Jio Senior Customer Service Executive Interview Questions and Answers

Grammar, passages, basic aptitude, and the Versant test.

Any random topic such as diversity and inclusion or your most recent birthday.

Q1. Operations round with hiring managers.
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Q2. About you, qualifications, about the companu.
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Q1. Tell me about yourself
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Q1. What do you do yesterday
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Aptitude questions, listening test, speaking test

Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
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Q1. Basic comms test but instead of assessment they do it face to face.
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Q1. About service delivery
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Q1. Work experience and performance
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Basic English knowledge

Q1. Tell about your self
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Q2. Is there any experience in this field
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Q1. Testing your communication skills
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Q2. Cheking fluency in hindi and English
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Q1. Tell us about yourself
Ans. 
I am a dedicated and experienced customer service officer with a passion for helping others.
• I have worked in the customer service industry for 5 years, providing support and assistance to customers in various situations.

• I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

• I have excellent communication and problem-solving skills, which allow me to effectively address cus...read more
Answered by AI
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Q2. You just have to give them all your information and achievement
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Q1. Questions based on CCNA,
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Q1. Discuss policy, benefits, salary and work life balance
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Q2. Normal discussion and print screen session
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