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Adroit Synergies Customer Support Executive Interview Questions, Process, and Tips for Experienced
Top Adroit Synergies Customer Support Executive Interview Questions and Answers for Experienced
- Q1. define bpo ,define customer support, education background
- Q2. Sale any product if customer is not interested how to convince him .
- Q3. what is sales, fav destination
Adroit Synergies Customer Support Executive Interview Experiences for Experienced
3 interviews found
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.
Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Proficient in using CRM software to track customer interactions
Excellent communication skills both written and verbal
- Q2. What is sales and marketing
- Ans.
Sales and marketing are strategies used by businesses to promote and sell products or services to customers.
Sales involves direct interaction with customers to persuade them to purchase a product or service.
Marketing involves creating awareness and interest in a product or service through various channels such as advertising, social media, and promotions.
Sales focuses on closing deals and generating revenue, while mark...
(1 Question)
- Q1. Sale any product if customer is not interested how to convince him .
- Ans.
To convince a customer who is not interested in a product, focus on highlighting the benefits, addressing their concerns, and offering a personalized solution.
Listen to the customer's objections and address them with relevant information
Highlight the unique features and benefits of the product that meet the customer's needs
Offer a personalized solution or alternative that aligns with the customer's preferences
Provide s...
Interview Preparation Tips
Manesh Choudhury
Selected
I appeared for an interview in Aug 2024.
(2 Questions)
- Q1. Tell me about your self and your qualities?
- Ans.
I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.
Strong communication skills
Empathetic and patient
Dedicated and hardworking
Problem-solving abilities
Customer-focused mindset
- Q2. Why you choose this field for your career?
- Ans.
I chose this field for my career because I enjoy helping people and solving problems.
Passion for assisting others
Enjoy problem-solving
Opportunity to learn and grow in the industry
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.
(5 Questions)
- Q1. Define bpo, bried yourself, define customer support,define sales, last movie you watched, fav destination # what do you know about this company , education background
- Q2. Defind bpo , brief yourself, define customer support, define sales,last movie you watched ,fav destination, what do you know about this company, education background
- Q3. Define bpo ,define customer support, education background
- Ans.
BPO stands for Business Process Outsourcing. Customer support involves assisting customers with their inquiries and issues. Education background varies.
BPO refers to outsourcing non-core business functions to a third-party provider.
Customer support involves providing assistance to customers regarding products or services.
Education background for Customer Support Executives can vary, but typically includes a high school...
- Q4. What is sales, fav destination
- Ans.
Sales is the process of selling products or services to customers. My favorite destination is Paris.
Sales involves identifying potential customers, presenting products or services, and closing deals
Favorite destination is Paris due to its rich history, culture, and iconic landmarks like the Eiffel Tower
Paris offers a unique blend of art, fashion, cuisine, and architecture
- Q5. Last movie you watched, brief about yourself
Interview Preparation Tips
- define bpo , define customer service
- fav destination
- brief yourself
- what do you know about this comp
- last movie you watched
- education background
- define sales
Top trending discussions
Interview questions from similar companies
I applied via Walk-in and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about urself
- Q2. How many years you have experience
- Q3. How long you work
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Credence Resource Management
Anonymous
posted on 5 Nov 2022
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself? What are your hobbies?
- Q2. What are your salary expectations?
They asked me regarding the salary expectations. They asked me certain questions regarding my education.
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Credence Resource Management
posted on 28 Mar 2022
I applied via Job Portal and was interviewed in Feb 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Why should we hire you?
- Q2. Why are you looking for a change?
- Q3. What are your salary expectations?
- Q4. Share details of your previous job.
- Q5. Tell me about yourself.
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Credence Resource Management
Anonymous
posted on 9 May 2023
Verbal, Numeric & Logical questions
(1 Question)
- Q1. 1. All the Basic questions about he wants to know about me. 2. He check your Communication & Confidence level. 3. Where want to invest your first salary ? 4. How did you feel when you become a highest posi...
(1 Question)
- Q1. 1. They check our Expressions 2. They check our dressing scense 3. They notice How and What r we answer to any type of question. 4. They want short & uniqe answers 5. They also check our body language or b...
Interview Preparation Tips
2. Treat everyone as meet as your interviewer.
3. Create a strong first impression.
4. Be ready for the small talk.
5. Be on message from the outset.
Customer Support Executive Interview Questions & Answers
FiveS Digital
Anonymous
posted on 24 Mar 2023
(2 Questions)
- Q1. Tell me about yourself
- Q2. Your salary expectation & what kind of experience do you hold in bpo sector
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
FiveS Digital
Samer bhavikatti
posted on 10 Sep 2023
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Communication test
(2 Questions)
- Q1. How do you handle the customers
- Ans.
I handle customers with empathy, active listening, and problem-solving skills.
Listen actively to understand the customer's issue
Show empathy and understanding towards the customer's situation
Provide clear and concise solutions to their problems
Follow up to ensure the issue is resolved to their satisfaction
- Q2. Be polite in every situation and try to explain
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
FiveS Digital
Anonymous
posted on 17 Apr 2024
I applied via Instahyre and was interviewed before Apr 2023. There was 1 interview round.
(3 Questions)
- Q1. Why should I hire you
- Q2. Introduce yourself
- Q3. How to handle angry customer
- Ans.
Listen actively, empathize, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Apologize for the inconvenience caused, even if it's not your fault
Offer solutions to resolve the issue and make the customer happy
Follow up with the customer to ensure their satisfaction
Interview Preparation Tips
Adroit Synergies Interview FAQs
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Adroit Synergies Customer Support Executive Interview Process for Experienced
based on 3 interviews
1 Interview rounds
- HR Round
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Adroit Synergies Customer Support Executive Reviews and Ratings
based on 7 reviews
Rating in categories
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Customer Care Executive
50
salaries
|  ₹1 L/yr - ₹3.2 L/yr |
|
Sales Executive
48
salaries
| ₹1.4 L/yr - ₹3.3 L/yr |
|
Team Lead
46
salaries
| ₹1.6 L/yr - ₹4.2 L/yr |
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42
salaries
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