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Bharti Airtel

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3.9

based on 14.1k Reviews

Video summary

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Bharti Airtel Senior Customer Service Executive Reviews

Updated 1 Dec, 2023

Overall Rating

4.0/5

based on 13 reviews

Rating distribution

4 (36.4%)

5 (45.5%)

1 (9.1%)

0 (0%)

Category Ratings

4.3

Work-life balance

4.3

Skill development

4.1

Job security

4.1

Salary

4.0

Work satisfaction

3.3

Company culture

2.4

Promotions

What employees say about Bharti Airtel?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

60% employees reported

Flexible timing

50% employees reported

Within city

67% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.0

Rated by Men

9 reviews

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13 reviews found

Sort by: Popular

Senior Customer Service Executive in Noida

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 01 Dec 2023

Likes

I like to work with Airtel, and also for further I would love to work with Airtel

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Appraisal issue

Promotions - Bad
Company culture - Poor

Senior Customer Service Executive in New Delhi

Full Time

Retail Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 07 Jan 2023

Likes

Nothing is great in airtel.

Dislikes

Very less salary poor environment high Pressure

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Bharti Airtel

View All

greatking

A Team Lead

BIG MOVE! 🛑

Elon Musk's StarLink partners with Bharti Airtel to challenge Jio in India! The deal includes StarLink equipment in Airtel stores, business services, and rural connectivity for schools & health centers. If priced right, this could be telecom's next big disruption after Jio’s 2016 revolution. Honestly, Jio’s service has been declining, and another telecom war might be exactly what we need. If Starlink-Airtel keeps it affordable, I’d consider switching! What about you?🤔

Got a question about Bharti Airtel?

Ask anonymously on communities.

Senior Customer Service Executive in Bahadurgarh

Full Time

Rohtak Division Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 May 2019

Likes

I am working airtel bharti limited since 2 years above. All teammates are friendly. Training period is golden time for me. Its time to understand of people & growth personality development.

Skill development - Excellent

Dislikes

First for our backend is helpless. Misguide customers & create many problems for my team. Career growth is stop for one step. No increment for salary last two years. I think life of CRO & SM is worse.

Salary - Poor
Work-life balance - Poor

Work Details

Health is wealth. If your health is good peoples are with you.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

Sale Executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Good Culture of Learning..and Recognizing the hard work and efforts

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Carrer growth is slow

Work Details

So far so Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Gurgaon / Gurugram

Telephone Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2022

Likes

Yes I like job but some days am not good fill better than iam resign the job

Salary - Good
Skill development - Excellent
Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I get good experience in airtel job customer care tmc

Work Details

Collection tmc for collect mony the customer on call

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Panchkula

Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2020

Likes

Overall is good ..thank you.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Politics and management is not good. Specially store manager not active with executives problem. Very delaying taking actions. Last time I sumit my resign due to my store manager mr munish gulati of sector 11 panchkula store he is summit 0 rs incrimant last year. I'm not complaining to anyone because I don't hope to anyone.I'm veryupset. I was doing my job my work full on for a year. Can I not Deserve 200, 300 , 500 or 600 rs of incrimant. This is very bad. That's why I'm resigning. And I'm not anymore want join again airtel due to this reason....Read More

Work Details

Good but I'm not satisfied about management.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Good

Senior Customer Service Executive

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2019

Likes

When I was Work at Airtel good infra and working styles.. felt secure ..

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Senior Customer Relationship Officer and Team Leader

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Bharti Airtel.

Senior Customer Service Executive in Hyderabad / Secunderabad

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2018

Likes

Salary and good working op environment

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal

Work Details

Work days: Monday to Saturday (Flexible Timings)

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Srinagar

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2017

Likes

Nothing

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Low salery package in j and k

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Thane

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Sep 2017

Likes

Working environment is good and team is also helpful

Salary - Good
Skill development - Good
Work satisfaction - Good

Dislikes

Management is not proper

Job security - Poor
Promotions - Poor

Work Details

Experience is good while working with ur team

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Noida

CRM Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 May 2019

Likes

This company is good

Skill development - Excellent

Dislikes

I was an off roll employee there and my consultantcy contract was over from Airtel.

Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

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Bharti Airtel Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Bharti Airtel reviews submitted by Bharti Airtel employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bharti Airtel is the right company for you. 60% of employees ...Read more