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Accordion Technology Customer Support Associate Interview Questions and Answers

Updated 13 Mar 2022

Accordion Technology Customer Support Associate Interview Experiences

1 interview found

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your cast and community?
Round 2 - HR 

(1 Question)

  • Q1. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stop asking about caste and community, try to be broadminded.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Drafting a mail, vocabulary and reasoning

Round 2 - HR 

(1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
Round 3 - Technical 

(2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
  • Q2. Explain a situation where you had to take your own call when leads were not available.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Hobbies, communication Test to speak on any topic for atleast 4 min
  • Q3. Why you left your Previous Organization.
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your Future Goals,

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best and be confident. They will Hire you if you have self confidence.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Decent aptitude knowledge test.

Round 3 - Coding Test 

Relevant coding knowledge test

Round 4 - HR 

(1 Question)

  • Q1. Basics questionnaire
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Payments processing
  • Q2. Disputes and claims
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Drafting a mail, vocabulary and reasoning

Round 2 - HR 

(1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
Round 3 - Technical 

(2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
  • Q2. Explain a situation where you had to take your own call when leads were not available.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It's nice one to be honest

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - work on communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Payments processing
  • Q2. Disputes and claims
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Basic email.typing.reading grammar

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What do you know about the company
Round 2 - HR 

(2 Questions)

  • Q1. What do you mean by customer service
  • Ans. 

    Customer service refers to the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

    • It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.

    • Examples of customer service activities include answering phone calls, responding to emai...

  • Answered by AI
  • Q2. How do you handle the stress with the given project

Accordion Technology Interview FAQs

How many rounds are there in Accordion Technology Customer Support Associate interview?
Accordion Technology interview process usually has 2 rounds. The most common rounds in the Accordion Technology interview process are One-on-one Round and HR.

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