AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
3 Global Services Interview Questions and Answers
3 Global Services Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.
Aptitude test on English grammar and Numerical ability.
Assignment on English grammar and Numerical ability and listing skills.
(2 Questions)
- Q1. One-on-one on your experience and questions about current topics.
- Q2. Tell us about your self and experience in your privious organization?
Interview Preparation Tips
- What is Customer Services
Senior CSA Interview Questions asked at other Companies
I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.
General English Grammar to see how you understand the language so it can be applied to the Questions asked.
(2 Questions)
- Q1. You should know what is mentioned in your resume which is Very Important. Than your body language when your are asked to settle down and latter till the the end of the round how is your body language is ve...
- Ans. Your dress code, your listening skills and your response plays a important role and not to forget your manners o how to respond if you have not heard the question or if they appreciate your answer which would provide you more 20% regards in your favour.
- Q2. 1) Tell us about your self. (your entire resume profile that is printed.) 2) Speak on a topic for 2 mins (ether they could provide one or ask you to choose on current events) 3) Why have you applied at are...
Interview Preparation Tips
- Current Topics
When you apply or going for a walk in interview you should know what the Company deals in so you are prepared for an answer.
1)Your dress code pays a very important role.
2)Prepare your self for the above mentioned question.
3) Remember which is a open ended question and a close one to respond confidently.
4) Your manners toward the entire session is in place or not should be behind your mind.
and finally the most important thing which most of us forget, do not let them handle the remote
control that will certainly help you to gain 100% of their regards.
Senior Customer Service Associate Interview Questions asked at other Companies
Top trending discussions
Interview questions from similar companies
Simran Kour
I was interviewed in Feb 2025.
(1 Question)
- Q1. Via call HR asked about you and your previous job ,expectation , about you and your study Etc.....
(11 Questions)
- Q1. Some questions from your CV .
- Q2. How you manage your professional life with your study ? how you manage your study under high pressure of work ?
- Q3. How many types of cash flow ? what is the difference between indirect and direct cash flow ?
- Q4. Is depreciation charged on land, and if not, can you explain why?
- Q5. Do you know about P2P cycle ?
- Q6. Do you have a knowledge about Advance excel ? what is Vlookup ?
- Q7. What is your notice period ? if i select you how you manage your study?
- Q8. What is HMV & LMV in GST?
- Q9. What is RCM ? Give an example of where RCM is applicable ?
- Q10. What is GSTR-1 & 3B ?
- Q11. Other Many question on your Cv and Past experence ?
Interview Preparation Tips
about your CV ?
About your last work ?
about your current role which you are applying for
Selected
I was interviewed in Feb 2025.
If you're asked, "Can you provide details for the assessment?", the answer depends on the context.
For a Job Interview Assessment at Wipro:
"The assessment typically includes sections on aptitude (quantitative, logical reasoning, verbal ability), coding (for technical roles), and sometimes an essay or business communication test. The coding section usually involves problem-solving in languages like Python, Java, or C++. The difficulty level varies based on the role, and candidates are evaluated on accuracy, efficiency, and problem-solving skills."
For an Employee Performance Assessment:
"The assessment process at Wipro evaluates employees based on key performance indicators (KPIs), project contributions, skill development, and feedback from peers and managers. It helps in career growth, identifying training needs, and aligning with organizational goals."
If you need specific details about an assessment you are preparing for, let me know!
If you're asked, "Details of the coding?" in the context of a Wipro assessment or interview, here’s a structured response:
For Wipro’s Hiring Assessment (Elite NTH, Turbo, etc.):
"The coding section typically includes two to three problems that test algorithmic thinking, data structures, and problem-solving skills. The difficulty ranges from easy to medium-hard, covering topics such as arrays, strings, recursion, dynamic programming, and sorting algorithms. Candidates are expected to write optimized and error-free code in languages like Python, Java, C, or C++. The evaluation is based on correctness, efficiency, and execution time."
For Wipro’s Internal Coding Assessments or Training:
"Wipro conducts periodic coding assessments to upskill employees. These may include competitive programming challenges, hackathons, and hands-on projects covering real-world problem-solving, automation, and software development best practices."
Would you like specific coding questions or topics to prepare for?
(5 Questions)
- Q1. Tell me about yourself??
- Q2. What do you know about wipro?
- Q3. Why do you want to work at Wipro?
- Q4. What are your strengths and weakness?
- Q5. Where do you see yourself in two years?
The Aptitude Test in Wipro's hiring process assesses a candidate's problem-solving abilities, logical reasoning, and numerical proficiency. While specific answers depend on the given test, the assessment typically includes:
1. Quantitative Aptitude:
Topics: Arithmetic (percentages, profit & loss, time & work), algebra, number series, and probability.
Approach: Focus on accuracy and time management, as these sections often have a time limit.
2. Logical Reasoning:
Topics: Patterns, seating arrangements, syllogisms, blood relations, and data interpretation.
Approach: Use logical deduction and elimination techniques to enhance efficiency.
3. Verbal Ability:
Topics: Reading comprehension, sentence correction, synonyms/antonyms, and para jumbles.
Approach: Improve vocabulary and practice grammar rules for better accuracy.
As the specific test questions vary, preparation through mock tests and previous Wipro placement papers is advisable. Would you like recommendations for resources to practice?
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Sale price on on day
- Q2. Start working
Interview Preparation Tips
Key points to remember:
Prioritize networking:
Utilize your network to connect with people in the industry, attend industry events, and leverage platforms like LinkedIn to build relationships with potential hiring managers.
Tailor your resume:
Include relevant sales keywords throughout your resume to catch the attention of recruiters and ensure your experience aligns with the job description.
Practice your sales pitch:
Prepare compelling stories from your past experiences to demonstrate your ability to close deals, overcome objections, and build rapport during interviews.
Follow up consistently:
After submitting applications, send personalized follow-up emails to maintain engagement with potential employers.
Research companies:
Actively monitor companies you're interested in by following their social media and news to stay informed about potential openings.
Highlight transferable skills:
Even if you lack direct sales experience, emphasize skills like communication, persuasion, relationship building, and problem-solving that translate well to a sales role.
Ask insightful questions:
During interviews, demonstrate your knowledge of the company and role by asking thoughtful questions that show your genuine interest.
Be enthusiastic and confident:
Convey a positive attitude and express your passion for sales to make a strong impression on potential employers.
I was interviewed in Feb 2025.
(5 Questions)
- Q1. Can you provide information about yourself and the projects you have worked on?
- Q2. What is the Re-Framework, and how do the Dispatcher, Performer, and DataTable transaction approaches function in UiPath?
- Q3. What is the difference between an execute query and an execute non-query?
- Q4. What is the difference between a switch statement and an if-else statement?
- Q5. Datatable how to use it in Uipath, what is a connection string and how we can create that?
Selected
I was interviewed in Jan 2025.
The exam consists of seven sections, and the cutoff score is quite high; it is essential to complete the exam thoroughly.
(5 Questions)
- Q1. Can you tell me about yourself?
- Q2. Can you provide details about your internship experience?
- Ans.
I completed a 6-month internship at a tech company, where I worked on network infrastructure projects.
Assisted in setting up and configuring network devices such as routers and switches
Troubleshooted network issues and implemented solutions
Collaborated with team members on various IT projects
Participated in meetings with clients to discuss project requirements
- Q3. Given a puzzle to solve
- Q4. What can you tell me about your major projects?
- Ans.
I have worked on various major projects including designing and implementing network infrastructure, developing automation scripts, and optimizing system performance.
Designed and implemented a new network infrastructure for a large company, improving network speed and reliability
Developed automation scripts to streamline system monitoring and maintenance tasks, saving time and reducing errors
Optimized system performanc...
- Q5. What is the latest news you have heard regarding technology?
- Ans.
The latest news I heard regarding technology is the release of the new iPhone 13 with improved camera features.
Apple recently announced the release of the iPhone 13 series with upgraded camera capabilities.
The new iPhone 13 models come with improved low-light performance and cinematic mode for videos.
Apple also introduced the A15 Bionic chip for enhanced performance and battery life.
Interview Preparation Tips
I was interviewed in Feb 2025.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Expected CTC
- Q3. Why you left your previous company (Negative answers should be avoided)
(3 Questions)
- Q1. Questions based on the concepts of payroll
- Q2. Expected CTC
- Q3. Discussion regards to Shift timings, Cab facility, Annual leaves, Variable bonus, Relocate bonus.
(1 Question)
- Q1. Regards to Payroll questions on what I did on daily basis.
Selected
(5 Questions)
- Q1. Tell me about yourself
- Q2. What is the product conference customer
- Q3. What is the time management
- Q4. What is the customer dealing
- Q5. What is the product and service the opportunity this customer
Interview Preparation Tips
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Give work freedom to employee
- Ans.
Providing work freedom to employees can lead to increased motivation and productivity.
Encourage open communication and collaboration
Allow employees to make decisions and take ownership of their work
Provide opportunities for professional development and growth
Set clear expectations and goals
Recognize and reward employees for their contributions
- Q2. No need to search each and every transactions
(2 Questions)
- Q1. Trust on employee
- Q2. Maintain minimum job curtsy
(2 Questions)
- Q1. Salary hike and position hike is Mandatory
- Q2. Collect exact feedback from employee
Interview Preparation Tips
3 Global Services Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
3 Global Services Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
3 Global Services Reviews and Ratings
based on 27 reviews
Rating in categories
|
CRA
7
salaries
|  ₹2.5 L/yr - ₹3.6 L/yr |
|
Team Coach
5
salaries
| ₹4.2 L/yr - ₹4.7 L/yr |
|
Customer Relations Advisor
5
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Team Lead
5
salaries
| ₹4.5 L/yr - ₹6.9 L/yr |
|
Customer Service Advisor
4
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
TCS
Accenture
Wipro
Cognizant
- Home >
- Interviews >
- 3 Global Services Interview Questions
