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Automatic Data Processing (ADP)

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based on 2.9k Reviews

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Automatic Data Processing (ADP) Customer Care Executive Interview Questions and Answers

Updated 17 Jan 2024

Automatic Data Processing (ADP) Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 15 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
    • Add your answer
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...
    • Add your answer

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

General English , form the sentence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Random questions
    • Add your answer
  • Q2. About yourself self introduction
    • Add your answer

Customer Support Executive Interview Questions & Answers

Zoho user image Anonymous

posted on 27 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
    • Add your answer
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

Customer Service Associate Interview Questions & Answers

Amdocs user image Anonymous

posted on 12 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. Do you know about our company
    • Add your answer
  • Q3. What you can do when you have 24 hours of free
    • Add your answer
  • Q4. What are your hobbies
    • Add your answer
  • Q5. Do u have any questions for me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

Customer Support Executive Interview Questions & Answers

Microsoft Corporation user image Anonymous

posted on 26 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join MS
    • Add your answer

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Can you describe your last day of school?
  • Ans. 

    My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.

    • Said goodbye to friends and teachers

    • Reminisced about memories

    • Looked forward to the future

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 10 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. First of all thank you for giving me this opportunity to introduce myself. My name is Asma Begum. I'm basically from Hyderabad but currently in Santosh Nagar . I did my masters in financia form MRM institu...
    • Add your answer
  • Q6. When should you call me on interview ?
    • Add your answer

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Please send me the details in for the information please

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

General English , form the sentence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Random questions
    • Add your answer
  • Q2. About yourself self introduction
    • Add your answer

Customer Service Executive Interview Questions & Answers

24/7 Customer user image Somya Som

posted on 2 Mar 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self intro and sale the product
  • Ans. 

    Good and not so hard and not taken too much time

    • Answered by Somya Som
    Add your answer
  • Q2. About customer service
  • Ans. 

    Yes good and i explained about that and got selected

    • Answered by Somya Som
    Add your answer
Round 2 - Aptitude Test 

Assessment Good and manageable

Round 3 - Behavioral 

(3 Questions)

  • Q1. Sale the product and self intro
  • Ans. 

    It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys

    • Answered by Somya Som
    Add your answer
  • Q2. About education
    • Add your answer
  • Q3. About hobbies and about customers
    • Add your answer

Customer Care Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Can you describe your last day of school?
  • Ans. 

    My last day of school was filled with mixed emotions as I said goodbye to friends and teachers, reminisced about memories, and looked forward to the future.

    • Said goodbye to friends and teachers

    • Reminisced about memories

    • Looked forward to the future

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

    • Answered by AI
    Add your answer
More about working at Automatic Data Processing (ADP)

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Customer Care Executive interview?
Automatic Data Processing (ADP) interview process usually has 5 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Automatic Data Processing (ADP) Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are BPO, Compliance, Equity, Excel and Management.
What are the top questions asked in Automatic Data Processing (ADP) Customer Care Executive interview?

Some of the top questions asked at the Automatic Data Processing (ADP) Customer Care Executive interview -

  1. This was the last round , this was sort of a friendly session and asked me how ...read more
  2. It was a computer test getting to know about your com sk...read more

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Automatic Data Processing (ADP) Customer Care Executive Salary
based on 7 salaries
₹2.8 L/yr - ₹8 L/yr
91% more than the average Customer Care Executive Salary in India
View more details

Automatic Data Processing (ADP) Customer Care Executive Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

3.7

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

3.7

Job Security

3.7

Company culture

3.4

Promotions/Appraisal

3.7

Work Satisfaction

Explore 2 Reviews and Ratings
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