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Aegis Communications

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3.3

based on 45 Reviews

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Aegis Communications Customer Care Executive Interview Questions and Answers

Updated 24 Sep 2023

Aegis Communications Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 24 Sep 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 3 rounds self introduction and story typing speed
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Self introduction and story typing speed
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Company about , self
    • Add your answer
  • Q2. Company about and any story
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Search better job

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Nov 2020

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is customer service ?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

    • Answered by AI
    View 1 more answer
  • Q2. Why according to you is a BPO
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress to gain trust and command respect
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If you will get the offer from microsoft or any other BPO organisation which one you will prefer then?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get stressed. Behave like your are most fucking person and you fears no one or go to bathroom wash your face and see yourself in the mirror. It really works💯

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 10 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you mean by customer support?
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer queries and concerns

    • It includes providing technical assistance and troubleshooting

    • Customer support can also involve handling complaints and resolving issues

    • Examples of customer support channels include phone, email, chat, and social media

    • Good customer support can lead to inc

    • Answered by AI
    Add your answer
  • Q2. Why BPO sector?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always go well prepared before interview and get as more knowledge as you can about the role you are applying for.

Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 11 Jun 2020

I applied via Walk-in and was interviewed before Jun 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. I am looking for the job I have 5years experience in bpo sector my last company was ienergizer I worked in makemytrip more then 3.5 years
    • Add your answer
  • Q2. If you required CV so we will share with u
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please arrange the interviews

Customer Service Executive Interview Questions & Answers

iEnergizer user image

posted on 19 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic question will be ask
    • Add your answer
Round 3 - Group Discussion 

Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Join ienergizer and grow yourself

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 9 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro, COVID precautions how 8 spend my time in lockdown,past experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to dig about ourselves what's we know about ourself need to have some information about the crisis like COVID and about company. Just speak fluently don't hesitate and if you are unaware with any question so give the answer in a confident way. They will hire you.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, hobbies
    • Add your answer
Round 3 - Clint Round 

(1 Question)

  • Q1. Introduction, few lines about the place where you stay, an incident from real life when you helped an aged person, Hobbies, some questions on Flipkart and customer service.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The question should be based on real life or the role we have applied for. These political and social topics show nhi be discussed.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Best call experience with customer
  • Ans. 

    My best call experience with a customer was when I was able to resolve their issue quickly and efficiently.

    • Active listening and empathy helped me understand the customer's problem

    • I provided clear and concise instructions to resolve the issue

    • I followed up with the customer to ensure their satisfaction

    • The customer expressed gratitude and appreciation for my help

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest and responsible and hard working
More about working at Aegis Communications

Aegis Communications Interview FAQs

How many rounds are there in Aegis Communications Customer Care Executive interview?
Aegis Communications interview process usually has 3 rounds. The most common rounds in the Aegis Communications interview process are Resume Shortlist, One-on-one Round and HR.

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Aegis Communications Interviews By Designations

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Aegis Communications Customer Care Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
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Aegis Communications Customer Care Executive Salary
based on 5 salaries
₹1.8 L/yr - ₹2.9 L/yr
12% less than the average Customer Care Executive Salary in India
View more details

Aegis Communications Customer Care Executive Reviews and Ratings

based on 4 reviews

3.8/5

Rating in categories

4.0

Skill development

3.2

Work-life balance

3.1

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

3.1

Work satisfaction

Explore 4 Reviews and Ratings
Aegis Communications Salaries in India
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₹2.2 L/yr - ₹3 L/yr

Customer Service Executive
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₹1.5 L/yr - ₹3.2 L/yr

Operations Executive
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₹2.5 L/yr - ₹3 L/yr

Senior Executive
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₹2.5 L/yr - ₹3.4 L/yr

Executive
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₹1.5 L/yr - ₹2 L/yr

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