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Aegis Communications Interview Questions and Answers

Updated 6 Dec 2023

Aegis Communications Interview Experiences

Popular Designations

7 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 3 rounds self introduction and story typing speed
  • Q2. Self introduction
  • Q3. Self introduction and story typing speed
Round 3 - HR 

(2 Questions)

  • Q1. Company about , self
  • Q2. Company about and any story

Interview Preparation Tips

Interview preparation tips for other job seekers - Search better job

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic language test
Round 3 - Technical 

(1 Question)

  • Q1. Type writing speed test
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and work culture acceptance test

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (55)
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work here?
  • Ans. I like to interact with people and try to solve their issues.
  • Answered Anonymously
  • Q2. Who was your last employer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep your answers short and easy.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to work as a Customer support executive
  • Q2. Tell me one thing that is your strength and weakness both

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident, Answer whatever you think is write because in some question there is no correct or wrong answer, they want your opinion so that they to know your mindset.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Aegis Communications interview questions for popular designations

 Customer Service Executive

 (3)

 CCE

 (1)

 Customer Care Executive

 (1)

 Customer Support Executive

 (1)

 Senior Executive

 (1)

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Q2. Always start your introduction by telling your name.. Like my name is Swaranjali Deepak Sawant, I am Grad, I have 3 members in my family.. Speak confidently,,, As they tend to check our communication skill...
  • Q3. Why should I select you...?
  • Q4. Assure them that you would work honestly.. and also towards the success of the entire organisation...

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly do some HW,, Google search about the co. Like who founded it..since how many years this co. is running... so that it would create impression on the interviewer.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

CCE Interview Questions & Answers

user image Anonymous

posted on 15 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

18 Questions

  • Q1. I will chek first, communication skills. How is the Tocking tone.
  • Q2. Can you explain me what is the BPO,.
  • Ans. 

    BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle non-core business activities.

    • BPO is a cost-effective way for companies to outsource tasks such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and reduce overhead costs.

    • BPO services can be located domestically or internationally, with popular locations ...

  • Answered by AI
  • Q3. Why are you came in BPO,
  • Q4. Let's think, If you're my interview taker, that time what is my questions,. That time I'll chek, how many he/she is think,.
  • Q5. What's your purpose to come here,.
  • Q6. Think, u r a CCE nd i m customers, i said, my network is so poor, and my mobile is seen out of range, that time what's your answers,.
  • Q7. If m using about u abbuse words, that time what you do,.
  • Q8. U r comfortable in all shifts,.
  • Q9. Read this sentence,.
  • Q10. Explain something in English language,.
  • Ans. 

    Explaining something in English language

    • Choose a topic to explain

    • Use simple language and avoid jargon

    • Provide examples to clarify your points

    • Organize your explanation logically

    • Engage your audience by asking questions or using visuals

  • Answered by AI
  • Q11. You're experience or not,.
  • Q12. Is he/she said yes, then why are you leav this job, tell me in English, or hindi or marathi, or Gujarat, ...
  • Q13. What is your ambition,.
  • Q14. Why r u choose this company for do work,.
  • Q15. What is the HR longfom,.
  • Ans. 

    HR stands for Human Resources.

    • HR is a department within an organization that deals with the management of personnel.

    • It involves recruitment, training, performance management, and employee relations.

    • HR is responsible for ensuring that the organization has the right people with the right skills to achieve its goals.

    • HR also deals with issues such as compensation, benefits, and compliance with labor laws.

    • Examples of HR rol...

  • Answered by AI
  • Q16. How much you like this place,.
  • Q17. Tell me about your self,.
  • Q18. How you are come here, relative, frds, reviews, or adds, someone's lee's,.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview taker should know, make it comfortable our employees,.
Or

CCE Interview Questions asked at other Companies

Q1. Why the os is installed in c drive only and why not in d or e or f......
View answer (1)

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Regarding my salay expectations
  • Q2. How much salary you are expecting.
  • Ans. No i won't work. Bcz i cannot go with less salary
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to give your best answers and not hesitate to say No if you think its it's not work for you

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Interview questions from similar companies

Functional Testing Senior Consultant Interview Questions & Answers

Deloitte user image Anonymous

posted on 4 Feb 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Current CTC, Expected CTC, Notice Period, Skill set
  • Q2. Open for Fixed term hire? Open for working from client location at Gurgaon? (3 days from office)
  • Ans. 

    Yes, open for fixed term hire and working from client location at Gurgaon for 3 days a week.

    • Open for fixed term hire

    • Willing to work from client location at Gurgaon for 3 days a week

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Introduction, Current role and responsibilities
  • Q2. List out the achievements in current project, Tools used
  • Ans. 

    Implemented automated testing using Selenium WebDriver and JUnit in Agile environment

    • Implemented automated testing framework using Selenium WebDriver

    • Utilized JUnit for test case management

    • Worked in Agile environment to ensure continuous testing and integration

  • Answered by AI
  • Q3. Pilot vs Beta testing. How can newly developed functionality be tested via automation rather doing it manually?
  • Ans. 

    Pilot testing is done by a small group of users before the full release, while beta testing is done by a larger group of users. Automation testing can be used for regression testing, smoke testing, and performance testing.

    • Pilot testing involves a small group of users testing the functionality in a controlled environment.

    • Beta testing involves a larger group of users testing the functionality in a real-world environment.

    • ...

  • Answered by AI
  • Q4. Primary key vs Unique key in SQL, Query to find row having last id in sql
  • Ans. 

    Primary key uniquely identifies a record, while unique key allows only one instance of a value in a column. Query to find last id involves using ORDER BY and LIMIT.

    • Primary key enforces uniqueness and not null constraint on a column

    • Unique key enforces uniqueness but allows null values

    • To find row with last id, use ORDER BY id DESC LIMIT 1 in SQL query

  • Answered by AI
  • Q5. Explain Software Testing Life Cycle, Defect Life Cycle
  • Ans. 

    Software Testing Life Cycle (STLC) involves planning, designing, executing, and reporting on tests. Defect Life Cycle includes identification, logging, fixing, and retesting defects.

    • STLC includes requirements analysis, test planning, test design, test execution, and test closure.

    • Defect Life Cycle involves defect identification, defect logging, defect fixing, defect retesting, and defect closure.

    • STLC ensures that the so...

  • Answered by AI
  • Q6. What's the meaning of 303 status code in API? Put vs Delete method in API What is 3 point estimation technique in Agile?
  • Ans. 

    303 status code in API means 'See Other'. PUT method is used to update data, while DELETE method is used to remove data. 3 point estimation technique in Agile is used to estimate tasks.

    • 303 status code indicates that the resource can be found at a different URI and should be retrieved from there

    • PUT method is used to update an existing resource in the API

    • DELETE method is used to remove a resource from the API

    • 3 point esti...

  • Answered by AI
  • Q7. What kind of links and labels can be tagged to a bug in jira?
  • Ans. 

    Links and labels that can be tagged to a bug in Jira

    • Links: related issues, documents, websites

    • Labels: priority, severity, type, status

  • Answered by AI
  • Q8. Have you done shell scripting? What does grep, href commands do in unix?
  • Ans. 

    Shell scripting is a way to automate tasks in Unix/Linux systems. Grep is used to search for specific patterns in text files. Href is not a standard Unix command.

    • Shell scripting automates tasks by writing scripts in a Unix/Linux environment

    • Grep command is used to search for specific patterns in text files

    • Example: grep 'search_pattern' file.txt

    • Href is not a standard Unix command, it may be a typo or a custom script

  • Answered by AI
  • Q9. As a lead, how would you resolve conflict with a team member? As a lead, if you are given plenty of tasks to be completed with in a limited time frame. What would be your approach in doing them?
  • Ans. 

    To resolve conflict with a team member, communication is key. Prioritize understanding, address the issue calmly, find common ground, and work towards a solution together.

    • Listen to the team member's perspective and concerns

    • Communicate openly and calmly about the issue

    • Find common ground and areas of agreement

    • Work together to find a solution that benefits both parties

    • Seek input from other team members or a mediator if ne

  • Answered by AI
  • Q10. Open for relocating to Bangalore and working from client's office? (with no relocation bonus) Open for working in night / rotational shift? (with no additional compensation) Open for working in long exten...
  • Ans. 

    Open to relocating to Bangalore, working in night shifts, long hours, and 24X7 culture. Goal is to excel in automation testing.

    • Yes, open to relocating to Bangalore and working from client's office

    • Yes, open to working in night/rotational shifts

    • Yes, open to working in long extendable hours or 24X7 culture

    • Goal is to excel in automation testing

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good experience. Some recruiters are very arrogant and have no respect for the people interviewing with them. They consider as themselves dummy kings, because they are working in Deloitte USI. I interacted with 4-5 recruiters for one opening (from Gurgaon / Hyderabad). One HR even said to me that I was not the only person interviewing with them, they have bunch of people to chose, also various other things were said in a very unprofessional and rude manner. She had no ethics of talking to an experienced resource, when I escalated this to the seniors, they immediately apologized for her behavior and I was then handled by another Senior HR

I applied via referral in Deloitte USI but to save their referral bonus (I guess), they rejected my profile on the portal and called me through Naukri.com. When I asked them the reason, they said its for a different profile them. however it was for the same one.
Also on their career site, it was not mentioned that role is of fixed term hire (for 2 years), but HR disclosed it later, during the conversation. (another discrepancy)

During my initial conversation, HR clearly said there won't be any night shifts and I would have to work from client's location in Gurgaon office. Although it is 2 year contractual role.
But during my technical interview, the person clearly said to me that I would have to relocate to Bangalore for working from client's secured ODC in office. Also there would be rotational/ night shifts (without any extra pay). Basically they were looking for someone who would devote his 24X7 time to the company for a minimal salary and does not demand for work life balance or weekends off

Neither the HR nor the interviewer opened their web camera during the video call. But HR kept asking me to keep my camera open, even during the waiting time
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Give a brief about the work which I did on day to day basis in the previous organisation as a Business Analyst.
  • Ans. 

    As a Business Analyst, I was responsible for gathering and analyzing business requirements, creating functional specifications, conducting stakeholder meetings, and facilitating communication between business and IT teams.

    • Gathered and documented business requirements from stakeholders

    • Analyzed data to identify trends and make recommendations for process improvements

    • Created functional specifications for new software deve...

  • Answered by AI
  • Q2. Have you worked in Waterfall model / Scrum model?
  • Ans. 

    Yes, I have experience working in both Waterfall and Scrum models.

    • I have experience working in Waterfall model, where requirements are gathered upfront and the project progresses in a linear fashion.

    • I have also worked in Scrum model, where the project is divided into sprints and iterative development is done.

    • In Waterfall model, I have worked on projects with well-defined scope and fixed timelines.

    • In Scrum model, I have...

  • Answered by AI
  • Q3. What was the team size which I handled as a Business Analyst?
  • Ans. 

    I have experience handling teams ranging from 5 to 15 members as a Business Analyst.

    • Managed a team of 8 analysts in a previous project

    • Collaborated with a team of 12 developers and testers in another project

    • Led a team of 5 business analysts in a recent initiative

  • Answered by AI
  • Q4. And the background about the project and my roles and responsibilities working with the offshore / onshore teams
Round 2 - Technical 

(2 Questions)

  • Q1. Was there any interaction with the onshore folks ? If yes then what was my role?
  • Ans. 

    Yes, I had regular interactions with the onshore team to gather requirements and provide updates on project progress.

    • Regularly communicated with onshore team to gather requirements

    • Provided updates on project progress to onshore stakeholders

    • Collaborated with onshore team to ensure alignment on project goals

  • Answered by AI
  • Q2. Who was the PO in your team ? How Business Analyst and the PO coordinate?
  • Ans. 

    The Product Owner (PO) in my team was responsible for defining and prioritizing the product backlog. Business Analyst and PO coordinate through regular meetings, communication, and collaboration.

    • The PO defines and prioritizes the product backlog based on business value and stakeholder needs.

    • The Business Analyst works closely with the PO to understand requirements, gather feedback, and ensure alignment with business goa...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. How was the requirements being gathered? Who used to gather the requirements ? Is the PO or the Business Analyst in your team?
  • Ans. 

    Requirements were gathered through collaboration between the Product Owner and Business Analyst in the team.

    • Requirements were gathered through stakeholder interviews, workshops, and document analysis.

    • The Product Owner and Business Analyst worked closely together to ensure all requirements were captured accurately.

    • The Business Analyst facilitated the requirements gathering process and documented the findings for review ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had 3 rounds of technical interview for Lead Business Analyst job profile, one with the VP, Manager and the AVP. All the technical rounds were cleared successfully. The interviewers were so kind, they had shared the feedback and the result on the spot at the end of the interview call. I had to follow up during each interview call to the HR reconfirming about the status of the interview in each stage. After the 3rd final technical round the HR ghosted as they didn't had the budget. In the initial call itself it was discussed clearly about the expectations which I had in terms of compensation.
A humble request to all the fellow job seekers, please get it confirmed at each stage with the HR before agreeing for next round of interview if they really are going to accept the expectations of compensation. As it will save your time a lot and focus on the interview calls which you really deserve rather than getting ghosted at the end.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Case Study 

A case study in an Optum interview typically revolves around solving a real-world problem related to healthcare, data analysis, technology, or business strategy, given Optum’s focus on healthcare services and technology solutions. Here are some tips on how to approach a case study interview at Optum and a sample example:

Steps to Approach an Optum Case Study:

1. Understand the Problem Statement:

Take time to read the case study carefully and make sure you understand the key issue or question.

Identify the stakeholders involved (patients, healthcare providers, insurance companies, etc.) and the objective (cost reduction, improving patient outcomes, increasing efficiency, etc.).



2. Clarify Assumptions:

If there are any ambiguous elements, ask questions to clarify the problem.

You can also state your assumptions if you're making any, but be clear that these are assumptions.



3. Break Down the Problem:

Identify key data points you would need to analyze.

Break the problem into smaller pieces that can be addressed step-by-step.



4. Analyze:

Use frameworks like SWOT analysis, PESTLE analysis, or Porter’s Five Forces if applicable to the case.

In case of a data-related problem, try to identify key metrics (such as patient satisfaction, cost, quality of care, etc.) and how they can be improved or measured.

For technology-related cases, consider aspects like scalability, security, user experience, and integration with existing systems.



5. Propose a Solution:

Present your findings logically and suggest a solution based on your analysis.

Make sure to consider both short-term and long-term impacts on patient

Round 2 - HR 

(2 Questions)

  • Q1. When interviewing with Optum, you can expect a mix of technical, behavioral, and situational questions, especially considering their focus on healthcare services, technology, and data analysis. Here are so...
  • Q2. Done
Round 3 - Aptitude Test 

Computer typing should be 40 wpm. And optional question answer multiple choice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're looking to land a job at Optum, here’s a detailed guide on how to effectively position yourself for success in your job search:

1. Understand Optum’s Mission and Values

Optum is all about improving healthcare through technology and data analytics. Understanding this core mission is crucial, as you’ll need to demonstrate how your skills align with their vision of enhancing patient outcomes and driving efficiency in healthcare

Aegis Communications Interview FAQs

How many rounds are there in Aegis Communications interview?
Aegis Communications interview process usually has 2-3 rounds. The most common rounds in the Aegis Communications interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Aegis Communications interview?

Some of the top questions asked at the Aegis Communications interview -

  1. Can you explain me what is the BP...read more
  2. Explain something in English language...read more
  3. Think, u r a CCE nd i m customers, i said, my network is so poor, and my mobi...read more

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Aegis Communications Interview Process

based on 5 interviews

Interview experience

3
  
Average
View more

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Aegis Communications Reviews and Ratings

based on 45 reviews

3.3/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

3.0

Salary

3.1

Job security

3.0

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 45 Reviews and Ratings
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