Automatic Data Processing (ADP) Customer Care Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 16 Aug, 2023
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.7
Company culture
3.7
Job security
3.7
Skill development
3.7
Work satisfaction
3.4
Promotions
3.0
Salary
3.0
Work-life balance
Automatic Data Processing (ADP) is rated
3.7 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Automatic Data Processing (ADP) is rated
3.7 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Care Executive in
Viman Nagar
Part Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 16 Aug 2023
Likes
Didn't really like anything but lets hope someone will like something.
Dislikes
Dont really have any cons to share.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 26 May 2022
Likes
I really enjoyed my time working with ADP.One of the best organization to work with so far. Higher management will support you in every way. Great opportunities and every individual is treated with equality and respect.
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Career growth is slow.
Work Details
Ot is really good. Proper training and support is provided.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Automatic Data Processing (ADP)
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jan 2025
Likes
Company was very excellent and the atmosphere also very good and ADP is a very good company. I can say, and I have very good memories in ADP. I like very much. I want to come back and I want to work in ADP once Again
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Some managers are playing with employee against corporate politics. They are playing. It’s not good. They have to think employees career. Also they are keeping like personal. It’s not good. If you don’t like the employee means you can shift them, but don’t play with the employees. They have plenty of goals and they will come to companies and work This happened with me only, and if I said anything wrong, I’m sorry, but I am waiting for comeback to ADP. This is my wish If anyone is reading this message, please hire me once again. It’s my wish to work at ADP once again. I love this atmosphere...Read More
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Oct 2024
Likes
It’s a great place to work. You will create a comfort zone with this company. The leave benefits and health allowances are best. You will not feel like you are working but it feels like a part of your life. You will definitely enjoy working with ADP.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There will be frequent management and leadership changes. Due to which employees has to start performing again and has to prove themselves to the new leader. By the team there is an opportunity created for the employees again a chnage in leadership will happen.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
SBS Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 12 Oct 2024
Likes
It's just a good company with a decent package for a fresher , initially it's good but the year end it would be too hectic and unavoidable.
Job security - Excellent
Dislikes
The work life balance is bad , there is no bonuses unlike other companies, there is no additional perks like sodexo coupons , there no Diwali,new year gifts
Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 22 Sep 2024
Likes
Only work life balance to some extent
Work-life balance - Good
Dislikes
Worst company in terms of salary. Stay here for 10 years, butter managers and you will survive even if you have zero knowledge. They will take people from Customer Service background in core HR team who have zero knowledge. Worst management who don’t know what’s happening in the company and will take random decisions to spoil your career. If you a hard-worker and want to grow this is the worst company for you....Read More
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Jun 2024
Likes
The thing I like about ADP is they provide many benefits to employees and chill culture at work
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
They give late promotions less hikes as lot of associates
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Risk Management & Compliance - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
The culture, the freedom that they give us to work on our own
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The promotions and appraisal part
Salary - Poor
Analyst in
Hyderabad / Secunderabad
Full Time
·
Healthcare & Life Sciences - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Jan 2025
Likes
Work culture, team work, leadership
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing in specific
Analyst in
Pune
Full Time
·
Payroll & Transactions Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Jan 2025
Likes
One of the best organization
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Na
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 10 Jan 2025
Likes
Friendly environment. Good company.
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Cab facility.
Analyst in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 29 Dec 2024
Likes
Culture
Job security - Good
Dislikes
Probation Period for Promotion
Work Details
Work related travel:This is a desk job.
Other Automatic Data Processing (ADP) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Softwaretest Engineer in
Mumbai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Jan 2025
Likes
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Work-Life Balance: Some employees feel that workloads can be high during peak periods, leading to stress and longer hours.
Bureaucracy: As a large corporation, ADP has layers of processes and approvals, which can sometimes slow down decision-making and innovation.
Limited Growth Opportunities: Depending on the role and location, some employees report challenges in career progression or internal mobility.
Pace of Change: ADP is a well-established company, and while it strives to innovate, the pace of adopting new technologies or processes can feel slower compared to startups.
Compensation: Some employees believe their pay or bonuses are not as competitive compared to similar roles in other companies.
Training and Support: A few employees have mentioned that onboarding or training programs could be more comprehensive to help new hires adapt quickly....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Member of Technical Staff in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Jan 2025
Likes
Great support from Managers.
Gets good work.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Some of the times, work pressure is very high.
At times, you may expect to work on other extra tasks which you don't even have idea on it.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Product Manager in
Hyderabad / Secunderabad
Full Time
·
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 15 Jan 2025
Likes
Company is a global giant, it has a good brand. ADP has a good leadership for a service driven company.
Job security - Good
Work-life balance - Good
Dislikes
-The growth is too slow, the hikes are usually very low no matter how profitable the company is.
-There is no pay parity, you can be paid anything they like..there are no slaray slabs/bands for people working at same level
-ADP in India is a very below average pay masters
-HR team is almost non existant.. they have no touch points or backbone to address employee
-there are 0 perks.. literally 0 perks to work here. No reward, recognition..bonuses are paid low..they treat you like a typical lala company in terms of pay.. single digits hike no matter how low your salary is.....Read More
Salary - Poor
Skill development - Poor
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Consultant in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Jan 2025
Likes
Management is wrost there is no job security for tenured associate I am the live example they target and make tenured associate to put down the papers
Dislikes
Management is wrost there is no job security for tenured associate I am the live example they target tenure associate and make tenured associate to put down the papers
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Senior Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 02 Jan 2025
Likes
Salary and bonus
Salary - Excellent
Job security - Good
Work-life balance - Good
Dislikes
Operations don’t want you to grow or leave a process for an IJP if they need you for their process. I have worked here for almost 8 years now and they do say they are women centric but opportunities are only for men as they can contribute more time even a women is doing the same. Also they make sure your package is so high and no one in the market can hire you and you will be stuck with Adp
Work satisfaction - Poor
Company culture - Poor
Client Service Specialist in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Dec 2024
Likes
Nothing to like in this place.
Dislikes
*This place is filled with stereotypes who are narrow minded.
*Especially Retirement Services process, they don't allow people to grow and filled with toxic politics.
*They suck your blood with work but pay you peanuts.
*They don't have transperancy and whatever you hear about them on social media is just a hype but the reality is something different.
*You have long timers alone in this company as fresh talent or external talent is not given an opportunity to innovate or implement theirs ideas.
*They don't value talent when you're in the company and even after leaving, when you come back and apply. Such is the place, stay away....Read More
1. There is no work-life balance.
2. Doesn't know how to treat subordinates professionally.
3. No training & development is given at all to the newly hired employees.
4. HRBP doesn't take any action inspite of raising so many complaints raised by multiple employees for the same reporting manager.
5. Talks to their subordinates in a very ugly way.
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
60% in office.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SAP HCM Consultant in
Hyderabad / Secunderabad
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 10 Dec 2024
Likes
On time Salary
Medical Insurance covered for either in-laws/Parents included
Free Cab
Rs. 500 for Birthday
Free master Health Checkup for above 35 age
Team lunch outing yearly/ half yearly
Dislikes
Horrible work hours
No work life balance
No promotions
No hikes
Very less Variable pay will be paid
Only who are interested to sacrifice their life can join in ADP
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Member Technical in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 05 Dec 2024
Likes
Company culture and job security is so good it's better company for experienced persons
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
for you newly joined employee providing trainings or learning is average and work load depends on projects or team management
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Process Associate in
Hyderabad / Secunderabad
Full Time
·
Kyc team Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 02 Dec 2024
Likes
Good culture, good team members
Job security - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
No Growth - Management does not give chance to new comers for promotion, two managers with experience of 15 years in company keep people down intentionally and play favourites.
People also ask about Automatic Data Processing (ADP)'s Customer Care Executives
How is Automatic Data Processing (ADP) to work for?
Automatic Data Processing (ADP) is rated 3.7 out of 5, based on 2 reviews by employees on AmbitionBox.
Automatic Data Processing (ADP) is known for Company culture which is rated at the top and given a rating of 3.7. However, Salary is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Automatic Data Processing (ADP) read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Automatic Data Processing (ADP)?
According to AmbitionBox ratings, Automatic Data Processing (ADP) employees rate its salary and benefits as 3.0 out of 5. You can know more about Automatic Data Processing (ADP) Salaries at AmbitionBox
How is the work culture at Automatic Data Processing (ADP)?
Work culture is rated 3.7 at Automatic Data Processing (ADP) by 2 employees. While job security is rated 3.7 and work-life balance is rated 3.0 at Automatic Data Processing (ADP). Read detailed reviews by employees of Automatic Data Processing (ADP) on AmbitionBox.
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