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Accenture Customer Service Executive Interview Questions and Answers for Experienced
Updated
19 Aug 2024
9 interviews found
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Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
No response
I applied via Walk-in and was interviewed in Apr 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself ?
Okay for night shift?
If experienced then what is the experience? Add Answer
2
One-on-one Round (3 Questions)
- Q1. Same questions in details Add Answer
- Q2. Tell me about yourself? Add Answer
- Q3. Why do you want to join customer service? Add Answer
jamble ravina
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Company Website and was interviewed in May 2024.
1 Interview Round
1
Assignment Round
They will ask you to write on any topic and check your grammer.
Interview Preparation Tips
Topics to prepare for Accenture Customer Service Executive interview:
- Customer Service Management
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Dec 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell about yourself briefly Add Answer
3
One-on-one Round (1 Question)
- Q1. Explain dealing with a customer View Answers (1)
4
Technical Round (1 Question)
- Q1. How to be empathetic Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be with confidence and answer to the point, do not answer extra. try to show you know everything.
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Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I was interviewed before Aug 2023.
5 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Thenical round i e typing test Add Answer
- Q2. What shouldbe skills to enter an dream job View Answers (1)
2
Group Discussion Round
Tools of the computer knowledge
3
HR Round (1 Question)
- Q1. What's Will be the responsibility of work to learn and grow in organisation View Answers (1)
4
One-on-one Round (1 Question)
- Q1. Face to face round Add Answer
5
N/A Round (2 Questions)
- Q1. From the third party of the company Add Answer
- Q2. System standard Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Through about the technical and theory knowledge about the job profile which you apply
Accenture interview questions for designations
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Tell me something about yourself and about your experience Add Answer
3
Aptitude Test Round
Normal grammar checks
4
One-on-one Round (1 Question)
- Q1. Sharing the best experience and prioritising the work Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and be open to share and ask everything
Interview experience
Poor
Difficulty level
Easy
Duration
2-4 weeks
Result
No response
I applied via Naukri.com and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about you, your qualifications and experience? Add Answer
- Q2. Why you want to work here? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
I applied via Recruitment Consultant and was interviewed in Dec 2021.
1 Interview Round
Interview Questions
- Q1. Why should I hire you
Add Answer
- Q2. Wat is customer service
View Answers (1)
- Q3. Wat is payroll
Add Answer
- Q4. About my self
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and smart, don't get panic we'll you are talking to the person.
I applied via Naukri.com and was interviewed in Apr 2020.
3 Interview Rounds
Interview Questions
- Q1. Why should we hire you?
View Answers (1)
I applied via Referral and was interviewed before Oct 2019.
5 Interview Rounds
Interview Questions
- Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my in...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Whenever you go for a interview first maintain ur attitude well.Dress up in formal,Trim ur hairs n beard be clean.Be optimistic.Communicate In a good manner with recruiter don't show ur cheap tricks.Ask whatever doubts u have especially about ur salary.Try to know for whom ur working or which company u r going to work. know before they tell u about the company.Maintain a good relationship with ur higher authority for ur future it will lead to ur growth.Give the best of yours.
Interview questions from similar companies
rajbhai26 kumar
Interview experience
Excellent
Difficulty level
Easy
Duration
4-6 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Aug 2023.
1 Interview Round
1
Technical Round (1 Question)
- Q1. Tell me about your self View Answers (1)
Accenture Interview FAQs
How many rounds are there in Accenture Customer Service Executive interview for experienced candidates?
Accenture interview process for experienced candidates usually has 3 rounds. The most common rounds in the Accenture interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Accenture Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Blending, CRM, Cold Calling, Customer Relationship and Customer Service.
What are the top questions asked in Accenture Customer Service Executive interview for experienced candidates?
How long is the Accenture Customer Service Executive interview process?
The duration of Accenture Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Accenture Customer Service Executive for Experienced
based on 3 interviews in last 1 year
Interview experience
People are getting interviews through
based on 8 Accenture interviews
WalkIn
Job Portal
Company Website
Recruitment Consultant
Referral
25%
25%
13%
13%
13%
11% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Executive Interview Questions from Similar Companies
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Accenture Customer Service Executive Reviews and Ratings
based on 106 reviews
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