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Accenture Major Incident Manager Interview Questions and Answers

Updated 5 Mar 2025

Accenture Major Incident Manager Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Some basic questions
  • Q2. Itil questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is good but Accenture will hire employee for very short period just for separation or migration post that they put employees in PIP and they terminate. Same happening in Corebridge financial project and AIG
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What are the key stages in the major incident lifecycle?
  • Ans. 

    The major incident lifecycle includes stages from identification to resolution and review, ensuring effective incident management.

    • Identification: Recognizing a major incident, e.g., a system outage affecting multiple users.

    • Assessment: Evaluating the impact and urgency, such as determining if a server failure affects critical business operations.

    • Response: Mobilizing resources and teams to address the incident, like enga...

  • Answered by AI

Major Incident Manager Interview Questions Asked at Other Companies

asked in Microland
Q1. Have you handle most difficult incident? If Is! What is your appr ... read more
asked in Wipro
Q2. What is the relation between Incident and change?
Q3. You are in call and solving an incident,there are more incident i ... read more
asked in Wipro
Q4. What is the Lifecycle of MIM
asked in Microland
Q5. What is problem management and change management?

I applied via Approached by Company and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

They will provide a paper and we got to solve it in 30 minutes.

Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario Based Question
Round 3 - HR 

(1 Question)

  • Q1. About the payroll and plans

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and do not hesitate to question then back if any doubts. listen carefully and answer accordingly.

I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1.what does the priority of the incident depend on
  • Ans. 

    The priority of an incident depends on several factors.

    • Impact on business operations

    • Urgency to resolve the incident

    • Number of users affected

    • Potential financial loss

    • Regulatory or legal requirements

    • Availability of resources

    • Reputation or customer satisfaction impact

  • Answered by AI
  • Q2. 2. Basically Dey asked me scenario based questions for critical incident management

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process for me was only two rounds. Technical and HR round. Make sure to ask what role you will be performing and listen to it carefully.

Accenture interview questions for designations

 Major Incident and Problem Manager

 (1)

 Critical Incident Manager

 (2)

 Incident Manager

 (1)

 Incident Management Analyst

 (1)

 Incident Management Engineer

 (1)

 IT Service Manager

 (4)

 Change Manager

 (1)

 Team Lead Operations

 (9)

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be true to what you are putting before the interviewer . Try to put your ideas Add something you did well in your career like in projects /research which you know very well and versed in concepts about it for open interview so that interviewer can get bandwidth where he can ask questions from. This is simply a key .

I applied via Campus Placement and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you get the second to last element from a SQL table?
  • Ans. 

    To get the second to last element from a SQL table, use the OFFSET-FETCH clause.

    • Use the ORDER BY clause to sort the table in descending order.

    • Use the OFFSET-FETCH clause to skip the last row and fetch the second to last row.

    • Example: SELECT column_name FROM table_name ORDER BY column_name DESC OFFSET 1 ROWS FETCH NEXT 1 ROWS ONLY;

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice by building a simple full stack web application.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Communication and interpersonal and Team handle qualities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank and say loudly what u r going to say be positive

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Focus on industry-specific nuances

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on the industry you are familiar with and discuss the challenges and probable solutions.

I applied via Naukri.com and was interviewed in Jun 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Configuration Management, data modelling, CI relationships, Problem management process flow, SIAM, integration, cmdb reports, KPIs.
  • Q2. General introduction, projects handled in the past,

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to what u have worked on in your resume, ask about offered profile,

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Coding questions will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Do well. Be bold and answer what you know.

Accenture Interview FAQs

How many rounds are there in Accenture Major Incident Manager interview?
Accenture interview process usually has 1-2 rounds. The most common rounds in the Accenture interview process are HR, Aptitude Test and One-on-one Round.
What are the top questions asked in Accenture Major Incident Manager interview?

Some of the top questions asked at the Accenture Major Incident Manager interview -

  1. 1.what does the priority of the incident depend...read more
  2. What are the key stages in the major incident lifecyc...read more
  3. 2. Basically Dey asked me scenario based questions for critical incident manage...read more

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Accenture Major Incident Manager Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Accenture Major Incident Manager Salary
based on 226 salaries
₹4.5 L/yr - ₹14 L/yr
At par with the average Major Incident Manager Salary in India
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Accenture Major Incident Manager Reviews and Ratings

based on 23 reviews

3.7/5

Rating in categories

3.5

Skill development

3.0

Work-life balance

2.9

Salary

3.8

Job security

3.4

Company culture

2.6

Promotions

2.9

Work satisfaction

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