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Access Healthcare Voice Process Executive Interview Questions and Answers

Updated 8 Jul 2024

Access Healthcare Voice Process Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through your resume
  • Ans. 

    I have a diverse background in customer service and communication skills.

    • Started my career in customer service at XYZ Company

    • Managed a team of 10 customer service representatives

    • Implemented new communication strategies to improve customer satisfaction

    • Received multiple awards for outstanding performance in customer service

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Do you have any idea about the role

Interview Preparation Tips

Interview preparation tips for other job seekers - First question must be self introduction in interview by Most of the companies. So make sure that you are well prepare on self introduction atleast for 30-50 secs.
In addition to, be prepared for the questions - why did you quit your previous job
- why do you want to work in this company and why specifically this role( you have to share your interest or opinion on why you are suitable in this role)
- have to be aware on what is company actually doing
- last but not least, don't get panic when you do know about the question asked by interviewer and try to be as calm as you can.

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my skills, experience, and the industry standards.

    • Research the average salary range for Voice Process Executives in the industry

    • Consider your skills, experience, and qualifications

    • Be prepared to negotiate and discuss benefits and growth opportunities

    • Avoid giving a specific number, instead focus on the value you can bring to the company

  • Answered by AI
  • Q2. Share details of your previous job.
  • Ans. 

    I worked as a Voice Process Executive at XYZ Company.

    • Handled inbound and outbound calls from customers

    • Provided assistance and resolved customer queries

    • Maintained accurate records of customer interactions

    • Followed company guidelines and protocols

    • Met or exceeded performance targets

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    My family background is diverse and culturally rich, with members from different professions and backgrounds.

    • My father is a doctor and my mother is a teacher.

    • I have two siblings, one is an engineer and the other is a lawyer.

    • We come from a close-knit family that values education and hard work.

    • Our family gatherings are always filled with laughter, delicious food, and interesting conversations.

    • We have a tradition of celeb...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Looking for growth opportunities and a new challenge in my career.

    • Seeking new challenges and opportunities for personal and professional growth.

    • Want to expand my skill set and learn new things.

    • Looking for a more dynamic and stimulating work environment.

    • Seeking better career prospects and advancement opportunities.

    • Want to work with a company that aligns with my values and goals.

    • Desire to contribute to a larger team and ...

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.

    • Experienced in handling customer queries and providing solutions

    • Proficient in using voice process tools and software

    • Excellent communication skills, both verbal and written

    • Ability to handle high call volumes and work under pressure

    • Strong problem-solving and decision-making abilities

    • Proven track ...

  • Answered by AI
  • Q6. Looking for good position for this company
  • Q7. Looking for good positions for this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking for new position in this company

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed

Interview questions from similar companies

I applied via Referral and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. How long you have worked in US healthcare
  • Q2. In which process have you worked for?
  • Q3. What are the time zones you have worked for?
  • Q4. What is the process flow of US healthcare?
  • Q5. Pre registration-Registration-Encounter(doctor face to face consulting)-emr(electronic medical record)- etc
  • Q6. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - be

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What is your job roles and responsibilities
  • Ans. I am working as Associate for US Mortgage company, need to do documents classifications, categories it.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for EXL Service Senior Associate interview:
  • US Mortgage
Interview preparation tips for other job seekers - Please go for more knowledge and skills to fit in any job role
Round 1 - Personal Interview 

(2 Questions)

  • Q1. Question were asked about profile?
  • Q2. Why do you want to join this organization ?
  • Ans. 

    I want to join this organization because of its strong reputation in the industry and its commitment to innovation and growth.

    • Strong reputation in the industry

    • Commitment to innovation and growth

    • Opportunities for career advancement

    • Positive company culture

    • Alignment with my values and career goals

  • Answered by AI

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Explan PV Ratio and difference between accrual and prepaid expense.
  • Ans. 

    PV ratio is the ratio of contribution to sales. Accrual expenses are recognized but not yet paid, while prepaid expenses are paid but not yet recognized.

    • PV ratio is calculated by dividing contribution by sales.

    • It helps in determining the break-even point and the impact of changes in sales volume on profit.

    • Accrual expenses are expenses that have been incurred but not yet paid, such as salaries or interest.

    • Prepaid expens...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Journal entries related to sales return and accounts payable.

Interview Preparation Tips

Interview preparation tips for other job seekers - A good conpamy to start with. Even though package is low, work quality, company is very motivating and supportive. You can develope your skills here.

Interview Questionnaire 

2 Questions

  • Q1. Ask about your self,ask about some questions related your profile,why do you join this organisation,
  • Q2. Condidate should be confidnt and should be sound knowledge about his/her profile.and speak clearly

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about underwriting

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be good your product, never respond with negative reply, be confident while speaking and smile always.

I applied via Naukri.com and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(9 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
  • Q7. What is your family background?
  • Q8. Why are you looking for a change?
  • Q9. Tell me about yourself

Interview Preparation Tips

Topics to prepare for VeeTechnologies Voice Process Executive interview:
  • Communication Skills
  • Planning
Interview preparation tips for other job seekers - Any place and whatever it if have boldness then self confidence
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Should have good communication skills, that doesn't means extras ordinary English , basic currect and fluent is enough

Round 2 - Aptitude Test 

Basic Aptitude Questions

Round 3 - Technical 

(2 Questions)

  • Q1. This is a typing test , Words typing
  • Q2. This is also number typing
Round 4 - HR 

(2 Questions)

  • Q1. Should know about the company
  • Q2. Also go through the JD

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent , don't get over confident
Contribute & help others!
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Access Healthcare Interview FAQs

How many rounds are there in Access Healthcare Voice Process Executive interview?
Access Healthcare interview process usually has 2 rounds. The most common rounds in the Access Healthcare interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Access Healthcare Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Access Healthcare. The most common topics and skills that interviewers at Access Healthcare expect are International Voice Process, AR Calling, Medical Billing, Night Shift and call center.

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Access Healthcare Voice Process Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Access Healthcare Voice Process Executive Salary
based on 25 salaries
₹2.5 L/yr - ₹4 L/yr
25% more than the average Voice Process Executive Salary in India
View more details

Access Healthcare Voice Process Executive Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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