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Reasoning questions
Greet the client with a warm and friendly smile, introduce yourself, and ask how you can assist them.
Smile and make eye contact
Introduce yourself and your role
Ask how you can assist them
Use the client's name if known
Maintain a positive and professional demeanor
To attain clients call, establish a strong online presence, utilize social media, attend networking events, offer valuable content, and follow up consistently.
Create a professional website and optimize it for search engines to attract potential clients.
Utilize social media platforms like LinkedIn, Twitter, and Facebook to connect with prospects and share valuable content.
Attend industry networking events and conference...
Build trust, understand needs, provide solutions, show value, overcome objections, close the deal.
Establish rapport and build trust with the client.
Listen actively to understand the client's needs and pain points.
Present tailored solutions that address the client's specific challenges.
Demonstrate the value of your product or service in solving their problems.
Handle objections effectively by addressing concerns and prov...
Building a healthy relationship with clients involves effective communication, understanding their needs, providing excellent service, and building trust.
Communicate regularly and effectively with clients to understand their needs and preferences.
Provide excellent customer service by being responsive, helpful, and proactive.
Build trust by delivering on promises, being transparent, and showing empathy.
Personalize intera...
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I was interviewed before Dec 2023.
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Example...
Basic aptitude test for everything
I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Dec 2022. There were 4 interview rounds.
The first round tests the candidate based on logical reasoning, verbal ability and quantitative aptitude.
I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.
Strong communication skills to effectively convey ideas and goals
Ability to listen actively and understand perspectives of team members
Flexibility to adapt to different working styles and personalities
Experience in successfully working with marketing, product, and customer service teams to drive sa
Providing examples of successful sales strategies and their impact on revenue growth.
Implemented targeted email campaigns resulting in a 20% increase in lead generation
Introduced a loyalty program leading to a 15% growth in customer retention
Utilized social media advertising to reach new markets and increase sales by 25%
TCS
Accenture
Cognizant
Infosys