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Accenture Customer Associate Interview Questions and Answers

Updated 11 Jun 2024

Accenture Customer Associate Interview Experiences

1 interview found

Customer Associate Interview Questions & Answers

user image Ziniya Al Baha

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction and all about your skills
Round 2 - One-on-one 

(1 Question)

  • Q1. Personality and problem solving
Round 3 - HR 

(1 Question)

  • Q1. Management Skills
Round 4 - Assignment 

Aptitude and communication

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Say about yourself nonstop
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction of yourself.
  • Q2. Speak for something for 2 min
  • Ans. 

    I will speak about the benefits of regular exercise for overall health and well-being.

    • Regular exercise helps to improve cardiovascular health and reduce the risk of chronic diseases.

    • Exercise boosts mood and mental health by releasing endorphins and reducing stress.

    • It helps in maintaining a healthy weight and improving body composition.

    • Exercise improves sleep quality and increases energy levels.

    • Examples: Running, swimmi

  • Answered by AI
Round 2 - Aptitude Test 

It's an versant round of 100 where you need to score 65 to qualify for last round.

Round 3 - Technical 

(2 Questions)

  • Q1. This will be last round with the ops team and you have to be confident and they will see how you answer and the way you speak That's it!!!!!! Best of the luck everyone 🙏
  • Q2. Basica introduction once again and this time they will focus on questions like what is your hobby, tell me something that you like about any specific thing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident you can do it! And only you can do it.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(8 Questions)

  • Q1. Asking about the Basic information and privious work experience details
  • Q2. Do you have computer basic knowledge
  • Q3. Are you experience or not
  • Q4. Are you comfortable with any shift and WO
  • Q5. Do you have computer/ laptop with good internet connection
  • Ans. 

    Yes, I have a laptop with a reliable internet connection.

    • I have a laptop with a high-speed internet connection.

    • I am comfortable using various software and online tools.

    • I have experience troubleshooting basic technical issues.

    • I am willing to upgrade my equipment if necessary.

  • Answered by AI
  • Q6. What is the internet speed
  • Ans. 

    Internet speed varies depending on the type of connection and service provider.

    • Internet speed is measured in Mbps (megabits per second)

    • Fiber optic connections offer the fastest speeds, up to 1000 Mbps

    • DSL and cable connections typically offer speeds ranging from 10-100 Mbps

    • Mobile data speeds vary depending on network coverage and technology (3G, 4G, 5G)

    • Internet speed can also be affected by factors such as distance from...

  • Answered by AI
  • Q7. Do you have brotband cunaction
  • Q8. Do you have Good communication skills in regional languages
Round 3 - HR 

(1 Question)

  • Q1. Confirmation salery details and policy
Round 4 - Operation team 

(1 Question)

  • Q1. Basic information and working skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable and final round will video call

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself and your hobbies
  • Q2. Speak on a topic for two mins

Interview Preparation Tips

Interview preparation tips for other job seekers - just keep applying and you will find success in one of the applications,it's about skills and aswell as luck
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self-introduction, qualification and willingness to do work in rotational shift
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction Why we hire you
  • Q2. Why you want to join Bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Be update your self and your resume also get skills and be confident in front of Hr

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about Yourself Educational background and if any gap in education why? Hobbies Talk about any topic Is night shifts ok or not
Round 3 - Video Call 

(1 Question)

  • Q1. Tell me about Yourself Educational background Hobbies Any Topic About previous experience Night shifts are okay or not Okay with working days or not

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and without panic answer all the questions what you know in your own words with Fluence in English.

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Qualification and experience
  • Q2. Virtual mock test

Interview Preparation Tips

Interview preparation tips for other job seekers - Must know how to handle a customer with patience

Accenture Interview FAQs

How many rounds are there in Accenture Customer Associate interview?
Accenture interview process usually has 4 rounds. The most common rounds in the Accenture interview process are One-on-one Round, HR and Assignment.

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Accenture Customer Associate Salary
based on 53 salaries
₹1.9 L/yr - ₹6.2 L/yr
22% more than the average Customer Associate Salary in India
View more details

Accenture Customer Associate Reviews and Ratings

based on 9 reviews

4.3/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

4.0

Salary

4.5

Job security

3.9

Company culture

4.0

Promotions

4.0

Work satisfaction

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