Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Jio Team. If you also belong to the team, you can get access from here

Jio Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Jio Senior Customer Service Executive Interview Questions and Answers

Updated 4 Feb 2025

Jio Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Case Study 

About company products

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal interview
  • Q2. Education and experience
Round 3 - Technical 

(2 Questions)

  • Q1. About technical qualification
  • Q2. Product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Good advice to the new people

Interview questions from similar companies

Interview Preparation Tips

Round: Group Discussion
Experience: Salry discuss and job security
Duration: 1 hour 30 minutes

I appeared for an interview before Jan 2016.

Interview Questionnaire 

1 Question

  • Q1. My weakness

Interview Preparation Tips

Round: HR Interview
Experience: It is very difficult for everyone to tell someone about the weakness

College Name: RKGIT

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. He ask totally about your resume
  • Q2. Second round he will check

Interview Preparation Tips

Interview preparation tips for other job seekers - hello friends
the airtel sales interview process is very easy you go for interview and just relax and tell about your work experience to easy way and your introduction your background and your qualification your expectation about salary and your selected inshallah
thanku very much
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online Assessment: Three sections conducted on AMCAT.

Aptitude: 16 questions.Technical: 14 questions.Coding: 2 questions.Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here :-).
Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here :-).

Round 3 - Coding Test 

Aptitude: 16 questions.Technical: 14 questions.Coding: 2 questions.Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here

Round 4 - HR 

(2 Questions)

  • Q1. Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto k...
  • Q2. Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto k...

Interview Preparation Tips

Interview preparation tips for other job seekers - Online Assessment: Three sections conducted on AMCAT.

Aptitude: 16 questions.Technical: 14 questions.Coding: 2 questions.Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What are your skills?
  • Ans. 

    I have strong communication skills, excellent negotiation abilities, and a proven track record of exceeding sales targets.

    • Strong communication skills

    • Excellent negotiation abilities

    • Proven track record of exceeding sales targets

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your sales experience?
  • Q2. Telecommunication
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Apne bare me batao
  • Q2. Yaha par job kio karna chahate ho
  • Q3. Salery kitny loge
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. General qualification
  • Q2. And do you have bike
  • Q3. How will do do of you have no job
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me About Yourself
  • Q2. Why do you quit your last job

Jio Interview FAQs

How many rounds are there in Jio Senior Customer Service Executive interview?
Jio interview process usually has 3 rounds. The most common rounds in the Jio interview process are Case Study, One-on-one Round and Technical.
How to prepare for Jio Senior Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Customer Handling, Customer Service and Customer Service Management.
What are the top questions asked in Jio Senior Customer Service Executive interview?

Some of the top questions asked at the Jio Senior Customer Service Executive interview -

  1. About technical qualificat...read more
  2. Product knowle...read more

Tell us how to improve this page.

Jio Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Bharti Airtel Interview Questions
4.0
 • 856 Interviews
Vodafone Idea Interview Questions
4.0
 • 557 Interviews
HFCL Limited Interview Questions
4.0
 • 64 Interviews
BT E Serv Interview Questions
4.2
 • 42 Interviews
Dish Network Interview Questions
3.4
 • 29 Interviews
Tcil Interview Questions
4.1
 • 18 Interviews
Etisalat Interview Questions
3.3
 • 15 Interviews
View all
Jio Senior Customer Service Executive Salary
based on 26 salaries
₹1.7 L/yr - ₹4.3 L/yr
19% less than the average Senior Customer Service Executive Salary in India
View more details

Jio Senior Customer Service Executive Reviews and Ratings

based on 11 reviews

2.6/5

Rating in categories

2.4

Skill development

1.9

Work-life balance

3.0

Salary

3.5

Job security

2.2

Company culture

2.2

Promotions

2.3

Work satisfaction

Explore 11 Reviews and Ratings
Assistant Manager
5.4k salaries
unlock blur

₹1.2 L/yr - ₹10.4 L/yr

Deputy Manager
3.4k salaries
unlock blur

₹4.2 L/yr - ₹13.7 L/yr

Manager
1.8k salaries
unlock blur

₹5.9 L/yr - ₹25 L/yr

Senior Manager
1.7k salaries
unlock blur

₹10.1 L/yr - ₹32 L/yr

Senior Executive
1.5k salaries
unlock blur

₹1.7 L/yr - ₹8 L/yr

Explore more salaries
Compare Jio with

Jio Platforms

3.5
Compare

Bharti Airtel

4.0
Compare

Vodafone Idea

4.0
Compare

Reliance Communications

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview