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Aegis Communications

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3.3

based on 45 Reviews

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Aegis Communications Customer Care Executive Interview Questions and Answers

Updated 24 Sep 2023

Aegis Communications Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 24 Sep 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 3 rounds self introduction and story typing speed
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Self introduction and story typing speed
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Company about , self
    • Add your answer
  • Q2. Company about and any story
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Search better job

Top trending discussions

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Interview Tips & Stories
2d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What do you want this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Nov 2020

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is customer service ?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

    • Answered by AI
    View 1 more answer
  • Q2. Why according to you is a BPO
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress to gain trust and command respect
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared completely from dressing sense to documents.
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They talk about your personal or professional life and share some basics things about their organisation

Round 3 - One-on-one 

(3 Questions)

  • Q1. Basically they ask about your yourself
    • Add your answer
  • Q2. What’s your aim or Dreams for a life
    • Add your answer
  • Q3. Why do you want to join our organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that’s it Team of organisation is very polite and supportive

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Where do you see yourself in the next 5 years?
    • Add your answer
  • Q3. Reason for leaving previous company?
    • Add your answer
  • Q4. Why BPO?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, prepare yourself well for the interview, have some basic knowledge and last buh not the least be the real you.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 30 May 2020

Interview Questionnaire 

1 Question

  • Q1. Never join tp, they made us resign after a month saying process get ramped down.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join tp, they made us resign after a month saying process get ramped down.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 4 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

    • Answered by AI
    View 2 more answers
More about working at Aegis Communications

Aegis Communications Interview FAQs

How many rounds are there in Aegis Communications Customer Care Executive interview?
Aegis Communications interview process usually has 3 rounds. The most common rounds in the Aegis Communications interview process are Resume Shortlist, One-on-one Round and HR.

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Aegis Communications Interviews By Designations

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Aegis Communications Customer Care Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
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Aegis Communications Customer Care Executive Salary
based on 5 salaries
₹1.8 L/yr - ₹2.9 L/yr
12% less than the average Customer Care Executive Salary in India
View more details

Aegis Communications Customer Care Executive Reviews and Ratings

based on 4 reviews

3.8/5

Rating in categories

4.0

Skill development

3.2

Work-life balance

3.1

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

3.1

Work satisfaction

Explore 4 Reviews and Ratings
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