Access Healthcare Accounts Receivable Caller Associate Interview Questions and Answers

Q1. Tell about your experience
Ans. 
I have 3 years of experience in accounts receivable, including making collection calls and resolving payment issues.
• Managed a portfolio of 200+ accounts, ensuring timely payments

• Negotiated payment plans with delinquent customers to recover outstanding balances

• Utilized accounting software to track payments and update customer records
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Health care benefits

Q1. Tell about yourself
Ans. 
Experienced Accounts Receivable Caller with strong communication skills and attention to detail.
• Over 5 years of experience in accounts receivable and collections

• Proficient in using accounting software and Microsoft Excel

• Excellent communication skills in dealing with customers and resolving payment issues

• Detail-oriented and organized in managing accounts and tracking payments
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Q2. Memorable moment
Ans. 
My most memorable moment was when I successfully resolved a long-standing account dispute with a difficult client.
• Client had been disputing charges for months

• Used effective communication and negotiation skills to reach a resolution

• Client expressed gratitude for my persistence and professionalism
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Q1. Tell me about yourself
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Q1. Why Access Health Services
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Q2. Looking for long and stable opportunities
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