AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Adarsh Air Solutions Customer Service Coordinator Interview Questions and Answers
Adarsh Air Solutions Customer Service Coordinator Interview Experiences
1 interview found
I applied via Job Portal and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Previous job related question
- Q2. What is air compressor
- Ans.
An air compressor is a machine that compresses air to increase its pressure and store it in a tank for later use.
Air compressors are commonly used in industrial and construction settings to power tools and machinery.
They can also be used for inflating tires, balloons, and other objects.
There are different types of air compressors, including reciprocating, rotary screw, and centrifugal compressors.
Air compressors can be...
- Q3. Air compressor type
- Ans.
Air compressors can be classified into two types: positive displacement and dynamic.
Positive displacement compressors work by trapping air in a chamber and reducing the volume of the chamber to compress the air. Examples include reciprocating and rotary screw compressors.
Dynamic compressors work by imparting velocity to the air and then converting the velocity into pressure. Examples include centrifugal and axial compr...
- Q4. Work schedule
- Q5. Ability For your strength
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. How to handle customer
- Ans.
Best practices for handling customers include active listening, empathy, clear communication, and timely resolution of issues.
Practice active listening to understand the customer's concerns and needs.
Show empathy towards the customer's situation and make them feel valued.
Communicate clearly and effectively to ensure the customer understands the information provided.
Resolve issues in a timely manner to demonstrate commi
- Q2. Introduction
Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 9 Feb 2025
Selected
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What makes you the ideal candidate for this position?
(1 Question)
- Q1. They will Voice test
(1 Question)
- Q1. Tell me about your self, what are languages you know, what do you know about phone pe
(1 Question)
- Q1. They will check our typing test
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.
(5 Questions)
- Q1. What is your understanding of emotional intelligence?
- Ans.
Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.
Emotional intelligence involves self-awareness and self-regulation.
It also includes empathy and social skills.
Example: Being able to remain calm and composed in a stressful customer interaction.
Example: Understanding and responding appropriately to a customer's emotions.
- Q2. What is the role of technical customer service?
- Ans.
Technical customer service involves providing assistance with technical issues and troubleshooting for customers.
Assisting customers with technical issues related to products or services
Troubleshooting problems and providing solutions
Explaining technical information in a clear and understandable way
Offering guidance on how to use products or services effectively
Escalating complex technical issues to higher level suppor
- Q3. What is the difference between customer service and technical support?
- Ans.
Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.
Customer service involves addressing general inquiries and providing assistance with products or services.
Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.
Customer s...
- Q4. What are technical skills in customer service?
- Ans.
Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.
Proficiency in using customer relationship management (CRM) software
Ability to troubleshoot technical issues remotely
Knowledge of online chat platforms and ticketing systems
Experience with data entry and analysis for customer support
Familiarity with social media platforms for customer interaction
- Q5. What is customer satisfaction?
- Ans.
Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.
Customer satisfaction is the result of meeting or exceeding customer expectations.
It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.
Measuring customer satisfaction can be done through surveys, feedback forms, a...
Interview Preparation Tips
- medical coding
- MATLAB
- Database Administration
Selected
About company products
(2 Questions)
- Q1. Personal interview
- Q2. Education and experience
(2 Questions)
- Q1. About technical qualification
- Q2. Product knowledge
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated
(3 Questions)
- Q1. I can when in this companey
- Q2. When apprament letter
- Ans.
The question seems to be asking about the timing of an appointment letter.
An appointment letter is typically sent out before a scheduled meeting or interview.
It is important to confirm the timing and details mentioned in the appointment letter.
If the appointment letter is not received on time, it is advisable to follow up with the sender.
- Q3. Monday i can jain in this companey
Interview Preparation Tips
Selected
(5 Questions)
- Q1. Tell me about your self.
- Q2. Why want to join this job.
- Ans.
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
- Q3. What is your weakness and strength?
- Ans.
My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
- Q4. What are your career goals?
- Q5. Tell me about your family background
- Ans.
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 13 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
(4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)?
- Ans.
BPO is the practice of contracting specific business tasks to a third-party service provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO companies include Accenture, Conve
- Q2. What motivates you to pursue this job?
- Ans.
I am motivated to pursue a career as a Customer Care Executive because I enjoy helping others and resolving issues to ensure customer satisfaction.
I have a passion for providing excellent customer service and building positive relationships with customers.
I am motivated by the opportunity to make a difference in someone's day by resolving their concerns and providing support.
I enjoy the challenge of problem-solving and...
- Q3. How much salary did you expect?
- Ans.
I am looking for a competitive salary that reflects my experience and skills in customer care.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that is commensurate with my qualifications and experience.
I am also interested in discussing benefits and opportunities fo
- Q4. What are the main kpi in bpo
- Ans.
Key Performance Indicators (KPIs) in a BPO are metrics used to measure the performance and success of the operations.
Average Handle Time (AHT) - measures the average time taken to handle a customer query or concern.
First Call Resolution (FCR) - measures the percentage of customer issues resolved on the first call.
Customer Satisfaction Score (CSAT) - measures the satisfaction level of customers with the service provided...
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
LTIMindtree
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
(1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
(1 Question)
- Q1. Basic salary expectations
Interview Preparation Tips
Adarsh Air Solutions Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Show more
Interview Questions from Similar Companies
TCS
Accenture
Wipro
Cognizant
- Home >
- Interviews >
- Adarsh Air Solutions Interview Questions >
- Adarsh Air Solutions Customer Service Coordinator Interview Questions
