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Accordion Technology Customer Support Associate Interview Questions and Answers
1 interview found
Anonymous
2 Interview Rounds
One-on-one Round (1 Question)
- Q1. What is your cast and community? Add Answer
HR Round (1 Question)
- Q1. What is your family background? Add Answer
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Selected
I applied via Company Website and was interviewed in Oct 2023.
3 Interview Rounds
Aptitude Test Round
Drafting a mail, vocabulary and reasoning
HR Round (1 Question)
- Q1. HR may ask about the previous work experience and relevant questions Add Answer
Technical Round (2 Questions)
- Q1. Explain a situation where you had to convince a tough customer. Add Answer
- Q2. Explain a situation where you had to take your own call when leads were not available. Add Answer
Selected
I applied via LinkedIn and was interviewed in Sep 2024.
2 Interview Rounds
Assignment Round
Online assessment that you have to do before the actual interview
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why did you leave your past job View Answers (1)
suraj sharma
3 Interview Rounds
Aptitude Test Round
It only ask about mathematical , and grammatical knowledge
HR Round (1 Question)
- Q1. Normal introduction , and looking communication skills Add Answer
Technical Round (1 Question)
- Q1. What is cx service , how can you tackle a difficult cx View Answers (1)
Selected
I applied via Naukri.com and was interviewed in Oct 2022.
2 Interview Rounds
One-on-one Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Hobbies, communication Test to speak on any topic for atleast 4 min Add Answer
- Q3. Why you left your Previous Organization. Add Answer
HR Round (1 Question)
- Q1. Tell me about your Future Goals, Add Answer
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Aug 2022.
4 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
Decent aptitude knowledge test.
Coding Test Round
Relevant coding knowledge test
HR Round (1 Question)
- Q1. Basics questionnaire Add Answer
I applied via Referral and was interviewed in Jan 2024.
1 Interview Round
One-on-one Round (2 Questions)
- Q1. Payments processing Add Answer
- Q2. Disputes and claims Add Answer
mehzer shah
Selected
I applied via Referral and was interviewed in Jan 2024.
2 Interview Rounds
Aptitude Test Round
Easy. Attention to detail required
HR Round (1 Question)
- Q1. Basic communication skills required Add Answer
Selected
I applied via Company Website and was interviewed in Oct 2023.
3 Interview Rounds
Aptitude Test Round
Drafting a mail, vocabulary and reasoning
HR Round (1 Question)
- Q1. HR may ask about the previous work experience and relevant questions Add Answer
Technical Round (2 Questions)
- Q1. Explain a situation where you had to convince a tough customer. Add Answer
- Q2. Explain a situation where you had to take your own call when leads were not available. Add Answer
I applied via Recruitment Consulltant and was interviewed in Feb 2023.
3 Interview Rounds
Resume Shortlist Round
English speaking Round (3 Questions)
- Q1. Introduce my self my higher education View Answers (1)
- Q2. How will you solve the customer's problem , View Answers (1)
- Q3. I will listen to the customer very well and solve his problem as soon as possible according to the policy of my company. Add Answer
Aptitude Test Round
He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.
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