Accenture Desktop Support Engineer Interview Questions, Process, and Tips for Freshers

Desktop Support Engineers provide technical assistance to users, troubleshoot issues, and maintain computer systems.

• Provide technical assistance to users for hardware and software issues

• Troubleshoot and resolve technical problems with desktop computers, laptops, printers, and other peripherals

• Install, configure, and update software applications and operating systems

• Maintain and update computer systems to ensure optimal...read more

The speed of a bus can vary depending on the type of bus, road conditions, and traffic.

• The speed of a city bus is typically around 20-30 miles per hour.

• A school bus usually travels at speeds of 40-50 miles per hour.

• Long-distance buses like Greyhound can reach speeds of 60-70 miles per hour.

• Buses in Europe may travel faster due to higher speed limits on highways.

A blue screen of death (BSoD) is a stop error screen that appears when a system encounters a critical error that it cannot recover from.

• Occurs when the operating system encounters a critical error and is unable to recover

• Also known as a stop error or BSoD

• Usually displays a blue screen with error codes and information about the error

• Requires a system restart to resolve the issue

DNS is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.

• DNS resolves domain names to IP addresses

• It helps users access websites using human-readable names

• DNS servers store records of domain names and their corresponding IP addresses

• DNS operates as a hierarchical system with multiple levels of authority

• Examples: translating 'www.google.com' to '172.217.3

A type of connection refers to the method used to establish communication between devices or systems.

• There are various types of connections such as wired (Ethernet, USB) and wireless (Wi-Fi, Bluetooth)

• Connections can also be categorized as point-to-point or multipoint

• Examples include HDMI for video/audio, RJ45 for Ethernet, and USB for data transfer

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows for authentication and authorization of users

• Enables administrators to assign policies, deploy software, and apply updates

• Supports hierarchical structure with domains, trees, and forests