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Crif Solutions Customer Service Executive Interview Questions and Answers
Crif Solutions Customer Service Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Q2. Hobbies, communication Test to speak on any topic for atleast 4 min
- Q3. Why you left your Previous Organization.
(1 Question)
- Q1. Tell me about your Future Goals,
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
I have over 5 years of experience in customer service roles
I excel at communication and problem-solving
I am skilled in handling difficult customers and resolving conflicts
I am proficient in using CRM systems and other customer service tools
- Q2. What do you know about the company
- Ans.
The company is a leading provider of customer service solutions in the tech industry.
Provides customer service solutions for tech companies
Known for excellent customer support
Focuses on enhancing customer experience through innovative solutions
(2 Questions)
- Q1. What do you mean by customer service
- Ans.
Customer service refers to the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emai...
- Q2. How do you handle the stress with the given project
- Ans.
I handle stress by prioritizing tasks, taking breaks, and seeking support from colleagues.
Prioritize tasks based on deadlines and importance
Take short breaks to relax and recharge
Seek support from colleagues or supervisors when feeling overwhelmed
Practice stress-relief techniques such as deep breathing or mindfulness
Maintain a healthy work-life balance to prevent burnout
Selected
I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.
Written assignment, email drafting, situation based questions
Interview Preparation Tips
Interview Questionnaire
5 Questions
- Q1. Tell me about yourself
- Ans.
I am a data analyst with experience in analyzing and interpreting complex data sets to drive business insights.
Experienced in using statistical analysis tools such as Python, R, and SQL
Proficient in data visualization tools like Tableau and Power BI
Skilled in data cleaning, data mining, and data modeling techniques
Strong problem-solving and critical thinking skills
Effective communicator and team player
Example: I have w...
- Q2. Biggest hurdle you faced during the work you did t organise the tech fest of your college
- Ans.
The biggest hurdle I faced during organizing the tech fest of my college was securing sponsorships.
Difficulty in convincing companies to sponsor the event
Limited budget for organizing a large-scale tech fest
Competition with other college events for sponsorships
Negotiating sponsorship deals and ensuring deliverables
Finding sponsors aligned with the theme and objectives of the tech fest
- Q3. Would you go for an MBA?
- Ans.
Yes, pursuing an MBA can enhance my skills and open up new career opportunities.
An MBA can provide a strong foundation in business and management principles.
It can help develop analytical and problem-solving skills.
An MBA can broaden my network and provide access to valuable connections.
It can open up leadership roles and higher-level positions in organizations.
Having an MBA can increase earning potential and job prosp...
- Q4. Reliance fresh wants to open a store in north-eastern part of India. Should it or should it not?
- Ans.
Yes, Reliance Fresh should open a store in the north-eastern part of India.
The north-eastern part of India has a growing population and increasing consumer demand.
Reliance Fresh can tap into the untapped market potential in the region.
Opening a store in the north-eastern part of India can help Reliance Fresh expand its presence and increase its market share.
Reliance Fresh can leverage its existing supply chain and dist...
- Q5. Guesstimate the number of people travelling by local metro in mumbai
- Ans.
The number of people travelling by local metro in Mumbai is estimated to be in millions.
Mumbai has a population of over 20 million people.
The local metro is a popular mode of transportation in Mumbai.
During peak hours, the metro trains are usually crowded.
The metro network in Mumbai is extensive, covering various parts of the city.
The number of daily commuters on the metro can be estimated based on population density a
Interview Preparation Tips
Experience: cpi above 7.0
Round: Test
Experience: Basic maths, shares related questions and english
Duration: 1 hour
Total Questions: 40
Round: Technical + HR Interview
Experience: Very easy round.
Skills: Aptitude, Communication, Quantitative Aptitude, Leadership Skills, Technical Skill
College Name: IIT Kanpur
AKASH KUMAR SINGH
I applied via Campus Placement and was interviewed in Dec 2016. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. For this round he gave me lot of problems and asked to develop optimal algorithm to solve that. Problems were mainly on trees and number sequences
- Q2. In this round he mainly discussed my projects and asked me how these can be put to use in Paypal. He also asked some basic questions from ML
- Q3. HR round was just for formality
- Q4. Probability , question on calculating expected number of trials and puzzles
Interview Preparation Tips
Experience: The coding question was:
Given a binary string containing 0's and 1's. You can split the string such that each partition should be a exponential of 5 (1,5,25,625...). You were asked to return minimum number of partition for the given string such each partition is exponential of 5. If no such partition exists return -1.
Examples: '101101101' Ans: 3 (101, 101, 101)
'111' Ans: 3 (1,1,1)
10101 Ans: -1
Tips: For MCQ's prepare DSA, OS and Networking. For DSA you can refer to cormen
For Coding question practice on either geeksforgeeks or from any of the coding platforms like hackerrank
The shortlist was mainly dependent on coding question
Duration: 1 hour 30 minutes
Round: Puzzle Interview
Tips: Do lot of puzzles from heard on the street, -----/ , Try to search for more. It will be helpful in other interviews as well
Round: Technical Interview
Tips: Practice algorithm section from geeksforgeeks. There are lot of standard problems. The given questions were slightly modified version of standard problems
Round: Technical Interview
Tips: For this round you need to be well prepared with your projects and resume.
College Name: IIT Madras
I applied via Referral
(2 Questions)
- Q1. Are you available to join immediately?
- Q2. What's your location preference?
(2 Questions)
- Q1. First check his resume if they candidate are related for your job opportunity then proceed otherwise no entertain this type of candidates
- Q2. Candidate mindset is clear about this job
I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Payments processing
- Q2. Disputes and claims
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
Selected
I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. SQL Window functions projects
(1 Question)
- Q1. ML questions case study
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Crif Solutions Customer Service Executive Interview Process
based on 1 interview
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Crif Solutions Customer Service Executive Reviews and Ratings
based on 2 reviews
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