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Accenture Senior Process Associate 2 Interview Questions and Answers
Accenture Senior Process Associate 2 Interview Experiences
1 interview found
rajesh gopal
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
(4 Questions)
- Q1. I was hired as an experienced candidate, and the interview had two rounds. As it was a job fair iny city l, after the initial cv screening by the consultant, the main round was with the HR in which English...
- Q2. Why do you want to relocate to a big city like Bangalore?
- Q3. What is customer service?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Good customer service can lead to repeat ...
- Q4. How will you handle an objection from a customer who is unhappy?
- Ans.
I would listen to the customer's concerns, empathize with their situation, offer a solution or alternative, and follow up to ensure their satisfaction.
Listen actively to the customer's concerns without interrupting
Empathize with the customer's situation and show understanding
Offer a solution or alternative to address the customer's unhappiness
Follow up with the customer to ensure their satisfaction with the resolution
(2 Questions)
- Q1. What is your salary expectation?
- Q2. How long do you plan to stay in this firm?
Interview Preparation Tips
Interview questions from similar companies
Rajan Basak
Reasoning aptitude test taken
(2 Questions)
- Q1. What is insurance
- Ans.
Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.
Insurance is a contract between an individual or entity and an insurance company.
The individual or entity pays a premium to the insurance company in exchange for coverage against specific risks.
Types of insurance include health insurance, life insurance, auto insurance, and property insurance.
Insurance ...
- Q2. What is health care claim adjudication
Anonymous
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. About previous experience
Communication check. One random topic has been provided and had to speak on it for 3 minutes
(2 Questions)
- Q1. Outlook related troubleshooting
- Q2. Basic computer issues troubleshooting
Interview Preparation Tips
In terms of technical interview, keep yourself updated always about new computer technology updates. Before interview, be prepared for technical questions answers. Atleast basic technical troubleshooting deep knowledge should have. Also update yourself about all the Office 365 applications basic troubleshooting, mainly Outlook.
All the best!!
Process Associate Interview Questions & Answers
Tech Mahindra
Aishvary Shrivastava
posted on 10 Jan 2025
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. About your introduction
- Q2. Previous experience details
Interview Preparation Tips
(2 Questions)
- Q1. Tell about your self
- Q2. How long will you work here
(2 Questions)
- Q1. Tell about your self?
- Q2. How long will You work here?
- Ans.
I plan to work here for the foreseeable future, as I am excited about the opportunities for growth and development within the company.
I am committed to contributing to the success of the team and the organization
I see potential for advancement and learning opportunities within the company
I am excited about the projects and initiatives currently in progress at the company
Interview Preparation Tips
(2 Questions)
- Q1. Self Introduction
- Q2. Speak any topic for 2 min
Amcat Exam should be minimum 3 subjects
(2 Questions)
- Q1. About the Job Info and details
- Q2. Work process are you ok with that
Interview Preparation Tips
Selected
(2 Questions)
- Q1. Introduction, Experience, Language translation oral..
- Q2. Language translation from Arabic to English English to Arabic
- Ans.
I have experience in language translation from Arabic to English and vice versa.
Proficient in both Arabic and English languages
Familiar with cultural nuances and idiomatic expressions
Experience using translation software and tools
Ability to accurately convey meaning and tone in translations
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.
Interview Preparation Tips
I was interviewed in Oct 2024.
(2 Questions)
- Q1. What is your name
- Q2. Interview will be conducted on zoom
Interview Preparation Tips
Seriously no zoom meeting was conducted if your position was filled don't make false promises. Candidates are comming from far states to attend this interviews. And you are treating shortlisted Candidates like animals. I should have listened to glassdoor or ambition box review before attending a drive here. I made a mistake spending 1265 rs for entire journey money wasted energy wasted no interview was conducted worst company ever.
I hope AI gets advance and replace these cheap service based companies . I'll leave it to karma.
Selected
I applied via Job Portal and was interviewed in Nov 2024. There were 3 interview rounds.
It's related to your studies.
They have provided one topic that is (Artificial intelligence)
(1 Question)
- Q1. How do they assess your previous experience and job stability during the interview process?
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