English aptitude test will he happend

Q1. Tell me something about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for customer service and communication.
• I have a background in customer service and have worked in call centers for the past 3 years.

• I am fluent in English and have excellent communication skills.

• I am a quick learner and adapt well to new environments and technologies.

• I am a team player and enjoy working collaboratively to achieve goals.

• I am detail-oriented and
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Q2. Any planned leave reauired in future
Ans. 
No planned leave required in the near future.
• No planned leave needed at the moment

• Fully committed to work and available for any required shifts

• Willing to adjust schedule if needed
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Speechx round with speaking and english skills to be tested upon

Q1. Why you are fit for the role
Ans. 
I have strong communication skills, experience in customer service, and a passion for helping others.
• I have excellent verbal and written communication skills

• I have previous experience in customer service roles

• I am empathetic and enjoy helping others resolve their issues
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Q2. What do you know abou EXL
Ans. 
EXL is a global company that provides business process solutions and analytics services.
• EXL stands for 'ExlService Holdings, Inc.'

• It is a leading operations management and analytics company.

• EXL offers services in areas such as finance and accounting, healthcare, insurance, and more.

• The company has offices in multiple countries including the United States, India, the Philippines, and Romania.
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Ive performed well and get 40 out of 28. I have better communication skills

Q1. How well experienced u
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Q1. Tell me something about yourself
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Q2. Manager round with self introduced about company why are you choose hgs
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Q1. He ask about my self and about general knowledge
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Q2. Nothing else he asked
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Q3. He asked about my graduated certificate
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Q4. I'm very surprised that hr talk with me so softly and politely about my goals and aim
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Yeah they gave a aptitude test because they need to know our knowledge as well as language proficiency.