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Engaged Employer

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Jio

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based on 21.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Jio Senior Customer Service Executive Reviews

based on 11 reviews

Updated 9 Aug, 2023

Overall Rating

2.6/5

How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.0

Salary & Benefits

2.4

Skill development

2.4

Work Satisfaction

2.2

Company culture

2.2

Promotions/Appraisal

1.9

Work-Life balance

11 reviews found

Sort by: Popular

Senior Customer Service Executive in Mumbai

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 09 Aug 2023

Likes

It keeps on challenging every single day and every single one

Dislikes

No one supports you to grow and just expects you to keeps on slogging yourself.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Kurnool

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 27 Apr 2022

Likes

I like work culture and job security and company policies is also very good.

Dislikes

I was disliked this company only one reason and the reason is salary benefits is very poor as in my role.

Work Details

Work life is good but management is not good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Jio

View All

a technical manager

Manager-TM zonal field Engineer

Hi, I got offer in VI as Manager, my self 11 years experience Telecom Domin Kindly support to salary slab ? And company cultural and benefits

Got a question about Jio?

Ask anonymously on communities.

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Senior Customer Service Executive (working remotely)

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 May 2023

Likes

Very very bad company in india

Dislikes

Very very bad company in India

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Salt Lake ,kolkata

CSR & Sustainability Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 26 May 2022

Likes

Very bad

Dislikes

Very partiallyti over their

Work Details

Not so good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Senior Customer Service Executive in Mohali, Chandigarh

Full Time

·

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Mar 2022

Likes

Good work experience and environment culture. My teammates are supportive and management is transparent

Dislikes

Nothing

Work Details

This job is very intresting. I struggle a bit in the beginning as there was no formal training session.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Senior Customer Service Executive in Navi Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 25 May 2022

Likes

Work environment, work mates a good company to work with.

Dislikes

No proper management, too much pressure during work from home

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Mumbai

Enterprise Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 10 Nov 2021

Likes

Job Sscurity

Dislikes

Offensive Language,Micromanagement

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Jio.

Senior Customer Service Executive in Baramula

CSD Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 20 Sep 2021

Likes

HR policy and on ground work is different

Dislikes

Incentive bonus appraisal is myth

Work Details

Poor

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 27 Nov 2019

Likes

Jio is biggest company in India it gave lot of benefits.

Dislikes

Jio is not provided any extra benefit for employ.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Senior Customer Service Executive

Full Time

·

CSD Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 02 Jul 2018

Likes

Learn to many things new ideas in this company

Dislikes

We have good team members and cool work environment

Senior Customer Service Executive in Kolkata

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 25 Jul 2018

Likes

I am sorry to say but as being an NBA graduate I was highly dissatisfied with my job profile. Leaders are good and supportive but job profile was horrible.

Dislikes

The job profile given didn't atall matched with the nature of work. They literally asked us to distribute sim card in the name of HNI client service. Really disappointed.

Work Details

Not good at all. Being an NBA graduate I was ashamed to do the work given to me.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Tell us how to improve this page.

Jio Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Jio reviews submitted by Jio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio is the right company for you. 62% of employees reported the working days at J...Read more

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Jio Reviews >
Jio Senior Customer Service Executive Reviews

Gender Based Ratings for Jio Senior Customer Service Executive

based on 10 reviews

Rated 5.0 for Salary & Benefits and 5.0 for Job Security

Rated 3.0 for Job Security and 2.8 for Company Culture

Working Days for Jio Senior Customer Service Executive

based on 11 reviews

Monday to Saturday

62%

Rotational Shift

38%

Work Timings for Jio Senior Customer Service Executive

based on 11 reviews

Flexible timing

Strict (9.30am - 7.30pm)

Strict (7.30am - 8.30pm)

70%

15%

15%

Shift Timings for Jio Senior Customer Service Executive

based on 11 reviews

Day shift

100%

Business Travel for Jio Senior Customer Service Executive

based on 11 reviews

Within city

46%

International travel

27%

No travel

18%

Within country

9%

Jio Senior Customer Service Executive Salary

based on 26 salaries

₹1.7 L/yr - ₹4.3 L/yr

18% less than the average Senior Customer Service Executive Salary in India

View more details

Employee Benefits for Jio Senior Customer Service Executive

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

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4.1

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