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Aegis Associates

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3.6

based on 57 Reviews

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Aegis Associates Customer Service Executive Interview Questions and Answers

Updated 24 Jun 2022

Aegis Associates Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 24 Jun 2022

I applied via Walk-in

Round 1 - Group Discussion 

Essay on favorite leader

Round 2 - HR 

(1 Question)

  • Q1. Salary discussion work days work facility canteen facility transport facility
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy just 2 - 3 rounds all based on communication skills

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About myself
    • Add your answer
  • Q2. About my city
    • Add your answer
  • Q3. My goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was a fresher so there wasn't very technical questions but I was asked about myself and about my knowledge regarding the job role I was called for.so go through the company and job role you going for and be confident while answering any questions even if you don't have any idea about it use presence of mind.My confidence plays a key role in my selection.

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Aegis Associates?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Aster Dm Healthcare user image Anonymous

posted on 15 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
    • Add your answer
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

Customer Service Executive Interview Questions & Answers

Pristyn Care user image Anonymous

posted on 21 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me something about you
    • Add your answer
  • Q2. Tell me about previous job
    • Add your answer
  • Q3. Why do you want join our company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - kindly read about company profile and also take help from friends

Customer Service Executive Interview Questions & Answers

Healthians user image Sachin sharma

posted on 20 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and last experience is asked.
    • Add your answer
  • Q2. What is last drawn salary and expected salary?
    • Add your answer
Round 3 - Behavioral 

(5 Questions)

  • Q1. Introduction and experience
    • Add your answer
  • Q2. What do you know about Healthian?
    • Add your answer
  • Q3. What is work of customer service executive?
  • Ans. 

    A customer service executive is responsible for handling customer inquiries, complaints, and providing solutions to their problems.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues

    • Providing product or service information to customers

    • Processing orders, forms, applications, and requests

    • Maintaining customer records and updating databases

    • Handling billing and payment inquirie...

    • Answered by AI
    Add your answer
  • Q4. How to deal with angry customer?
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Stay calm and composed.

    • Listen actively and let the customer vent their frustration.

    • Empathize with the customer and acknowledge their feelings.

    • Apologize for the inconvenience caused.

    • Offer solutions to resolve the issue.

    • Follow up with the customer to ensure their satisfaction.

    • Examples: offer a refund, replacement, or discount.

    • Examples: provide addition...

    • Answered by AI
    Add your answer
  • Q5. How you spend your last weekend or last trip or last birthday?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident and answer every question.
Keel yourself relax

Customer Service Executive Interview Questions & Answers

Redcliffe Labs user image Anonymous

posted on 24 Jan 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. Redcliffe labs is full of harassers and fraudsters.

Customer Support Executive Interview Questions & Answers

Advantmed user image Anonymous

posted on 6 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your work experience?
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

Max Healthcare user image Anonymous

posted on 7 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I have interest in company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical is best knowledge in this company
    • Add your answer
Round 4 - Group Discussion 

Group decision is the best platform

Round 5 - Technical 

(1 Question)

  • Q1. Any for sales, marketing
    • Add your answer
Round 6 - HR 

(1 Question)

  • Q1. This side is amit ranjan
    • Add your answer
Round 7 - HR 

(1 Question)

  • Q1. Discuss with team
    • Add your answer

Customer Care Executive Interview Questions & Answers

Jiva Ayurvedic Pharmacy user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Ans. 

    Your name 👉Current City👉 Education(start with highest)👉Skills👉Family members and what they do

    • Answered Anonymously
    Add your answer
  • Q2. Why Jiva ayurveda?
  • Ans. 

    Jiva ayurveda is a well established and reputated company. Then mention some of their best products.

    • Answered Anonymously
    Add your answer
  • Q3. Why did you choose this role?
  • Ans. 

    Sales is a very rewarding career in terms of growth and incentives.

    • Answered Anonymously
    Add your answer
Round 3 - Behavioral 

(3 Questions)

  • Q1. Give me your Quick introduction ?
    • Add your answer
  • Q2. Why did you choose this role?
    • Add your answer
  • Q3. How do you sell something?
  • Ans. 

    Selling involves understanding customer needs, highlighting product benefits, and closing the deal.

    • Understand the customer's needs and preferences

    • Highlight the unique features and benefits of the product

    • Address any objections or concerns the customer may have

    • Create a sense of urgency or scarcity to encourage a purchase

    • Close the deal by asking for the sale or offering incentives

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be conducted in English,be prepared.

Customer Service Representative Interview Questions & Answers

Metropolis Healthcare user image Anonymous

posted on 22 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Do you know about Excel?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Metropolis Healthcare Customer Service Representative interview:
  • Excel
  • Communication Skills
Interview preparation tips for other job seekers - Be polite in an interview and be confident while giving answers.
More about working at Aegis Associates

Aegis Associates Interview FAQs

How many rounds are there in Aegis Associates Customer Service Executive interview?
Aegis Associates interview process usually has 2 rounds. The most common rounds in the Aegis Associates interview process are Group Discussion and HR.

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Interview Questions for Popular Designations

People are getting interviews through

based on 2 Aegis Associates interviews
WalkIn
Recruitment Consultant
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Aegis Associates Customer Service Executive Salary
based on 4 salaries
₹2.1 L/yr - ₹4.1 L/yr
11% more than the average Customer Service Executive Salary in India
View more details

Aegis Associates Customer Service Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

2.0

Job Security

2.0

Company culture

3.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 1 Review and Rating
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