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I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.
An IP address is a unique numerical label assigned to each device connected to a computer network.
IP address stands for Internet Protocol address.
It is used to identify and locate devices on a network.
IP addresses can be either IPv4 (32-bit) or IPv6 (128-bit) format.
IPv4 example: 192.168.0.1
IPv6 example: 2001:0db8:85a3:0000:0000:8a2e:0370:7334
Routers connect multiple networks and determine the best path for data packets, while switches connect devices within a network.
Routers operate at the network layer (Layer 3) of the OSI model, while switches operate at the data link layer (Layer 2).
Routers use IP addresses to forward packets between networks, while switches use MAC addresses to forward packets within a network.
Routers can connect different types of net...
DHCP (Dynamic Host Configuration Protocol) is a network protocol that enables devices to obtain IP addresses and other network configuration settings automatically.
DHCP is used to assign IP addresses dynamically to devices on a network.
It allows devices to request and obtain IP addresses, subnet masks, default gateways, and DNS server addresses.
DHCP operates on a client-server model, where DHCP servers manage and distr...
The OSI model does not include any Leary.
The OSI model is a conceptual framework that defines the functions of a network protocol.
It consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
None of these layers include any reference to Leary.
Leary is not a term or concept associated with the OSI model.
The OSI model is a conceptual framework that standardizes the functions of a communication system into seven layers.
The Physical layer is responsible for the physical transmission of data.
The Data Link layer provides error-free transmission of data frames between nodes on a network.
The Network layer handles routing and logical addressing.
The Transport layer ensures reliable delivery of data between end systems.
The Sess...
FQDN stands for Fully Qualified Domain Name.
FQDN is a complete and unique address that specifies the exact location of a domain on the internet.
It consists of the host name, domain name, and top-level domain (TLD).
For example, www.example.com is an FQDN where 'www' is the host name, 'example' is the domain name, and 'com' is the TLD.
I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
OST and PST are file formats used by Microsoft Outlook to store email data locally on a user's computer.
OST (Offline Storage Table) is a file format used by Outlook to store a copy of mailbox data on the local computer.
PST (Personal Storage Table) is a file format used by Outlook to store email messages, contacts, calendar items, and other data locally.
OST files are typically used for Exchange accounts to allow offline...
DHCP is a network protocol that assigns IP addresses to devices on a network, while DNS translates domain names to IP addresses.
DHCP stands for Dynamic Host Configuration Protocol
DHCP automatically assigns IP addresses to devices on a network
DNS stands for Domain Name System
DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.217.3.206)
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
Active Directory is a directory service developed by Microsoft that stores information about network resources and enables centralized management.
Active Directory is used to manage and organize users, computers, and other network resources in a Windows domain.
It provides a hierarchical structure for organizing objects, such as users, groups, and computers.
Active Directory enables centralized authentication and authoriz...
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.
DHCP is used to manage and distribute IP addresses in a network.
It allows devices to obtain IP addresses dynamically instead of manually configuring them.
DHCP also provides additional network configuration information like subnet mask, default gateway, and DNS server addresses.
It...
Default gateway is the IP address of the router that connects a local network to the internet.
Default gateway is a network device that acts as an access point for traffic between the local network and the internet.
It is usually the IP address of the router that connects the local network to the internet.
All outgoing traffic from the local network is sent to the default gateway for further routing.
Default gateway allows...
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Aptitude questions and reasoning
I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.
Troubleshooting network issues involves identifying the problem, isolating the cause, and implementing a solution.
Check physical connections (cables, ports)
Verify network settings (IP address, DNS, gateway)
Use network troubleshooting tools (ping, traceroute)
Check for network congestion or bandwidth issues
Update network drivers or firmware
Restart networking devices (routers, switches)
Consult network documentation or sup
I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.
Medium to hard question.
One is easy problem another one medium problem.
My strength lies in my ability to troubleshoot technical issues efficiently and effectively.
Strong problem-solving skills
Excellent communication skills
Ability to work well under pressure
Attention to detail
Experience with various operating systems and software applications
posted on 14 Nov 2024
I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.
I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
Over 5 years of experience in providing desktop support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring desktops, laptops, and peripherals
Excellent customer service and communication skills
Certified in CompTIA A+ and Mic...
The DORA process stands for Discover, Offer, Request, and Acknowledge. It is a method used in DHCP to assign IP addresses to devices.
Discover: Device sends a broadcast message to discover DHCP servers on the network
Offer: DHCP server responds with an IP address offer to the device
Request: Device requests the offered IP address from the DHCP server
Acknowledge: DHCP server acknowledges the request and assigns the IP addr
An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service. A service request is a formal request from a user for something to be provided.
An incident is a disruption to normal operation that requires immediate attention to restore service.
A service request is a formal request from a user for information, advice, a standard change, or access to a service.
Examples: Incident -
The outlook file responsible for taking backup is the PST file.
PST file stores emails, contacts, calendar events, and other data in Outlook.
Users can manually backup their PST file by exporting it from Outlook.
Third-party backup software can also be used to automatically backup the PST file.
SMTP - 25, POP - 110, IMAP - 143
SMTP uses port 25 for sending emails
POP uses port 110 for receiving emails
IMAP uses port 143 for accessing emails
I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
Some of the top questions asked at the Admins computer and network solutions provider Desktop Support Engineer interview -
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Desktop Support Engineer
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